Casey Obrien | Page 15

Courteous and professional for all of services . They were veg informative as well. Congrats to all staff that have kept these high standards They were veg informative as well. Congrats to all staff that have kept these high standards More

by RALPHMAYA Verified Customer Verified Customer

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Casey is very polite and professional staff and very helpful. He knows what I need and immediately Gao Le the problem for me helpful. He knows what I need and immediately Gao Le the problem for me More

by goodrich168 Verified Customer Verified Customer

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Love to work with Casey, the service advisor he is the best and he always explains everything easily. best and he always explains everything easily. More

by Alireza Verified Customer Verified Customer

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Best dealership in the Westside thank you for the loaner, excellent service, best Customer service, excellent service, best Customer service, More

by Albertdominguez28 Verified Customer Verified Customer

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The Santa Monica location has an excellent customer service. I always feel welcomed like family when I arrive. service. I always feel welcomed like family when I arrive. More

by sol_is_life Verified Customer Verified Customer

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Best staff (Casey) always take care all of my request. Comfortable environment place for waiting. request. Comfortable environment place for waiting. More

by juniwasaki Verified Customer Verified Customer

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Casey is the best service manager I have ever dealt with. Hands down. Thank you. Hands down. Thank you. More

by MCITRON0 Verified Customer Verified Customer

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Customer service is great! Always very friendly. Casey has always been a great pleasure to work with. He keeps me well informed of the status of my vehicle has always been a great pleasure to work with. He keeps me well informed of the status of my vehicle More

by LAUREEN_DELOA Verified Customer Verified Customer

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I have mixed feelings about this place. Love driving the Alfa but hate getting it serviced. This dealership did provide good customer services at my last visit, but prior to that they seemed to push problem Alfa but hate getting it serviced. This dealership did provide good customer services at my last visit, but prior to that they seemed to push problems away and not take responsibility. For example, I needed a new battery once and they could not provide me with one (claimed it was sold out). Also, a lot of the electronic issues were never resolved until my last visit (and they were early known Alfa issues). However, they finally took responsibility and fixed my car under warranty. That is the reason for my three stars and not the one I originally wanted to give. At least the dealership is trying now. But driving the Alfa is such a nice experience. More

by Redondoalfaowner Verified Customer Verified Customer

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There is no comparison between Santa Monica Maserati and other local luxury brand service departments. They've been servicing my Gran Turismo for two and a half years and I've gotten the royal treatment eve other local luxury brand service departments. They've been servicing my Gran Turismo for two and a half years and I've gotten the royal treatment every time. Even with last minute appointments the drop off process is quick and seamless; often with my loaner vehicle already waiting for me. More

by CDRYDER2002 Verified Customer Verified Customer

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