Casey Obrien
Casey Obrien at Maserati of Santa Monica

Casey Obrien | Page 28

Service advisor

Maserati of Santa Monica

1820 Santa Monica Boulevard
Santa Monica, CA 90404

Contact Me
not yet
rated
335 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

15 yrs, 9 mos

not yet
rated

335 Reviews

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335 Reviews of Casey Obrien

May 26, 2021

Dealership Rating
Employee Rating

Fast great service, always a nice experience when I am at Santa Monica Maserati, found a minor issue and it’s currently being resolved, thanks More

by CALABRESE.AVERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore

May 27, 2021

Maserati of Santa Monica responded

Thank you, Avery, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 25, 2021

Dealership Rating
Employee Rating

Every time we have needed service, Casey and team provided thorough and perfect service. The culture is friendly and professional. Genuine interest in best service. Best in LA. More

by GNEMIRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Maserati of Santa Monica responded

It's great to hear that Casey was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Santa Monica Maserati Alfa Romeo FIAT!

May 22, 2021

Dealership Rating
Employee Rating

Service was good, fast and professional. My appointment was set and my vehicle was attended to immediately. Information was clear on what was recommended for the repairs and the team was great with respons More

by SANDRO7272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2021

Maserati of Santa Monica responded

Thanks for leaving us a review! We're glad we could meet your needs in a timely manner. We appreciate your business and our team looks forward to serving you again soon!

May 22, 2021

Dealership Rating
Employee Rating

This is cool the dealership was down to earth and super simple no upsell bull . I gm got my service and left and nothing is wrong and they even cleared out the light for me More

by Ryans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore

May 23, 2021

Maserati of Santa Monica responded

Thanks for sharing your thoughts about your experience with Santa Monica Maserati Alfa Romeo FIAT! We're pleased to have met your service needs and look forward to assisting you in the future!

May 21, 2021

Dealership Rating
Employee Rating

Service manager Casey went above and beyond providing great service! The women who I checked in with (dark hair) was very pleasant as well. Refreshing to experience great customer service in Santa Monica More

by Jblankenstein
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal

May 23, 2021

Maserati of Santa Monica responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, so it's great to hear about your excellent experience with Casey. All of us at Santa Monica Maserati Alfa Romeo FIAT truly appreciate your business!

May 20, 2021

Dealership Rating
Employee Rating

Great service. Delivered my car as promised. I also liked that my car was given a wash as well. I will be happy to go there again next time I need service. More

by ELAINEBARBARA79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2021

Maserati of Santa Monica responded

Thank you for the kind words for our service department, Elaine! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help.

May 18, 2021

Dealership Rating
Employee Rating

Casey, service advisor has been amazingly accommodating and always keeps me informed! He responds quickly and knows that I travel far for service so is extra attentive. More

by FAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2021

Maserati of Santa Monica responded

Thank you so much for your excellent review! We are so glad that Casey had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Santa Monica Maserati Alfa Romeo FIAT. Please don't hesitate to reach out if you need anything else.

May 14, 2021

Dealership Rating
Employee Rating

Spoke to Casey and he scheduled me in the next day to look at an issue I was having with my new Alfa. Small manufacture problem. Handed the car off to Peter, who figured out what was wrong with the car More

by Steph
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 15, 2021

Maserati of Santa Monica responded

Thank you for your review and kind words for Casey and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

May 13, 2021

Dealership Rating
Employee Rating

When i dropped my lease car off, the processed it so quickly my ride hadn't even arrived yet. They were courteous and really fast! More

by DSAUNDERS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal

May 14, 2021

Maserati of Santa Monica responded

Thank you for taking the time to leave us this five-star review. We appreciate your business and our team looks forward to serving you again soon!

May 13, 2021

Dealership Rating
Employee Rating

Absolutely, THE BEST DEALERSHIP in the West Coast for cars, especially Maserati!!! The best Sales and Service departments! Thank you Casey O’Brien & Eric Martin! Respectful! More

by drelvis21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Martin

May 14, 2021

Maserati of Santa Monica responded

Congratulations on your new purchase! Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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