Carrie Brown | Page 26

I took our Mini Clubman in for service yesterday morning and was pleasantly greeted by a porter and escorted to the service desk where I was turned over to Dave. He determined what service was due and that and was pleasantly greeted by a porter and escorted to the service desk where I was turned over to Dave. He determined what service was due and that it might need programming. I elected to stay until a determination was made as to the duration of service. While waiting I struck up a conversation with Mike Preiss about future models and the timelines. I found him very knowledgeable and helpful. It seemed my car was going to take longer than I wanted to wait so Dave put me in a loaner car and I was off. I received a call from Carrie early afternoon that the car was ready. When I picked it up every thing went smooth my car was washed and dried,everyone was friendly and everyone seemed to enjoy their job which is refreshing. Steve Emerson was there when I picked up the car and he was gracious and helpful as always. He reset the key memory for my wife's key and spent some time with me as well. I am retired from auto dealerships and was never employed by nor affiliated with this company. I am very impressed with this organizations treatment of their clients even when their nearest competitor is Four hours away. More

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Greated with smile and positive attitude! The service area is clean and inviting. My first time to visit the new facility. Waiting area is comfortable and has wi-fi. Bonus! area is clean and inviting. My first time to visit the new facility. Waiting area is comfortable and has wi-fi. Bonus! More

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We are on our third MINI and could not be happier with the exuberant sales staff, the accommodating service department, and the very helpful parts department. Great people selling and maintaining extremel the exuberant sales staff, the accommodating service department, and the very helpful parts department. Great people selling and maintaining extremely fun cars! More

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I had a noise in my car, could not figure out what it was. Made an appointment got in right away. explained the noise I was hearing and they took the time to test drive the car to figure it out. Had to was. Made an appointment got in right away. explained the noise I was hearing and they took the time to test drive the car to figure it out. Had to order part to fix so it will be fixed soon More

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Rick- friendly, cares about your service experience, good follow through. Carrie- welcoming, positive attitude, knows the Mini accessories. Karen- puts up with my "how do you make this work" questions. Neve follow through. Carrie- welcoming, positive attitude, knows the Mini accessories. Karen- puts up with my "how do you make this work" questions. Never makes me feel like I am imposing. Very customer focused. This is truly the best place to purchase a car and to have it serviced. As a female, I can attest that I am treated with respect and never "talked down to". I highly recommend Mini of STL! More

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*AUTOMATIC EDITS MADE* We always love dealing with Dave! *AUTOMATIC EDITS MADE* We always love dealing with Dave! The staff at MINI of St Louis always makes it fun to go in for service. They are always ha *AUTOMATIC EDITS MADE* We always love dealing with Dave! The staff at MINI of St Louis always makes it fun to go in for service. They are always happy, cheery and provide a great service. More

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Everyone in the service department was great. Very helpful, friendly and knowledgeable. This was my first time here and I will be back. Customer for life. helpful, friendly and knowledgeable. This was my first time here and I will be back. Customer for life. More

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MINI of St. Louis is a great place to have your car serviced at. The staff is wonderful. They are very helpful and explain everything before and after my repairs were done. I tell everyone about my MIN serviced at. The staff is wonderful. They are very helpful and explain everything before and after my repairs were done. I tell everyone about my MINI on how I love it and this dealership. Keep up the great work. More

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My experience there was awesome. Rick make my visit very My experience there was awesome. Rick make my visit very nice. He explained everything too me and made sure that I understood what was wrong with My experience there was awesome. Rick make my visit very nice. He explained everything too me and made sure that I understood what was wrong with my car. I very much like when a gentleman doesnt thing women are stupid. Great Service More

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I am getting ready to order my third Mini. I can't imagine dealing with anyone else! Everyone has been great! The cars are amazing but the Mini family makes the experience complete. imagine dealing with anyone else! Everyone has been great! The cars are amazing but the Mini family makes the experience complete. More

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