The staff was very professional and efficient and
accomodating. I went in at 9 am explained my situation and we did a test drive, and we completed everything by 12 noon. Would recommend to anyone in
accomodating. I went in at 9 am explained my situation and we did a test drive, and we completed everything by 12 noon. Would recommend to anyone in the area.
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by nerose1957
Verified Customer
Verified Customer
Other Employees Tagged:
Ross Taplin
, Jesse Patrick, Willie Thomas
Aug 16, 2023 -
Holm Automotive Center Inc responded
thank you for for the amazing review! It is great to hear everything was done quickly and to your satisfaction! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.
Great service, definitely care about their customers and
it shows. Will definitely be back again.
it shows. Will definitely be back again.
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by rachel.thomas0625
Verified Customer
Verified Customer
Other Employees Tagged:
Willie Thomas
Jul 24, 2023 -
Holm Automotive Center Inc responded
Rachel, thank you for sharing your review of your car purchase at Holm Automotive! We greatly appreciate your feedback and are thrilled to hear that you had a great experience with our team. At Holm Automotive, providing excellent service and caring for our customers are at the core of our values, and we're delighted that our efforts shone through during your car-buying process. We're honored to have earned your trust and loyalty, and we look forward to welcoming you back again in the future. Once again, thank you for choosing Holm Automotive for your car purchase. We truly value your business and hope you enjoy your new vehicle for many miles to come. Safe travels, and we'll be ready to assist you whenever you visit us again!
- Sincerely, the Holm Automotive Team of Abilene.
Carter and Willie were amazing.
Worked to get the payment and APR where I wanted, and were so kind and knowledgeable when working with them! Highly recommend this dealer. I love my
Worked to get the payment and APR where I wanted, and were so kind and knowledgeable when working with them! Highly recommend this dealer. I love my new car!🙂
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by rachel.thomas0625
Other Employees Tagged:
Willie Thomas
Jul 21, 2023 -
Holm Automotive Center Inc responded
Rachel, thank you for sharing your review of your car purchase at Holm Automotive! We're thrilled to hear that Carter and Willie provided you with an amazing experience and went above and beyond to meet your needs. At Holm Automotive, our team is dedicated to ensuring our customers are satisfied with their car-buying process. We're delighted that Carter and Willie worked diligently to get the payment and APR to your satisfaction, making the purchase a smooth and enjoyable experience for you. Kindness and knowledge are important attributes in our team members, and we're glad that you found these qualities in Carter and Willie during your interactions with them. Congratulations on your new car! We're delighted that you're happy with your purchase. If you have any more feedback or need any further assistance, please don't hesitate to reach out. We're here to help and provide you with the best service possible. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered!
- Sincerely, the Holm Automotive Team of Abilene.
We had a fantastic experience with Carter at Holm
Automotive in Abilene. He was very friendly, went out of his way to accommodate our work schedules, and made the process efficient, quick, and fun. W
Automotive in Abilene. He was very friendly, went out of his way to accommodate our work schedules, and made the process efficient, quick, and fun. We'll definitely be purchasing all future vehicles from Holm, and if Carter's working there, he will be our chosen salesperson. We adore our new Chevrolet vehicle!
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by averydawnmaxwell
Verified Customer
Verified Customer
Other Employees Tagged:
Willie Thomas
Jun 05, 2023 -
Holm Automotive Center Inc responded
Thanks for the kind words about Carter and our sales process. We're always here with the same great service whenever you need service or another vehicle! Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Abilene.
Carter’s customer service skills and overall respect are
beyond words. Thanks you Carter, and thank you Holm’s!!
beyond words. Thanks you Carter, and thank you Holm’s!!
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by tgasperich
Other Employees Tagged:
Willie Thomas
May 29, 2023 -
Holm Automotive Center Inc responded
Thank you for the outstanding review and patronage! Carter will appreciate your kind words of endorsement & the whole team hopes you have a fantastic summer in your new ride! Sincerely, the Holm Automotive Team of Abilene.
Carter is mature beyond his age.
Very knowledge, respectful and his customer service skills are outstanding. Carter and the Holm’s Auto reputation go hand in hand.
Willie Thom
Very knowledge, respectful and his customer service skills are outstanding. Carter and the Holm’s Auto reputation go hand in hand.
Willie Thomas assisted us with financing the vehicle. After we declined the GAP offer, Willie’s demeanor changed to being difficult to engage with him. We were given copies of the documents we signed and reported conflicting information to Willie on 5/22/23. We wanted a set of approximately revised documents. Willie responded with us claiming there was “foul play” on Holm’s side. Those words and/or thoughts never crossed our minds. Willie’s accountability is questionable.
Thank you Holm’s! We will be back!
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by tgasperich
Verified Customer
Verified Customer
Other Employees Tagged:
Willie Thomas
May 29, 2023 -
Holm Automotive Center Inc responded
Thank you for the kind words of endorsement for Carter and your on going patronage with Holm. We appreciate the candid review and apologize for not having consistency in customer service across your entire shopping experience. We never want any one to feel uncomfortable in the process and it is with sincere regret you had documentation issues in conjunction with poor customer service. Our General Manager has been sent the concern for review and we appreciate your time in letting us know.
Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your Carter or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered!
Sincerely, the Holm Automotive Team of Abilene.
Have been doing business with this dealership for many
years and still there the best in sales and service!!
years and still there the best in sales and service!!
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by BIRDCONTRACTINGINC
Verified Customer
Verified Customer
May 23, 2023 -
Holm Automotive Center Inc responded
Congratulations on your new vehicle! Thank you for being a loyal customer and for taking the time to share your review of Holm Automotive! We truly appreciate your continued trust and support over the years. We're thrilled to hear that you consider our dealership to be the best in both sales and service. Providing exceptional customer experiences is at the heart of what we do, and we're delighted that we have consistently met your expectations. If there's anything else we can assist you with or if you have any further comments or questions, please don't hesitate to reach out. We value your business and look forward to serving you for many more years to come. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered!
- Sincerely, the Holm Automotive Team of Abilene.
Great Awesome Terrific Exceptional outstanding Out of
this World Unbelievable Good Magnificent Extraordinary Above All the Rest Service.
this World Unbelievable Good Magnificent Extraordinary Above All the Rest Service.
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by garl4132
Verified Customer
Verified Customer
Service Price Transparency
Dec 06, 2022 -
Holm Automotive Center Inc responded
Thank you for your kind words and your business. We love happy customers!!!
Great Service.
Good Communication. Fair Price. Responsible Work. Quality Work. Friendly Staff. Dependable Staff. Comfortable Wait Area.
Good Communication. Fair Price. Responsible Work. Quality Work. Friendly Staff. Dependable Staff. Comfortable Wait Area.
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by garl4132
Verified Customer
Verified Customer
Service Price Transparency
Nov 13, 2022 -
Holm Automotive Center Inc responded
Thank you for taking time to leave such an awesome review and tagging so many of our great employees. We look forward to serving all your vehicle needs with the same level of excellence and professionalism. Safe travels - the Holm Automotive Team.