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Casey Obrien
Casey Obrien | Page 27
Service advisor
Maserati of Santa Monica
1820 Santa Monica Boulevard
Santa Monica, CA 90404
335 Reviews
Dealership Experience
7 yrs, 10 mos
Industry Experience
16 yrs
335 Reviews of Casey Obrien
Verified Customer
June 25, 2021
High Maintanance price even I told the problem and they don’t to anything. They didn’t charge car even they mentioned it. checked the car 30 mins told me cost $6500.. same as the car value.. don’t to anything. They didn’t charge car even they mentioned it. checked the car 30 mins told me cost $6500.. same as the car value.. More
by canbyilmaz3
Other Employees Tagged: Pedro Leal, Ken Moore
June 20, 2021
best service ever. my advisor was so friendly, cared for my needs and made it fast and easy. def coming back! thank you for your great service my needs and made it fast and easy. def coming back! thank you for your great service More
by IRENE.L
Other Employees Tagged: Pedro Leal, Ken Moore
June 19, 2021
I’ve been here often lately. But the service is always great. I appreciate the thoroughness in solving the problem (this last one was a rare one). Also, I very much appreciate the same day availability. great. I appreciate the thoroughness in solving the problem (this last one was a rare one). Also, I very much appreciate the same day availability. More
by ADAMARTINES
June 19, 2021
A pleasant visit. Scheduling appointment was easy and staff from salespeople to service department are top notch professionals. Was in and out within a reasonable time frame. staff from salespeople to service department are top notch professionals. Was in and out within a reasonable time frame. More
by deeannainla
Other Employees Tagged: Nick Argos, Pedro Leal, Eric Martin, Ken Moore, Byron Shantz
June 15, 2021
Ken was absolutely amazing! I was treated with so much kindness and respect. I am very grateful for the your entire team. Highly recommend this location. kindness and respect. I am very grateful for the your entire team. Highly recommend this location. More
by MISHAHEPNER
Other Employees Tagged: Pedro Leal, Ken Moore
June 13, 2021
The service department is excellent. Easy to schedule an appointment; excellent service advisers; and the work is done right. My Stelvio always runs well when it is returned to me. appointment; excellent service advisers; and the work is done right. My Stelvio always runs well when it is returned to me. More
by kbehrle
June 05, 2021
The service advisors are the best! The work is done perfectly every time - whether large or small! Best dealer experience in LA! Molto bene grazie! perfectly every time - whether large or small! Best dealer experience in LA! Molto bene grazie! More
by BOB@IPT-F1
Other Employees Tagged: Pedro Leal, Ken Moore, The nice lady who greets everyone
June 03, 2021
Brought my car in because the turbo was not working. I was charged $250.00 and told that my warranty was denied. Never explained exactly what was going. Was told by Ken “You have a turbo issue”, well than was charged $250.00 and told that my warranty was denied. Never explained exactly what was going. Was told by Ken “You have a turbo issue”, well thanks Ken, that’s why I brought it in! Was never explained what could be done to remedy it, was just told that it would cost $2,000. I may have paid with my credit card if Ken would have explained in detail what the fault codes were. Felt as though the $250 I paid could have been generated by a simple diagnostic machine I bought at Auto Zone. Waste of money because I had to rent a car for 5 days too!! More
by PACORCRULL
Other Employees Tagged: Pedro Leal, Ken Moore
May 26, 2021
Team is friendly and helpful. The work is always top notch. Would recommend them to anyone who owns a Maserati. Always a pleasure to deal with. notch. Would recommend them to anyone who owns a Maserati. Always a pleasure to deal with. More
by phyllisalia
Other Employees Tagged: Pedro Leal
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