Casey Obrien
Casey Obrien at Maserati of Santa Monica

Casey Obrien | Page 25

Service advisor

Maserati of Santa Monica

1820 Santa Monica Boulevard
Santa Monica, CA 90404

Contact Me
not yet
rated
335 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

15 yrs, 9 mos

not yet
rated

335 Reviews

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335 Reviews of Casey Obrien

July 29, 2021

Dealership Rating
Employee Rating

Great customer service would recommend this location to my family or friends. Wait wasn’t long great team in and out within 2 hour’s, very professional. More

by jamilaramzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2021

Maserati of Santa Monica responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Santa Monica Maserati Alfa Romeo FIAT.

July 29, 2021

Dealership Rating
Employee Rating

Ken did his best to fixed my car and I really appreciate that! I had problems with spark plugs and he figured out Took some time but he did it More

by GRACHEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Argos, Ken Moore

Jul 29, 2021

Maserati of Santa Monica responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 28, 2021

Dealership Rating
Employee Rating

Excellent, timely courteous First time using facikity Excellent, timely courteous First time using facikity so hard to evaluate more than than . But over all a good experience and would recommend to t More

by TBELL89528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal

Jul 29, 2021

Maserati of Santa Monica responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Santa Monica Maserati Alfa Romeo FIAT. Please don't hesitate to reach out if you need anything else.

July 27, 2021

Dealership Rating
Employee Rating

Every single person at this dealership was kind and helpful! Thanks so much it’s refreshing and comforting to be at a business establishment with helpful kind people! More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tanya over the phone was a super star as well!

Jul 28, 2021

Maserati of Santa Monica responded

Wendy, Thank you! Casey and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

July 27, 2021

Dealership Rating
Employee Rating

This visit was a return from previous services on account of a couple of issues, while that happens I mesure the service for what Maserati does to remedy it, I was very satisfied on my return call. More

by JBALBONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2021

Maserati of Santa Monica responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT, we look forward to having you as one of our valued customers for many more years to come!

July 27, 2021

Dealership Rating
Employee Rating

Professional team with excellent service! Car was delivered on time as promised. I’m so glad I opted for the maintenance plan! Casey is fantastic! More

by CHERIE312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2021

Maserati of Santa Monica responded

Thank you so much for your kind words for Casey and the team, and for taking the time to leave us this wonderful feedback!

July 26, 2021

Dealership Rating
Employee Rating

Casey O’Brien is the best in the business. He is a Straight shooter, setting reasonable expectations and making honest recommendations. I have tried other repair avenues but find solace in the work t More

by billmcbride73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

Maserati of Santa Monica responded

Thanks for your review, Bill! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that Casey was able to help you out. We'll definitely pass along your compliments. Thanks again for choosing Santa Monica Maserati Alfa Romeo FIAT!

July 24, 2021

Dealership Rating
Employee Rating

Wonderful, fast, efficient service. My car was serviced even though I didn’t have an appointment in less than an hour. Thank you!!! Casey is the best. More

by KGENTLE30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal

Jul 26, 2021

Maserati of Santa Monica responded

Thank you for the great review! We appreciate your business and our team looks forward to serving you again soon!

July 22, 2021

Dealership Rating
Employee Rating

casey is great. communicative. did it all for me. great advisor. kept me up to date in when my part was supposedly going to arrive. no problems at all. More

by PROSE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2021

Maserati of Santa Monica responded

Thanks for sharing your thoughts about your experience working with Casey here at Santa Monica Maserati Alfa Romeo FIAT. We appreciate your business and hope to see you again soon!

July 21, 2021

Dealership Rating
Employee Rating

Great customer service! Casey was awesome! He was friendly and kept me informed on the progress of the service on a timely basis. Highly recommended! More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2021

Maserati of Santa Monica responded

Sal, Thank you for your very kind review. Casey and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Santa Monica Maserati Alfa Romeo FIAT.

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