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Casey Obrien
Casey Obrien at Maserati of Santa Monica

Casey Obrien | Page 5

Service advisor

Maserati of Santa Monica

1820 Santa Monica Boulevard
Santa Monica, CA 90404

Contact Me
not yet
rated
335 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

15 yrs, 11 mos

not yet
rated

335 Reviews

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335 Reviews of Casey Obrien

December 16, 2022

Dealership Rating
Employee Rating

Professional staff and a very helpful crew. They try their best to solve the iasue. More

by MARY MIKHAIL
Recommend Dealer
Yes

Other Employees Tagged: Alfredo Alvarez , Nick Argos, Michael Garcia, Eric Martin, Dave Neverton, Dr. Mikhail

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Dec 18, 2022

Maserati of Santa Monica responded

Thank you, Mary, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 08, 2022

Dealership Rating
Employee Rating

Very high quality service experience. Every effort was made to provide first class service experience. More

by RMURRAY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore

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Dec 09, 2022

Maserati of Santa Monica responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Santa Monica Maserati Alfa Romeo to be a positive one. Please don't hesitate to reach out if you need anything else.

December 07, 2022

Dealership Rating
Employee Rating

Staff is very customer focused. They recognize you when you come in and help with whatever they can. More

by LAURA.SANTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal

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Dec 07, 2022

Maserati of Santa Monica responded

Thank you so much for your kind words, Laura, and for taking the time to leave us this wonderful feedback!

December 04, 2022

Dealership Rating
Employee Rating

Horrible service and not satisfied with product did a buy back. Giulia always in service. More

by happylife519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Pedro Leal, Ken Moore

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Dec 08, 2022

Maserati of Santa Monica responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 04, 2022

Dealership Rating
Employee Rating

I have always been treated really well period Casey O’Brien is a great service person More

by SALAITI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2022

Maserati of Santa Monica responded

Thank you for choosing Santa Monica Maserati Alfa Romeo. Your feedback and rating mean a lot to us. We're glad Casey was able to help, and we hope to see you again!

December 01, 2022

Dealership Rating
Employee Rating

Casey was awesome and great to work with. Did a great job and made sure the car was taken care of. More

by ryanalexanders6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore

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Dec 04, 2022

Maserati of Santa Monica responded

Thank you for the kind words for Casey and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 26, 2022

Dealership Rating
Employee Rating

Your people care. We come a long way for your great service. Thank you for being here.. More

by PAMNMANUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Acevedo, Pedro Leal, Ken Moore

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Nov 27, 2022

Maserati of Santa Monica responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 23, 2022

Dealership Rating
Employee Rating

Overall great & pleasant experience. Ben the sales consultant was extremely helpful and a joy to work with. Eric is an excellent general manager More

by MARY MIKHAIL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Argos, Eric Martin, Ross Samya, Ben Engelbrekt

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Nov 25, 2022

Maserati of Santa Monica responded

Mary, Thank you for taking the time to share your feedback with us. Ben and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 22, 2022

Dealership Rating
Employee Rating

Your alpha Romeo dealership is very helpful and respectful and I enjoy being there you are friendly and I will come again More

by Chiefto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore

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Nov 22, 2022

Maserati of Santa Monica responded

Thanks for sharing about your experience with Santa Monica Maserati Alfa Romeo. We appreciate your business and hope to see you again soon!

November 20, 2022

Dealership Rating
Employee Rating

Great attention by the staff and service advisors, place is clean and very friendly. Definitely recommended More

by ARI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore

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Nov 21, 2022

Maserati of Santa Monica responded

Thanks for sharing your thoughts about your experience with Santa Monica Maserati Alfa Romeo. We appreciate your business and hope to see you again soon!

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