Dealership Experience
20 yrs, 11 mos
Languages Spoken
English
268 Reviews
Write a Review268 Reviews of Carrie Brown
August 21, 2018
Fantastic Everyone was courteous and very interested in serving the customer. I will return for every service. I feel the service is fair and reasonable. Explai Everyone was courteous and very interested in serving the customer. I will return for every service. I feel the service is fair and reasonable. Explained things to me and answered all my questions. More
Other Employees Tagged: Dan Wirick
July 28, 2018
No appt. I love this dealership- always consistent friendly service. My check eng. light came on, On my 2014 Ford Escape that I bought from them. I called and I love this dealership- always consistent friendly service. My check eng. light came on, On my 2014 Ford Escape that I bought from them. I called and spoke to Dan in service. he got me in that day with no appointment and had me on the road 2 hours later. They also found a turn signal bulb out & replaced it right away. They really try to help you. Keep up the good work. While waiting I met Bill & he talked to me about new models & options..very nice guy as well. More
Other Employees Tagged: Bill Harada , Dave Joseph, Dan Wirick
July 03, 2018
I love my Mini Clubman! Mark Conn was very helpful and knowledgeable when we purchased our Mini Clubman in 2016. This is my second Mini. The dealership is also helpful whenev Mark Conn was very helpful and knowledgeable when we purchased our Mini Clubman in 2016. This is my second Mini. The dealership is also helpful whenever I come in for service. More
Other Employees Tagged: Mark Conn, Derek Johnson, Dave Joseph, Dan Wirick
March 31, 2018
One happy girl I love this dealership. Their service dept is very nice. They always get me in quickly and Tell me what I need now, and in the future. I recently wo I love this dealership. Their service dept is very nice. They always get me in quickly and Tell me what I need now, and in the future. I recently worked with Dan Wirick, he was professional And helped me program my phone & garage door opener. I was in and out in 15 minutes. Great Service. We will be back. More
Other Employees Tagged: Dan Wirick
March 28, 2018
SERVICE DEPARTMENT Just wanted to say what GREAT service I had a MINI Of St. Louis. From the time I pulled my car into the drive. To the service when I picked up my car. Just wanted to say what GREAT service I had a MINI Of St. Louis. From the time I pulled my car into the drive. To the service when I picked up my car. Dave was my service adviser and he gave me great attention. The cashier Carrie was very helpful with explaining what they had done to my car. I loved my experience. More
Other Employees Tagged: Dave Joseph
March 26, 2018
Another great service appointment I love my Mini dealer! Bought my Cooper s in 2012 and they’ve taken great care of it for me. Was last in 3/23/2018 to get new front tires, have a bulb I love my Mini dealer! Bought my Cooper s in 2012 and they’ve taken great care of it for me. Was last in 3/23/2018 to get new front tires, have a bulb replaced, micro filter and brake fluid service. Because I didn’t know I needed tires, my appointment was supposed to be brief. With the tires and balancing they were able to fit me in, and gave me a great loaner for the day. I’ve never had any kind of issue that wasn’t resolved promptly and generously. A very hard-working group of people! More
Other Employees Tagged: Todd Feuerhaken, Dave Joseph
February 26, 2018
Love mini of St. Louis I recently inquired about upgrading my mini to a newer car. Even though I cannot buy for another six months. Kate he was very patient, informative an I recently inquired about upgrading my mini to a newer car. Even though I cannot buy for another six months. Kate he was very patient, informative and professional with me. She understood my needs and gave me all the information I need to make an educated decision on a certified preowned vehicle.in July or Aug. More
Other Employees Tagged: Kate Bryan, Tina Logue
February 20, 2018
Outstanding Dealership The service and customer care MINI of St Louis provides is always 'above and beyond'. Dave Joseph takes exceptional care to ensure the service provide The service and customer care MINI of St Louis provides is always 'above and beyond'. Dave Joseph takes exceptional care to ensure the service provided is excellent. Carrie Brown ensures everything is explained and detailed to the customers satisfaction. I've been a customer of this dealership since MINI was reintroduced in the U.S. It is like entrusting my car with old friends. More
Other Employees Tagged: Dave Joseph
February 08, 2018
Always a Neat Experience!!!! Today, I am proud to say I am driving my third MINI from this dealership! It doesn't get any better than this! You do not get this much respect and Today, I am proud to say I am driving my third MINI from this dealership! It doesn't get any better than this! You do not get this much respect and service from any other dealership. Plus, everyone is cheerful! Who wouldn't be...working around MINI's? The waiting room for service is also a neat place to relax...tv, treats, fresh fruit...best coffee machine ever! It is always fun to chat with Carrie over the new "toys" for your MINI. The hardest thing about buying or leasing a MINI...is deciding which color to pick! There are so many. It is a beautiful dealership and a wonderful staff. More
Other Employees Tagged: Sam Hall , Rick D., Derek Johnson, Dave Joseph, Mary McDonnell, Neil Westfall
January 05, 2018
This is my second mini!!! and they are great. They are fast, reliable, on time when drop you off your car.(service dept) I would buy a car there just because of the fantastic service when you pu They are fast, reliable, on time when drop you off your car.(service dept) I would buy a car there just because of the fantastic service when you purchase a car. More
Other Employees Tagged: Rick D., Derek Johnson, Dave Joseph

