Casmil Abreu | Page 4

Can’t get any worst I purchased a pre-certified 2015 Honda Odyssey. This van is no where near where it’s suppose to be certified. I have to take the van back on the secon I purchased a pre-certified 2015 Honda Odyssey. This van is no where near where it’s suppose to be certified. I have to take the van back on the second day for door problem. Got it back one day n then a “check engine light” problem shows up. First time service took three days. Again error comes back and serviced for two weeks. Got van back for a week same error. Goes back for two more weeks. Got van back for a week . Same error again n two more weeks in the shop. I drove the van for less then 100 miles in two and a half month. Got the van back again for two weeks. Related problems w the check engine light problem. Van goes in shop for two more weeks. I’m planning to write to BBB and to Albany also. Not once did any one from the dealer apologized. They were using my time after they sold the van to certify the van that’s what they did. I paid in good faith and all I got is aggravations time and time again. They have a customer support team but soon as they heard that I have problems with the van. They stop calling right the way. Everyone I called in service like mr Castillo’s Abreu or the other used car manager Matt. They don’t want to hear from me. They keep referring to the van as a service problem. I wish I could tell them when I pay them it’s a cash problem will they wait? The worst experience I ever have with any dealers and I own 7 Honda so far. No one should go to Millinium Honda because they really don’t care after you paid and it’s the fact. If now one believes me just go to the service waiting area and speak with some of their customers. I did and I told them to write to BBB so next customer would know. Thank you for your time. More

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Moose was amazing! I purchased a beautiful Accord from him from 2 states away, and my buying experience was terrific! He had everything ready to go and was very timely! I would definitely buy from him aga him from 2 states away, and my buying experience was terrific! He had everything ready to go and was very timely! I would definitely buy from him again. More

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Terrible customer service I have been waiting for response from Milllenium Honda since my last review and still no one has returned any of my emails. Their customer service in I have been waiting for response from Milllenium Honda since my last review and still no one has returned any of my emails. Their customer service in the worst I have ever dealt with. More

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Great Service Before, During, And After Buying Car! MILLENNIUM HONDA treated me Much Better than All the other Car Places I went to. To buy a Pre-Owned Car. I had found a car that really fit my own uni MILLENNIUM HONDA treated me Much Better than All the other Car Places I went to. To buy a Pre-Owned Car. I had found a car that really fit my own unique needs, but it just wasn't perfect. Just a day or so after I left MILLENNIUM HONDA, I was called back with The Perfect Car for me. They were so kind throughout the whole process. I would Reeeeaaaallly like to mention all the people who were directly involved with us ~ even though the other people here were also so easy to be with ~ but I would feel soo bad to leave anyone out. They were just All great. But I was curious to see what would happen After buying the car ~ like what if I had questions or if it needed service. And I'm blown away over the top that the super courteous generous attitude continued. Even coming out to my house to help me figure out how to use the key-fob and how to use everything on the car ~ because i didn't have time to come right in. And also in fixing all the requests I had about the car.. After I bought it and drove away and came back. And my Car! HONDA feels like Top of the Line for All Cars to me. Performance and Extra Comforts as well as the way it Looks. It was a big deal for me to buy a Car ~ Not my first Car, so I do have other experiences to compare this to ~ It was a big deal for me to buy a Car, and I feel Thrilled that I chose to buy it at MILLENNIUM HONDA,. More

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