Casey Obrien | Page 26

Casey is the best and took care of everything. I won’t be taking my Alfa anywhere else in the future but Santa Monica Alfa Maserati. taking my Alfa anywhere else in the future but Santa Monica Alfa Maserati. More

by ROSSMAN2099 Verified Customer Verified Customer

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It started well with the recalls being done. I parked my car back at one of my homes. I don’t drive it then 2 weeks later when I go for a drive the engine light is on. I return to the dealership, they charg car back at one of my homes. I don’t drive it then 2 weeks later when I go for a drive the engine light is on. I return to the dealership, they charge 225 to figure it out when they were the one who made that light lit up. I went to my home mechanic instead, he fixed it in less than an hour and for nearly nothing since the dealership didn’t do their job proper. I was open to the idea of a dealership but if I had to redo it all, after the facts, Fiat Santa Monica would have gone straight to the bureau of transportation. More

by Horrible service Verified Customer Verified Customer

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My overall service experience at this dealership was good. Staff are friendly. I understand the real estate is the issue but it would provide a better customer experience if it has a bigger waiting area good. Staff are friendly. I understand the real estate is the issue but it would provide a better customer experience if it has a bigger waiting area. More

by Sho Verified Customer Verified Customer

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Casey was awesome. Very clear and friendly. He set my expectations for the service really well so I knew how long it would take and what to expect. expectations for the service really well so I knew how long it would take and what to expect. More

by CAREYZEISER Verified Customer Verified Customer

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Casey, Lily, and team provide excellent customer service in a timely manner!!! Casey makes sure all concerns are addressed and advises/explains what maintenance the vehicle needs before and after inspection in a timely manner!!! Casey makes sure all concerns are addressed and advises/explains what maintenance the vehicle needs before and after inspection. Thank you! More

by DTAMRAZYAN Verified Customer Verified Customer

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Casey was efficient, courteous, and very responsive. My annual service was done in the time estimated. annual service was done in the time estimated. More

by Alex Verified Customer Verified Customer

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They provided me with efficient and friendly service from the initial appointment to completion. My Service Advisor Casey was superb and saved me money, too the initial appointment to completion. My Service Advisor Casey was superb and saved me money, too More

by MACAU2tim Verified Customer Verified Customer

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The staff was very professional and responded quickly once I arrived at the dealership. Casey was patient in explaining the repair work to me. He also followed up with me after the work was done. once I arrived at the dealership. Casey was patient in explaining the repair work to me. He also followed up with me after the work was done. More

by GUO_1000 Verified Customer Verified Customer

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Professional, efficient, knowledgeable ,They inform you promptly, keep you updated , and do great work. promptly, keep you updated , and do great work. More

by ANNBUSUTTIL Verified Customer Verified Customer

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I would say Excellent, very personable Service they I would say Excellent, very personable Service they show they care very knowledgeable regard to my car and new cars. When I asked questions they I would say Excellent, very personable Service they show they care very knowledgeable regard to my car and new cars. When I asked questions they knew the answers More

by KROSS10177 Verified Customer Verified Customer

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