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Cassie Allen
Cassie Allen at Showcase Honda

Cassie Allen

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
133 Reviews
4.8

133 Reviews

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133 Reviews of Cassie Allen

July 02, 2025

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Employee Rating

No rating on Joseph since I'm not sure who that was. Happy with the dealership. More

by CARRIE.JONES.76
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Recommend Dealer
Yes
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June 22, 2025

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La atención es excelente y muy eficiente el personal muy atento y amable el servicio es excelente More

by Erasto.cabrera100
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Mireles, Jerry Green

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Jun 23, 2025

Showcase Honda responded

Thank you for your kind words! We’re thrilled to hear you had such a positive experience with our attentive and friendly staff. Your satisfaction is our top priority, and it’s great to know we met your expectations. We look forward to serving you again!

June 22, 2025

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Dealership tried to find the mechanical. Could not but was told to return if the problem reoccurred. Very professional Fh m your . More

by Ray
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Recommend Dealer
Yes
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Jun 23, 2025

Showcase Honda responded

Thank you for your feedback, Ray! We're glad to hear you had a professional experience with us. If any issues arise in the future, don’t hesitate to reach out. Your satisfaction is our priority!

June 20, 2025

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My service dealer is Cassie Allen she is great does a great job also showcase Honda is fast reliable More

by sancha0257
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Service Time
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Recommend Dealer
Yes
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Jun 23, 2025

Showcase Honda responded

Thank you! We're thrilled to hear you had a great experience with Cassie and found our service to be fast and reliable. Your satisfaction is our priority, and we appreciate your positive feedback!

June 20, 2025

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Always a great experience at Showcase Honda. Cassie is absolutely amazing to work with. Whenever we need service work done we always book our appointments with her. More

by CHRISSTONE2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 23, 2025

Showcase Honda responded

Thank you for the fantastic review! We're thrilled to hear that you consistently have a great experience and that Cassie has made such a positive impact. We appreciate your loyalty and look forward to serving you again!

June 18, 2025

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The service was great. On time and cost less than expected. I still think the business should furnish Obers More

by Von
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Service Time
Recommend Dealer
Yes
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Jun 23, 2025

Showcase Honda responded

Thank you, Von! We’re thrilled to hear you had a great experience with our service team. We appreciate your feedback on the furnishings and will certainly take it into consideration. Looking forward to seeing you again!

June 15, 2025

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Quite literally ALL THE SERVICE PEOPLE HAVE BEEN GREAT! Richard has been fantastic to everyone in my family from my grandfather, grandmother, mother, and to me. The sales people at showcase suck and we wi More

by Johnathan Campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard York, James Birchman, Devin Suzuki

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Jun 16, 2025

Showcase Honda responded

Thank you so much for the incredible feedback! We’re honored to have earned your family’s trust across generations — that means the world to us. Richard and the entire service team truly appreciate your kind words and ongoing support. While we're sorry to hear the sales experience didn’t meet expectations, we’re grateful that our service department continues to deliver for you. Your 11/10 rating and recommendation mean everything, and we look forward to continuing to take great care of you and your family!

June 13, 2025

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Employee Rating

Nice and clean near restaurants walking distance friendly service and fast service nothing more said More

by sabre480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Kevin Proo, James Birchman, Devin Suzuki, Austin Czerwinski, Francisco Ostos, Sebastian Eshelman, Jonathan Wilson, Joseph Ungor

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Jun 16, 2025

Showcase Honda responded

Thanks for the great feedback! We're glad you enjoyed our friendly and fast service, as well as the convenient location. We appreciate your support and hope to see you again soon!

June 10, 2025

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Cassie Allen was an excellent advisor. Reason I came back to Showcase Honda for service. More

by RLPRO24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2025

Showcase Honda responded

Thank you for sharing your experience! We're thrilled to hear that Cassie provided excellent service and that you chose us again. We appreciate your support and look forward to serving you in the future!

June 07, 2025

Dealership Rating
Employee Rating

Well, a week after my car broke down on the freeway! i had to do a full tuneup w/coils cost me $200. I was told a valve adjustment was needed w/sparkplugs. I replaced sparkplugs and coils DIY. I KINDA More

by emondjl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jun 11, 2025

Showcase Honda responded

We understand how frustrating and inconvenient it can be to deal with unexpected vehicle issues, especially so soon after a breakdown. It’s clear you’ve put time and effort into resolving the situation yourself, and we truly respect that initiative. We’d appreciate the opportunity to go over what happened and review the service details with you. If you’re open to it, please reach out to our Service Director, Sean Hoopes, at 602-274-3800.

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