Casey Obrien
Casey Obrien at Maserati of Santa Monica

Casey Obrien | Page 17

Service advisor

Maserati of Santa Monica

1820 Santa Monica Boulevard
Santa Monica, CA 90404

Contact Me
not yet
rated
335 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

15 yrs, 9 mos

not yet
rated

335 Reviews

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335 Reviews of Casey Obrien

January 17, 2022

Dealership Rating
Employee Rating

My NRING was out of commission for 5.5 months…. Casey is amazing!!!! The end. More

by MCITRON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore

Jan 18, 2022

Maserati of Santa Monica responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 14, 2022

Dealership Rating
Employee Rating

Cassie is an excellent service advisor. I had a flat tire on the freeway and within minutes he sent my tire information to me. He was a life saver. Always helpful and friendly. More

by Jbrooks202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2022

Maserati of Santa Monica responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Casey to be a positive one at Santa Monica Maserati Alfa Romeo FIAT. Please don't hesitate to reach out if you need anything else.

January 14, 2022

Dealership Rating
Employee Rating

Friendly & polite staff, quick service & I still love my car!! Couldn’t be more satisfied. More

by SUZIJOI
Recommend Dealer
Yes
Jan 16, 2022

Maserati of Santa Monica responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

January 13, 2022

Dealership Rating
Employee Rating

I always get great service from Fiat, it’s why I’ve been coming to them for the last 5 years More

by SOELFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2022

Maserati of Santa Monica responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 09, 2022

Dealership Rating
Employee Rating

Helpful friendly staff A big shout out to Daniel , Paul and Casey. They all made for a great experience. Thanks More

by CHESTERDRAWS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Acevedo, Paul Marino

Jan 09, 2022

Maserati of Santa Monica responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

January 07, 2022

Dealership Rating
Employee Rating

Very nice and clean place. Everyone its pretty nice and helpfull, 5 stars. To the satff. More

by ARI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore

Jan 07, 2022

Maserati of Santa Monica responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 26, 2021

Dealership Rating
Employee Rating

Casey in the service department is fantastic. He is professional, kind and genuinely cares. If I buy another Maserati, it will be because of him. More

by STEFANIEGHIRSCH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 27, 2021

Maserati of Santa Monica responded

Stefanie, thank you for sharing your thoughts about your experience with Casey here at Santa Monica Maserati Alfa Romeo FIAT. We appreciate your business and hope to see you again soon!

December 19, 2021

Dealership Rating
Employee Rating

The service manager was super cool. A refreshing The service manager was super cool. A refreshing experience. I will gladly return for ongoing service with this dealership More

by MJKMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2021

Maserati of Santa Monica responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

December 18, 2021

Dealership Rating
Employee Rating

Loved the great customer service with the exception of Ken. He is nothing like the warm welcome I received from the porters and Pedro. It’s unfortunate that he doesn’t see the benefit of continuing the we More

by Mechele Manno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore

Dec 20, 2021

Maserati of Santa Monica responded

Thank you, Mechele. Quality customer service is always our number one priority. We will share your comments with the team and hope to have you as a customer for years to come.

December 18, 2021

Dealership Rating
Employee Rating

The excellent customer service provided by Pedro and team and SM Alfa Romeo converted me from this being the dealership of last resort for service to my preferred dealer for service. Thanks for everything! More

by DAVEDART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal

Dec 20, 2021

Maserati of Santa Monica responded

We are very happy Pedro and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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