Casey Brindley | Page 9

Customer Satisfaction Over the top customer satisfaction! The 1st time you enter and as you leave with your vehicle. This is not a fake business, Roush Honda prides itself Over the top customer satisfaction! The 1st time you enter and as you leave with your vehicle. This is not a fake business, Roush Honda prides itself in satisfying their customers. This is why they are #1 as well as welcoming returning customers.....A great family environment! More

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Roush makes it easy! This is our 5th Honda purchase from Bob Savage/Roush Honda. We could not be more satisfied with the buying or service processes of Roush. Highly reco This is our 5th Honda purchase from Bob Savage/Roush Honda. We could not be more satisfied with the buying or service processes of Roush. Highly recommended to anyone who wants a Honda! More

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Excellent experience and wonderful staff!! I actually had the sales manager Casey as a customer visiting my property as a potential resident. (Trotters Park) He was so friendly and shared his l I actually had the sales manager Casey as a customer visiting my property as a potential resident. (Trotters Park) He was so friendly and shared his love of hondas as well as his dealership Rousch. A few months passed by and my lease was expiring. I planned on going back to Germain where I originally purchased my accord. The sales person quoted me and outrageous quote and gave me the old "I'll try my best to get a better deal from my manager" if I could get you $20 less would you lease today? I laughed as she just if I could would you? Me? She said she'd get back to me and three days later (and now two weeks) never heard back. I remembered Casey and found his card. I gave him a call and he immediately put me at ease. Gave me great information and put me into contact with Spiros. I had such a different experience and much better than what I even hoped for. More

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Highly satisfied. Everyone I dealt with at the dealership was very accommodating. We negotiated a good deal. I didn't find the sales staff to be overly aggressive. Everyone I dealt with at the dealership was very accommodating. We negotiated a good deal. I didn't find the sales staff to be overly aggressive. More

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Complete satisfaction in every aspect We have owned or leased Hondas for many years and have interacted with numerous Honda dealers in central Ohio. This year when it came time for our lea We have owned or leased Hondas for many years and have interacted with numerous Honda dealers in central Ohio. This year when it came time for our lease termination, we again contacted many dealers. Without comparison, Roush Honda provided superb customer service from first to final contact in our process to lease cars for 2 families. They gave us their best price right up front, no games. They were respectful of our time and accommodated our preferred manner of conducting the sales process. Our interactions with every staff member, from Manager Casey Brindley, Sales & Leasing Consultant Bill Siebert, and Delivery Coordinator Karen Matthews, was warm, friendly, and professional. They efficiently managed the process, taking care of every step possible ahead of time so that we spent minimal time with the entire process, only needing to go to the dealership to sign the paperwork and pick up our vehicles, which occurred in an hour's time for 4 vehicles and 2 families. We highly recommend Roush Honda. We look forward to a long relationship with Roush Honda. More

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Unparalleled courtesy and customer satisfaction I traded my 2007 Honda Accord for a new 2017 Accord Hybrid. Ricardo Paredes worked long and tirelessly with me and met my needs efficiently and train I traded my 2007 Honda Accord for a new 2017 Accord Hybrid. Ricardo Paredes worked long and tirelessly with me and met my needs efficiently and trained me flawlessly on new functions I have with my new car. The entire dealership staff is friendly and courteous. I will recommend any and all to visit here when contemplating purchasing a vehicle. More

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Top shelf, high integrity. This is the second car I've bought or leased through Spyros Tabone. I followed him from his previous dealership because he's so honest and good at wha This is the second car I've bought or leased through Spyros Tabone. I followed him from his previous dealership because he's so honest and good at what he does. Nice, not forceful at all, listened to my needs and interests; high integrity. He also connected me his manager Casey Brindley, who helped me a lot also. More

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Quick and Easy Cameron Bryant essentially sold us a new Honda Civic over the phone. He answered all of our questions and provided pricing estimates before we drove 7 Cameron Bryant essentially sold us a new Honda Civic over the phone. He answered all of our questions and provided pricing estimates before we drove 75 miles to the dealer to finalize the purchase for our grandson. He was professional, friendly and efficient. A pleasant experience. More

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Easiest Car Buying Experience I cannot believe how different one Honda Dealer is from another. Cameron responded to my online search from Edmunds.com. He was the only one that ac I cannot believe how different one Honda Dealer is from another. Cameron responded to my online search from Edmunds.com. He was the only one that actually sent me a detailed quote that I could easily understand. Not just an email with the base price and try to get you into their dealership. At Roush Honda Cameron took the time to revise the quote as I asked more questions to give me an accurate figure. Even at the end of a very long day, he was patient and was willing to stay and work through everything. I rate the customer service at Roush #1 -all the way. Thank you Cameron, Casey, and Karen for making car buying a good experience. More

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Great experience!! Ricardo was great! He gathered ALL the information that we needed to make a decision on a car. My husband kept him on his toes :) Very friendly and he Ricardo was great! He gathered ALL the information that we needed to make a decision on a car. My husband kept him on his toes :) Very friendly and helpful! Kasey knew exactly what we wanted and did what he could to get us into the car that we needed. Process was smooth and am EXTREMELY happy with the car we chose. Tim was very friendly and helpful and walked us through the financial process confidently. More

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