Casey Novotny

Got my car repaired after tire blowout, team did the analysis and dind not brought up overall accident damage mechanical or cosmetic. Post repair I contacted the dealership no proper answer was given. E analysis and dind not brought up overall accident damage mechanical or cosmetic. Post repair I contacted the dealership no proper answer was given. Even the Manager was rude in responding and addressing the issue. Also during repair, the mirror was scratched to which they owned their mistake More

by PANDEY22RICHA Verified Customer Verified Customer

Report | Print

Everyone was very friendly. and professional. Everything was done in a timely manner. I would recommend this dealership to others. and professional. Everything was done in a timely manner. I would recommend this dealership to others. More

by lov5 Verified Customer Verified Customer

Report | Print

Courteous knowledgeable people in the check in bay and good service on the car in general good service on the car in general More

by lipsc001 Verified Customer Verified Customer

Report | Print

I was really appreciative of the work performed with ease and no hassle. I never thought it will be that easy. and no hassle. I never thought it will be that easy. More

by a-jalloh2 Verified Customer Verified Customer

Report | Print

Always good service, getting me in and out. Staff very helpful in the service department. Staff very helpful in the service department. More

by petersen.janet1955 Verified Customer Verified Customer

Report | Print

I didn’t feel like my purchase was high priority. I waited 90 mins for paperwork. Communication after the purchase was poor. I waited 90 mins for paperwork. Communication after the purchase was poor. More

by ang5 Verified Customer Verified Customer

Report | Print

I’m very pleased with the work that was done! Everything seems to be working well! Everything seems to be working well! More

by deannebeito Verified Customer Verified Customer

Report | Print

It was a pleasure to work with Mike. It was a great buying experience. Thanks! It was a great buying experience. Thanks! More

by toddw1208 Verified Customer Verified Customer

Report | Print

The worst customer service. Phone system routes calls incorrectly. Long waits for oil change and rotation. By far the worst car dealership for me in 5 different vehicle ownersh Phone system routes calls incorrectly. Long waits for oil change and rotation. By far the worst car dealership for me in 5 different vehicle ownerships. More

by Very disappointed customer Verified Customer Verified Customer

Report | Print

We drove 7 hours to pick up a new vehicle from a dealer highly recommended and the dealer changed the offer (by $3000) that was in writing (text and email) The Manager was very unprofessional, and treate highly recommended and the dealer changed the offer (by $3000) that was in writing (text and email) The Manager was very unprofessional, and treated us with no respect, it was the worst experience I have ever had at a dealership. I had emails, text messages with all the information on what the deal was and the manager ignored everything and walked away while I was trying to show him the emails and text messages. The salesman was speechless and knew that I was right. The manager called me the next day and said I am sorry I didn’t know you drove that far to get this car that they even did a dealer trade that day for us. He just thought we were just randomly stopping in to check on trading a vehicle in. It should matter, treat everyone the same. If he wasn’t such a jerk and took the time to listen to the customer he would have known the story. This is the first review about a dealership that I have ever writing, and I feel bad that it’s so negative Be careful when dealing with this dealership, especially when it comes to certain managers. Hopefully others don’t waste a whole day and travel 7 hours like we did and get treated with no respect. More

Report | Print