Terrible service.
Took more than 10 days to pay off my loan, would not pay the difference. Financing was a nightmare. Do not recommend.
Took more than 10 days to pay off my loan, would not pay the difference. Financing was a nightmare. Do not recommend.
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by kd
Other Employees Tagged:
Ricky Dotson
Oct 02, 2026 -
Bozard Ford Lincoln responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.
Oct 02, 2026 -
kd responded
That would be greatly appreciated. Im still waiting on the difference to be reimbursed and was told it would be. That was over three weeks ago. I sent you my email privately, can’t wait to hear back from you.
Oct 06, 2026 -
kd responded
I’m still awaiting the conversation that you would like to have with me. I sent my contact information to you privately. Once again, highly disappointed and point proven!
This is the second vehicle I’ve purchased from them in
the last 3 years. I enjoy doing business with them. The dealership does what they say they will do and does a great job with customer service.
the last 3 years. I enjoy doing business with them. The dealership does what they say they will do and does a great job with customer service.
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by george.f.jimenez
Verified Customer
Verified Customer
Jun 27, 2026 -
Bozard Ford Lincoln responded
Thank you for returning to purchase your second Ford with us. We’re pleased to hear our team followed through on every promise and provided a great service experience. We look forward to helping you again in the future.
Great customer service and no haggling on price.
our sales representative Carter was great and not pushy.
our sales representative Carter was great and not pushy.
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by jerod.wilcox
Verified Customer
Verified Customer
Jun 11, 2026 -
Bozard Ford Lincoln responded
We’re pleased you valued our transparent pricing and Carter’s helpful approach. Congratulations on your used Ford F-150, and thank you for sharing your experience.
This team was simply amazing from stepping to the parking
lot, to test driving, to purchasing what we wanted ... simply put, AWESOME!
lot, to test driving, to purchasing what we wanted ... simply put, AWESOME!
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by stefanieflemmens
Jun 05, 2026 -
Bozard Ford Lincoln responded
Stefanie, thank you for sharing your experience with us! We're happy to hear it went well working with Dave, Shane, and our team, and truly appreciate your feedback.
Jun 01, 2026 -
stefanieflemmens responded
Thank you team - you have all been phenomenal!
All my contact has been by phone.
My salesman, Carter Eldridge knew what I was looking for and when it appeared - he called. Traded my 2021 Expedition in(now on the lot with Gold Cer
My salesman, Carter Eldridge knew what I was looking for and when it appeared - he called. Traded my 2021 Expedition in(now on the lot with Gold Certification), he test drove it, sent pics and videos, answered every question. Financing was a breeze. I live in Georgia, but it was still delivered to me. Now I have the vehicle I have been waiting on. Thank you Carter Eldridge and Bozard Ford/Lincoln.
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by rnorman5456
Verified Customer
Verified Customer
Jun 01, 2026 -
Bozard Ford Lincoln responded
Delivering your Lincoln in Georgia and keeping you informed through every phone call was our goal, so it’s great Carter kept things transparent from test drives to financing. We’re thrilled you’re now enjoying the vehicle you’ve awaited. Please let us know if there’s anything more we can assist with.
Great selection, Awesome Team, Convenient Location,
Carter was our top notch salesman and made it an enjoyable experience for both of our purchases. He showed us all of our options and helped navigate
Carter was our top notch salesman and made it an enjoyable experience for both of our purchases. He showed us all of our options and helped navigate us in the right direction. After the sale he checked up on us and answered any questions we had.
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by dennyflemmens
May 30, 2026 -
Bozard Ford Lincoln responded
It’s wonderful to hear that Carter provided outstanding support during your purchase of two new Ford Rangers. We’re glad our selection and location made the process smooth and that he checked in afterward to answer your questions. Thank you for choosing us, and we look forward to assisting you again.