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Casey Topper
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Casey Topper | Page 2
Quick Lane Advisor
Al Packer's White Marsh Ford
9801 Pulaski Hwy
Baltimore, MD 21220
26 Reviews
26 Reviews of Casey Topper
November 14, 2018
Excellent customer service as always!!!! It is always a pleasure bringing my truck in for service. It starts as soon as I pull up to the car port. Everyone is very helpful and knowledgeable. It is always a pleasure bringing my truck in for service. It starts as soon as I pull up to the car port. Everyone is very helpful and knowledgeable. Once inside Dave and Casey make it a point to make you feel as if you and your vehicle are the only things that are important!!. I have never had a bad experience when coming in for service. I live in Reisterstown and have a Quick Lane about a block and a half away but I insist on driving over 40 minutes (most of the time longer because of the beltway)to White Marsh because of the service!! I say this all the time but I use to work in a hospital and know how important customer service is and Dave and Casey exemplify it.I can never find the persons that worked on my truck but I would also like to thank them. More
by Tonyrow
Other Employees Tagged: Dave Worth , Philip Hauburger?
Helpful 
October 04, 2018
The service department at Al Packer is outstanding From the time I enter the service center until I leave I'm created with friendly smiles and excellent service. They're always quick to provide estimat From the time I enter the service center until I leave I'm created with friendly smiles and excellent service. They're always quick to provide estimates that are fair and correct. Chris Kleinsmith and Dave Worth are wonderful. Casey is too More
by Klings
Other Employees Tagged: Dave Worth, Chris Kleinsmith
September 11, 2018
Quick lane great service I will continue too come back to Quick Lane, I am always pleased with the service from staff, the prices , and short amount of time for service to be I will continue too come back to Quick Lane, I am always pleased with the service from staff, the prices , and short amount of time for service to be completed. More
by JKD123
Other Employees Tagged: Dave Worth , Antonio McDowell
September 02, 2018
Listened to my problem. Corrected the problem in a reasonab A valued experience.Great team at Al Packer. Always take my car there. Never had a problem.very pleasant staff and techs know what they are doing. A valued experience.Great team at Al Packer. Always take my car there. Never had a problem.very pleasant staff and techs know what they are doing. More
by 2013 van
August 22, 2018
Excellent experience always! Went above and beyond. Not only fixed license plate bracket. Fixed license plate. Communicated details very well. Handles multiple issues with o Went above and beyond. Not only fixed license plate bracket. Fixed license plate. Communicated details very well. Handles multiple issues with on appointment. Look forward to my service visits. More
by ArmentroutA2z
Other Employees Tagged: Tony McDowell
August 22, 2018
Great service replacing transmission control module This Ford service department is excellent. I always go here. They give you the VIP treatment no matter what service you need. Very professional and po This Ford service department is excellent. I always go here. They give you the VIP treatment no matter what service you need. Very professional and polite. Thanks! More
by DerrickB
Other Employees Tagged: Dave Worth, Chris Kleinsmith
August 06, 2018
Outstanding Rating I have been going to Al Packer Ford from day 1, and Antonio Mcdowell has always been very helpful. I always walk away feeling confident that they ser I have been going to Al Packer Ford from day 1, and Antonio Mcdowell has always been very helpful. I always walk away feeling confident that they serviced my SUV based on what is needed rather than adding additional unwanted requirements. I am seen the same day, and within the hour I am told what is wrong with the vehicle if anything at all -- Al Packer Ford technicians and service reps are professionals to the core! More
by Nieldez
Other Employees Tagged: Tony McDowell
July 19, 2018
Service Very pleased with each service representative. That I’ve worked with. They have have been very helpful to me from getting me a rental car to removing Very pleased with each service representative. That I’ve worked with. They have have been very helpful to me from getting me a rental car to removing and replacing car seats to taking me home. More
by Twinkle12
Other Employees Tagged: Dave Worth , Tony McDowell, Paul Mox
July 03, 2018
Great job Dave who is head of the service dept did a great job on my install of my new tries. They were able to beat the tire prices on what i found out, Great Dave who is head of the service dept did a great job on my install of my new tries. They were able to beat the tire prices on what i found out, Great job More
by topdog
Other Employees Tagged: Dave Worth , Tony McDowell
June 30, 2018
Went in to get my car serviced They are always very professional. They always get everything done quickly and effectively. All in all this is a great dealership, with wonderful emp They are always very professional. They always get everything done quickly and effectively. All in all this is a great dealership, with wonderful employees. They all do great work More
by Shy8295
Other Employees Tagged: Dave Worth, Steve Harrell, Aaron Younger, Bob Bayer, Chris Kleinsmith , Tony McDowell, Paul Mox
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