Efficient, knowledgeable, polite check in; timely
service, good results. We have happily purchased and had cars serviced at this dealership and service center for over 20 years. Will continue.
service, good results. We have happily purchased and had cars serviced at this dealership and service center for over 20 years. Will continue.
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by TRUMBOWER1901
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2026 -
Mercedes-Benz of Columbia responded
Efficiency and knowledgeable support guide each visit to our service department. Knowing your check-in was polite and timely and that your GLC 300 service delivered good results is rewarding. After twenty years of purchases and service here, hearing you’ll continue means a great deal to us.
Wonderful people.
..so helpful... They are everything possible to problem solve and assist me get on my way. I am so very thankful!
..so helpful... They are everything possible to problem solve and assist me get on my way. I am so very thankful!
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by TOFLER
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2026 -
Mercedes-Benz of Columbia responded
Hearing that our service team was able to find solutions and help you get on your way means a lot to us. We’re glad we could assist you in getting back on the road.
Excellent Car Service.
..Casey is the BEST! I always deal with Casey when I need my car serviced.
..Casey is the BEST! I always deal with Casey when I need my car serviced.
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by rmartin28
Verified Customer
Verified Customer
Service Price Transparency
Sep 08, 2026 -
Mercedes-Benz of Columbia responded
Hearing that you always trust Casey for your service appointments means a lot to our service department. It’s rewarding to know your Mercedes-Benz CLE 300 is in good hands with Casey.
Excellent service staff: Kyle, Casey, Tony, George.
All are courteous, good listeners, professional, and efficient.
All are courteous, good listeners, professional, and efficient.
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by ERICKSONRCNB
Verified Customer
Verified Customer
Service Price Transparency
Sep 07, 2026 -
Mercedes-Benz of Columbia responded
Knowing that Kyle, Casey, and George provided courteous, professional, and efficient service on your M-Class is rewarding. Your recognition of their attentive approach truly means a lot to our service team.
Overall the service is very good except for not bringing
back my cell phone cable which originally connected to the car before maintenance.
back my cell phone cable which originally connected to the car before maintenance.
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by hongleiwang1610
Verified Customer
Verified Customer
Service Price Transparency
Sep 06, 2026 -
Mercedes-Benz of Columbia responded
We’re glad the service on your Mercedes-Benz GLS 450 met your expectations overall. We apologize for not returning your cell phone cable after service. Please contact our service department at your convenience so we can get that cable back to you.
I can always count on the service department to be
helpful, attentive, and ready to assist. No matter what we need, George is always willing to work with us and find a solution. That level of care and
helpful, attentive, and ready to assist. No matter what we need, George is always willing to work with us and find a solution. That level of care and commitment does not go unnoticed and means a great deal to us.
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by samps0
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2026 -
Mercedes-Benz of Columbia responded
Knowing you can rely on our service team to be attentive and solution-focused means a lot to us. George’s dedication to working with you on your GLB 250 exemplifies that commitment. Thank you for your kind words and five-star rating.
Excellent dealership!
Service and sales staff always professional and willing to help! Great local company to work with
Service and sales staff always professional and willing to help! Great local company to work with
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by CWILSON44
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2026 -
Mercedes-Benz of Columbia responded
Your praise for our sales and service teams’ professionalism and willingness to help reflects how we strive to care for everyone who entrusts us with their Chevrolet Tahoe. Hearing your five-star rating and recommendation means a lot to our team.
Casey is always pleasant and kind to work with when
scheduling service. Even in emergency
scheduling service. Even in emergency
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by gmhenley85
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2026 -
Mercedes-Benz of Columbia responded
Knowing that Casey made scheduling service feel effortless means a lot to our service department. We’re pleased we could support your EQE 350+ so quickly in an emergency situation.
Service center was great.
I called about a possible trade and I probably will trade elsewhere. Always liked Rusty, but sales department was unresponsive.
I called about a possible trade and I probably will trade elsewhere. Always liked Rusty, but sales department was unresponsive.
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by jerry@swartzins.com
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2026 -
Mercedes-Benz of Columbia responded
Thank you for your kind words about our service center. We're sorry to hear the sales department was unresponsive and appreciate your feedback as we work to improve the experience for all our customers.
Service was rendered as expected.
Professional and courteous personnel is always present while dealing with Mercedes Benz dealership.
Professional and courteous personnel is always present while dealing with Mercedes Benz dealership.
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by LTB
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2026 -
Mercedes-Benz of Columbia responded
Thank you for the five-star rating! We’re glad our service team could deliver the professional, courteous care you expect for your Sprinter 3500.