George Emerson
George Emerson at Mercedes-Benz of Columbia

George Emerson

Service Advisor

Mercedes-Benz of Columbia

1710 Interstate 70 Dr SW
Columbia, MO 65203

4.9
16 Reviews
4.9

16 Reviews

Write a Review

16 Reviews of George Emerson

September 10, 2026

Dealership Rating
Employee Rating

Wonderful people. ..so helpful... They are everything possible to problem solve and assist me get on my way. I am so very thankful! More

by TOFLER
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Wilson, Kyle Lawrence

Sep 10, 2026

Mercedes-Benz of Columbia responded

Hearing that our service team was able to find solutions and help you get on your way means a lot to us. We’re glad we could assist you in getting back on the road.

September 07, 2026

Dealership Rating
Employee Rating

Excellent service staff: Kyle, Casey, Tony, George. All are courteous, good listeners, professional, and efficient. More

by ERICKSONRCNB
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Wilson, Kyle Lawrence , Tony, Mallorie

Sep 07, 2026

Mercedes-Benz of Columbia responded

Knowing that Kyle, Casey, and George provided courteous, professional, and efficient service on your M-Class is rewarding. Your recognition of their attentive approach truly means a lot to our service team.

September 06, 2026

Dealership Rating
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Overall the service is very good except for not bringing back my cell phone cable which originally connected to the car before maintenance. More

by hongleiwang1610
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 06, 2026

Mercedes-Benz of Columbia responded

We’re glad the service on your Mercedes-Benz GLS 450 met your expectations overall. We apologize for not returning your cell phone cable after service. Please contact our service department at your convenience so we can get that cable back to you.

September 02, 2026

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I can always count on the service department to be helpful, attentive, and ready to assist. No matter what we need, George is always willing to work with us and find a solution. That level of care and More

by samps0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Wilson, Kyle Lawrence

Sep 02, 2026

Mercedes-Benz of Columbia responded

Knowing you can rely on our service team to be attentive and solution-focused means a lot to us. George’s dedication to working with you on your GLB 250 exemplifies that commitment. Thank you for your kind words and five-star rating.

September 02, 2026

Dealership Rating
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Excellent dealership! Service and sales staff always professional and willing to help! Great local company to work with More

by CWILSON44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Wilson, Kyle Lawrence , Tony Veros

Sep 02, 2026

Mercedes-Benz of Columbia responded

Your praise for our sales and service teams’ professionalism and willingness to help reflects how we strive to care for everyone who entrusts us with their Chevrolet Tahoe. Hearing your five-star rating and recommendation means a lot to our team.

September 02, 2026

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Great employees and atmosphere is peaceful. Always clean and they are happy to answer any questions you may have. More

by ALBENNETT1985
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tracy Overstreet, Danh Do

Sep 02, 2026

Mercedes-Benz of Columbia responded

Our service department enjoyed creating a calm, spotless environment while caring for your GLB 250. Knowing we could answer all your questions means a lot to us.

September 02, 2026

Dealership Rating
Employee Rating

Our Sales Representatives, Grahm Johnson and Kyle Beaman, were kind and helped us find the type of vehicle we were looking for. Friendly, professional, and knowledgeable. More

by wjimhauser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kofi Adadey, Grahm Johnson

Sep 02, 2026

Mercedes-Benz of Columbia responded

Knowing that our representatives provided the guidance you needed to find your used Volvo XC60 means a lot to our team. We’re glad Grahm could offer expertise and warmth throughout your purchase experience. We hope you enjoy every mile in your XC60.

September 01, 2026

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Service center was great. I called about a possible trade and I probably will trade elsewhere. Always liked Rusty, but sales department was unresponsive. More

by jerry@swartzins.com
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Wilson, Kyle Lawrence

Sep 10, 2026

Mercedes-Benz of Columbia responded

Thank you for your kind words about our service center. We're sorry to hear the sales department was unresponsive and appreciate your feedback as we work to improve the experience for all our customers.

August 31, 2026

Dealership Rating
Employee Rating

Service was rendered as expected. Professional and courteous personnel is always present while dealing with Mercedes Benz dealership. More

by LTB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Wilson, Kyle Lawrence

Aug 31, 2026

Mercedes-Benz of Columbia responded

Thank you for the five-star rating! We’re glad our service team could deliver the professional, courteous care you expect for your Sprinter 3500.

August 30, 2026

Dealership Rating
Employee Rating

Buying a vehicle is something I dread, I dislike the process. Kofi and the entire team at MB of Columbia made this process as painless as possible. They are genuinely warm and welcoming. They remember w More

by rleiva2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2026

Mercedes-Benz of Columbia responded

Your mention of how Kofi and our team remember and welcome you underscores our commitment to personalized care. Hearing that the service on your Mercedes-Benz GLS 450 and your purchase experience were hassle-free means a lot to our team.

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