Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Casey Obrien
Casey Obrien at Maserati of Santa Monica

Casey Obrien | Page 6

Service advisor

Maserati of Santa Monica

1820 Santa Monica Boulevard
Santa Monica, CA 90404

Contact Me
not yet
rated
335 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

15 yrs, 11 mos

not yet
rated

335 Reviews

Write a Review

335 Reviews of Casey Obrien

November 20, 2022

Dealership Rating
Employee Rating

My experience with Casey was extraordinary. I’ve been coming to the same service center for years, and Casey raised the standard to a new level. Really grateful for his great work, responsivene More

by SAHAR.POUYANRAD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 20, 2022

Maserati of Santa Monica responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Casey always meets your expectations. Thank you again for choosing Santa Monica Maserati Alfa Romeo, we look forward to having you as one of our valued customers for many more years to come!

November 18, 2022

Dealership Rating
Employee Rating

Went there and spent 4700 $ and wasn’t satisfied with service Casey did excellent as far as telling me what’s going on but as for the performance I thought the issue would be fixed considering the labor More

by Victor Patino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Nov 23, 2022

Maserati of Santa Monica responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Victor, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 18, 2022

Dealership Rating
Employee Rating

Your dealership is great the employees are very nice. They were very helpful to me! More

by Chiefto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pedro Leal, Ken Moore, Pedro leal

Report | Print
Nov 20, 2022

Maserati of Santa Monica responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 12, 2022

Dealership Rating
Employee Rating

Casey is AWESOME! !!! Will keep coming back because of him, his customer service mentality is a loyalty builder. More

by nancy32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 13, 2022

Maserati of Santa Monica responded

Thank you for your business, Nancy. We appreciate you taking the time to leave us this great review. We're happy to hear that Casey was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 12, 2022

Dealership Rating
Employee Rating

Very helpful and good service, will referral to my friends. Thank you for your best work More

by Min Du
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 13, 2022

Maserati of Santa Monica responded

Thank you for taking the time to share your feedback with us. We appreciate the five-star rating. Thank you for choosing Santa Monica Maserati Alfa Romeo, Min. We look forward to working with you again.

November 10, 2022

Dealership Rating
Employee Rating

Really appreciate Casey and everyone’s help. . excellent service and great waiting room.thank you Casey goes way above any expectations of superior service. He is wonderful. More

by LINDAANDHUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 11, 2022

Maserati of Santa Monica responded

Linda and Hudson, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Casey met your expectations. Thank you for choosing Santa Monica Maserati Alfa Romeo, we look forward to having you as a valued customer for many years to come!

November 06, 2022

Dealership Rating
Employee Rating

Fast & excellent service was provided - friendly service advisor and on time as I wax promised More

by SUE26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 06, 2022

Maserati of Santa Monica responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 05, 2022

Dealership Rating
Employee Rating

Great service and very timely. Service advisor,Casey was very friendly and took good care of us. More

by STACY K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 06, 2022

Maserati of Santa Monica responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 01, 2022

Dealership Rating
Employee Rating

Casey O’Brien provided excellent service. He went out of his way to accommodate our request for serving with a quick turnaround time. More

by JJLICHAUCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 02, 2022

Maserati of Santa Monica responded

Thank you so much for your excellent review! We are so glad that Casey had the opportunity to work with you, and we are thrilled that you found your experience with us here at Santa Monica Maserati Alfa Romeo FIAT to be a positive one. Please don't hesitate to reach out if you need anything else.

October 23, 2022

Dealership Rating
Employee Rating

Repairs were explained to me so that I could understand what was done to my car. More

by TENSIE80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 23, 2022

Maserati of Santa Monica responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Santa Monica Maserati Alfa Romeo FIAT.

1
...
5
6
7
...
34

Dealership Inventory (277 Vehicles)

used 2022 Maserati Levante car, priced at $37,488
2022 Maserati Levante
used
Blu exterior
Automatic
All-wheel Drive
$37,488
View Details
used 2023 Alfa Romeo Giulia car, priced at $30,999
2023 Alfa Romeo Giulia
used
Misano Blue Metallic exterior
Automatic
Rear-wheel Drive
$30,999
View Details
used 2022 Maserati Ghibli car, priced at $42,888
2022 Maserati Ghibli
used
Bianco exterior
Automatic
Rear-wheel Drive
$42,888
View Details
used 2022 Maserati Levante car, priced at $39,888
2022 Maserati Levante
used
Grigio Maratea Metallic exterior
Automatic
All-wheel Drive
$39,888
View Details
new 2026 Maserati GranTurismo car, priced at $156,345
2026 Maserati GranTurismo
new
Bianco exterior
Automatic
All-wheel Drive
$156,345
View Details
new 2024 Maserati Quattroporte car, priced at $99,988
2024 Maserati Quattroporte
new
Bianco exterior
Automatic
All-wheel Drive
$99,988
View Details
View All Inventory