Devin Suzuki
Devin Suzuki at Showcase Honda

Devin Suzuki

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
95 Reviews

Dealership Experience

7 yrs

Industry Experience

20 yrs, 11 mos

4.8

95 Reviews

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95 Reviews of Devin Suzuki

May 22, 2026

Dealership Rating
Employee Rating

This is the third time we've purchased a vehicle from this dealership. Very quick and professional. More

by bettybmoreno43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 21, 2026

Dealership Rating
Employee Rating

paid 10k for service package and went in for oil and filter change, cabin air filter also needed to be changed, apparently not included and also never mentioned. I left with a filthy cabin filter and a More

by bisconti0715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 21, 2026

Showcase Honda responded

We appreciate you taking the time to share feedback regarding your recent service visit and the coverage expectations associated with your service package. Our team understands the importance of clearly communicating what services and maintenance items are included, as well as discussing recommended items during the appointment process. Feedback regarding maintenance recommendations and service package clarity is valuable and will be reviewed internally. Please reach out to Sean Hoopes, our Service Director, at 602-274-3800 so we can further discuss your concerns and assist with any remaining questions.

May 18, 2026

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Employee Rating

James B is excellent. My interactions with him and fellow staff are always positive and I get my car back in a timely manner. They are upfront and professional. Thanks More

by mezgermark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Birchman

May 21, 2026

Showcase Honda responded

We are thrilled to hear about your wonderful experience with our team. Your feedback about receiving excellent service and having consistently positive interactions means so much to us. It's fantastic to know that you found our approach straightforward and that we were able to complete your service efficiently. We truly value customers like you who take the time to recognize the dedication of our staff. Thank you for choosing Showcase Honda for your automotive needs.

May 11, 2026

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Employee Rating

Quick and professional service. very kind service team. very smart technicians working on my vehicle More

by Master Hoopes
Service Price Transparency
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Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

Thanks for taking the time to share your experience with us. We're delighted to hear that you found our service both quick and professional. Your kind words about our service team mean a great deal to us, and we're proud that our skilled technicians were able to take excellent care of your vehicle. At Showcase Honda, we strive to provide the expertise and friendly service that every customer deserves. We truly appreciate your trust in us and look forward to serving you again in the future.

May 11, 2026

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Employee Rating

Completed quickly. Devin is a great rep and always works with me on my repairs More

by JCGOLDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

We are elated to hear about your positive experience with us. It's wonderful to know that your service was handled efficiently and met your expectations. We truly value customers who trust us with their ongoing automotive needs, and we're grateful for your continued confidence in our team. Your feedback about receiving excellent service and support with your repairs means a great deal to us. We look forward to continuing to provide you with the quality service you deserve at Showcase Honda.

May 09, 2026

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Everyone i had contact with was polite, professional, and friendly. The service was excellent and had a great outcome. I would recommend this Honda dealer to anyone who needs service More

by FRANKIECHRISTOPHER6294
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

Thank you for your wonderful feedback about your experience with our team. We are pleased to hear that our staff provided you with the polite and professional service you deserved. Your kind words about the excellent service and positive results mean so much to us. We truly appreciate you taking the time to recommend Showcase Honda to others who may need automotive service. Your trust in our dealership is something we value greatly.

May 09, 2026

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Employee Rating

Pushing uneeded services on the elderly and giving pii to sales without permission should be a crime. More

by NeverAgain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 18, 2026

Showcase Honda responded

We understand concerns regarding transparency in recommended services and the importance of protecting customer information and privacy at all times. Maintaining appropriate communication and ensuring customers feel confident in how their information is handled is a priority in all service interactions. We continue working to reinforce clear guidelines around service recommendations and information handling across all departments. Please contact Sean Hoopes, our Service Director, at 602-274-3800 for assistance.

May 08, 2026

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Employee Rating

Service was great and as prompt as can be! They gave me a deal on the service which helped. More

by Raj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

May 18, 2026

Showcase Honda responded

We are delighted to hear about your positive experience with our service team. Your feedback about the prompt and excellent service truly means a lot to us. We're also happy that we could provide you with a helpful deal that made a difference for you. Thank you for taking the time to share your experience at Showcase Honda - we look forward to serving you again in the future.

May 07, 2026

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Employee Rating

Was in and out pretty fast for a dealership everyone was professional and helpful, very good job. More

by SHAWNANDREWS947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Showcase Honda responded

We are privileged to hear about your positive experience with our team. Your feedback about the efficient service and professional staff truly means a lot to us. We understand how valuable your time is, and we're pleased that we could provide you with quick and helpful service during your visit. Thank you for recognizing our team's dedication to delivering quality customer care at Showcase Honda.

May 06, 2026

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Employee Rating

Showcase Honda Always takes good care of my civic service is always great Thank you! More

by ulysses.soriano301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, James Birchman, Cassie Allen, Austin Czerwinski , Sebastian Eshelman, Francisco Ostos, Kevin Proo, Joseph Ungor

May 08, 2026

Showcase Honda responded

We are absolutely thrilled to hear about your wonderful experience with your Civic maintenance. Your loyalty means everything to us, and we take great pride in providing excellent service for every visit. It brings us joy to know that our team consistently delivers the quality care you expect. We truly appreciate your trust in Showcase Honda and look forward to continuing to serve you and your vehicle for years to come.

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