Casey Obrien
Casey Obrien at Maserati of Santa Monica

Casey Obrien | Page 16

Service advisor

Maserati of Santa Monica

1820 Santa Monica Boulevard
Santa Monica, CA 90404

Contact Me
not yet
rated
335 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

15 yrs, 9 mos

not yet
rated

335 Reviews

Write a Review

335 Reviews of Casey Obrien

February 05, 2022

Dealership Rating
Employee Rating

They are very customer-centric. They picked up my car and delivered it when it was done. They called with updates when they said they would. I’ve bought 2 cars from them, and this is a big reason why! More

by STEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Maserati of Santa Monica responded

Steve, thanks for sharing your thoughts about your experience with Santa Monica Maserati Alfa Romeo FIAT. We appreciate your business and look forward to seeing you again!

February 04, 2022

Dealership Rating
Employee Rating

Casey the service manager is an amazing guy, responsible and honest, much appreciate his help More

by Guychook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2022

Guychook responded

Thanks

February 03, 2022

Dealership Rating
Employee Rating

Changed a tired with nail. Very good service, covered by recommended insurance. Just a little bit slower than expected. More

by MIKEYANGXL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore

Feb 03, 2022

Maserati of Santa Monica responded

Mike, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 29, 2022

Dealership Rating
Employee Rating

Very smooth intake, good communication during, and service completed when said it would be. Professional and friendly staff. More

by Christopher H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Connie (?, intake wrangler), and woman in payment office.

Jan 30, 2022

Maserati of Santa Monica responded

Christopher, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 28, 2022

Dealership Rating
Employee Rating

Every one was so proffessional and polite .i felt at ease &the service was effective and efficient. More

by Eugenebaird173
Customer Service
Recommend Dealer
Yes
Jan 28, 2022

Maserati of Santa Monica responded

Thank you so much for your kind words, Eugene, and for taking the time to leave us this wonderful feedback!

Jan 29, 2022

Eugenebaird173 responded

Yes I was really impress with the entire experience at Maserati of Santa monica

Jan 29, 2022

Eugenebaird173 responded

I did the response already

January 25, 2022

Dealership Rating
Employee Rating

Quick and friendly service. Covered my rental and had my car back to me the next day. Thanks More

by Brian W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2022

Maserati of Santa Monica responded

Thank you for taking the time to share your feedback with us, Brian. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 24, 2022

Dealership Rating
Employee Rating

Great service. Fast. Casey O’Brien was amazing. Helpful with pricing. Will use them again More

by lekko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2022

Maserati of Santa Monica responded

We appreciate the five-star rating for our service department. Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Casey delivered such a great experience. We look forward to having you as one of our valued customers for years to come.

January 23, 2022

Dealership Rating
Employee Rating

Completed my repairs timely, provided a clean and safe courtesy ride! Car wash was broken, that was the only bummer! Was going to talk to them about a new car since may lease is up in May but I guess I d More

by kaywhyj
Recommend Dealer
Yes

Other Employees Tagged: Ross Samya

Jan 23, 2022

Maserati of Santa Monica responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

January 20, 2022

Dealership Rating
Employee Rating

Alfa Romeo of Santa Monica is reliable and great at taking care of our service needs. More

by alisotohi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2022

Maserati of Santa Monica responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Santa Monica Maserati Alfa Romeo FIAT. Please don't hesitate to reach out if you need anything else.

Jan 20, 2022

alisotohi responded

Thank you

January 18, 2022

Dealership Rating
Employee Rating

Excellent service. Casey the technician was very professional and honest. The car was was delivered as promised. More

by robsoghomonian1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2022

Maserati of Santa Monica responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Casey met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

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