Casey Topper | Page 3

Went in to get my car serviced They are always very professional. They always get everything done quickly and effectively. All in all this is a great dealership, with wonderful emp They are always very professional. They always get everything done quickly and effectively. All in all this is a great dealership, with wonderful employees. They all do great work More

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Service and Tire Repacement Service was courteous and fast. The technicians found dangerous problems with my tires that I didn't know about and let me know about my tire warranty Service was courteous and fast. The technicians found dangerous problems with my tires that I didn't know about and let me know about my tire warranty. The tires were replaced and I was on my way safely and quickly. Thank you! More

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Excellent Service as usual I appreciate the professionalism of Aaron & Steve in Al Packer Ford’s service dept. I have three vehicles that I bring here for service (2009 Explorer I appreciate the professionalism of Aaron & Steve in Al Packer Ford’s service dept. I have three vehicles that I bring here for service (2009 Explorer, 2010 Escape & 2016 F-150 pickup. I have a dealer within a mile of my house but it’s worth the 8 mile trip to take advantage of the excellent service More

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Excellence in Service I brought in a 2013 Escape to have a second key made for the vehicle. Not only was the service great, the price was better than several other quotes I brought in a 2013 Escape to have a second key made for the vehicle. Not only was the service great, the price was better than several other quotes I had gotten. I had a GREAT customer experience, and the work was completed ahead of the quoted time. More

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Customer service from Tony has always been excellent! Every time I have been to Al Packer service department and have talked to Tony, I have always felt comfortable and felt I was dealing with a person I Every time I have been to Al Packer service department and have talked to Tony, I have always felt comfortable and felt I was dealing with a person I could trust. Whether I brought my Explorer or my Expedition in for either, service or repair, he would take time to listen to my concern about a repair and he would follow up to make sure it was taken care of in a timely manner. If there happens to be a delay, he would inform you and explain the reason for the delay. Whether it be a small job such as an oil change, or a larger job, Tony has always handled everything professional and courteous manner. A rarity found in some other auto repair facilities and many other places. More

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Smooth process Ford's 'the works' is a great deal, and the people here are friendly and efficient. The inspection found an issue of which I was unaware and which was Ford's 'the works' is a great deal, and the people here are friendly and efficient. The inspection found an issue of which I was unaware and which was important to repair. More

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I feel like Iam part of the Ford family. The people who handled my buying process did everything they could to satisfy me financially as well as emotionally- I left feeling like I was a part The people who handled my buying process did everything they could to satisfy me financially as well as emotionally- I left feeling like I was a part of the Ford family. It's like they have my back- Thanks guys😄 More

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