Casey Obrien
Casey Obrien at Maserati of Santa Monica

Casey Obrien | Page 30

Service advisor

Maserati of Santa Monica

1820 Santa Monica Boulevard
Santa Monica, CA 90404

Contact Me
not yet
rated
335 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

15 yrs, 9 mos

not yet
rated

335 Reviews

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335 Reviews of Casey Obrien

April 24, 2021

Dealership Rating
Employee Rating

As always, Pedro was friendly, professional, informative and helpful. After my recent service he gave me an idea of what would be needed in the coming months. More

by ROBIN33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore

Apr 25, 2021

Maserati of Santa Monica responded

Robin, It's great to hear that Pedro was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Santa Monica Maserati Alfa Romeo FIAT!

April 23, 2021

Dealership Rating
Employee Rating

Helpful, friendly and good work.. made the experience of leaving my car and picking it up again really easy by having ride share option available too and from their location... More

by Ceria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore

Apr 25, 2021

Maserati of Santa Monica responded

Ceria, Thank you for taking the time to share your feedback with us. Pedro, Ken and Casey work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 23, 2021

Dealership Rating
Employee Rating

He is very professional good customer service Good service very friendly always very happy with his service and it’s not the first time that I’m caming to him More

by korey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2021

Maserati of Santa Monica responded

Korey, Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT, your feedback and rating mean a lot to us. We're glad Casey and our team were able to help, and we hope to see you again!

April 23, 2021

Dealership Rating
Employee Rating

Casey is fantastic and very reliable Follows through on Casey is fantastic and very reliable Follows through on all the details and friendly Casey takes the time to explain in details problems and solut More

by PORTERCO3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 23, 2021

Maserati of Santa Monica responded

Thank you for sharing your thoughts about your experience with Casey here at Santa Monica Maserati Alfa Romeo FIAT. We appreciate your business and hope to see you again soon!

April 22, 2021

Dealership Rating
Employee Rating

Casey should certainly set the bar level for training. He goes above and beyond every single time. Did I mention I have a Maserati? Service is synonymous with the brand. I would never deal with anyone else. More

by SB4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 23, 2021

Maserati of Santa Monica responded

Thank you for your business and this review. We're happy to hear that Casey and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

April 22, 2021

Dealership Rating
Employee Rating

Worked with Casey and he was very professional and fast. Fiat EV needed many small fixes. Was done fast and reasonable cost. Nice service all around. More

by rzchew3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2021

Maserati of Santa Monica responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT.

April 21, 2021

Dealership Rating
Employee Rating

Pedro is amazing! Everyone is kind, respectful and patient with me because I am a lot to deal with but they are well rounded people who love to help. More

by cimmislove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore

Apr 22, 2021

Maserati of Santa Monica responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pedro and the team met your expectations. Thank you for choosing Santa Monica Maserati Alfa Romeo FIAT!

April 20, 2021

Dealership Rating
Employee Rating

The dealership took care of all my concerns at reasonable prices. They also told me things that. Needed immediate attention which I appreciated very much. More

by sagariesen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2021

Maserati of Santa Monica responded

Thank you so much for your kind words for Casey, and for taking the time to leave us this wonderful feedback!

Apr 21, 2021

sagariesen responded

Your welcome. Thank you for taking care of me.

April 17, 2021

Dealership Rating
Employee Rating

Great service would have giving them 5 stars but after spending a significant amount of money i had ro come back the next day because my engine light came on due to a lose screw the technicians did not ti More

by brigbardo58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2021

Maserati of Santa Monica responded

Hello, Thank you for taking the time to submit a review. We are so glad we could assist you with your needed service. We truly appreciate your business. We apologize, however, that your engine light came on due to a loose screw. If you would like to further discuss your concerns, feel free to contact me at your convenience.

April 15, 2021

Dealership Rating
Employee Rating

Casey was great from making appointment all the way to pick up process. Car was done as promised and everything went super smooth , thank you Casey. More

by Yourik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2021

Maserati of Santa Monica responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. It is great to hear that Casey was so helpful. We look forward to working with you again.

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