Carter Ward

Transaction could not have been easier. I was used to sitting and waiting at dealerships for hours. After a couple short calls ahead of time, the deal was done. A test drive and 5 minutes o I was used to sitting and waiting at dealerships for hours. After a couple short calls ahead of time, the deal was done. A test drive and 5 minutes of paperwork, then I was out the door. More

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Outstanding customer service all around. They drove the vehicle to my house in order for me to test drive and take a look at it. Afterward, the negotiation process was pretty seamless over They drove the vehicle to my house in order for me to test drive and take a look at it. Afterward, the negotiation process was pretty seamless overall. On the day I went to pick up my truck I was in and out of the dealership in less than one hour. Would highly recommend using them in the future and we’ll go back to them again for any future car buying needs! More

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Straight to the point dealership. Didn't try to sale me somthing I did not want. Answered all question quick. Didn't try to sale me somthing I did not want. Answered all question quick. More

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Carter is the best! He made everything so easy and fast. He took the time to get the best deal for our family. Great customer service. We highly recommend working with He made everything so easy and fast. He took the time to get the best deal for our family. Great customer service. We highly recommend working with him at Royal. More

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I had always heard good things about Royal, and finally had the opportunity to find out for myself. I was looking for a used vehicle, but in excellent condition and found the perfect one for me. Great work had the opportunity to find out for myself. I was looking for a used vehicle, but in excellent condition and found the perfect one for me. Great working with Carter, Dave & Matt. Great vehicle purchase experience. Thank you Royal! More

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Great experience buying from Carter Ward and Royal Automotive. Low stress, honest communication, and no unnecessary waiting. The way car buying should be. They gave me a fair price for the car and Automotive. Low stress, honest communication, and no unnecessary waiting. The way car buying should be. They gave me a fair price for the car and a fair value for my trade. Their offer was exactly the number I had in mind so I did not even need to negotiate. It was an honest and fair deal. After I took possession they took care of an issue with the tire even though they were not obligated to do so, Fantastic service. I will go back to Carter and Royal anytime I am in the market for a used car More

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Matt, Carter, and the team at Royal were easy to work with and helped me find exactly what I came in looking for, with absolutely no pressure. I highly recommend these guys if you’re in the market to buy with and helped me find exactly what I came in looking for, with absolutely no pressure. I highly recommend these guys if you’re in the market to buy a new or used vehicle. More

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A very stress free buying experience, informative, relaxing and no pressure tactics. Nice job by Carter Ward relaxing and no pressure tactics. Nice job by Carter Ward More

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Royal Automotive is warm and professional. Cater and Mikah were outstanding to work with. Great experience . Cater and Mikah were outstanding to work with. Great experience . More

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I found a Suburban I was interested in and sent an email to see if it was available and within minutes he contacted me about it, even though it was late. First thing the next morning he sent me videos and p to see if it was available and within minutes he contacted me about it, even though it was late. First thing the next morning he sent me videos and photos and was able to answer all questions and get our paperwork done. By 4:00 we had driven from Memphis and in our new truck! Carter and Micha made everything extremely easy for us! More

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