Dealership Experience
5 yrs, 3 mos
Industry Experience
5 yrs, 3 mos
Languages Spoken
English
Spanish
82 Reviews
Write a Review82 Reviews of Cassie Hernandez
December 31, 2025
Great buying experience. The dealership is very mindful of customer needs. Plenty of options to work with. Lucy and Cassie were phenomenal with helping me narrow my options w The dealership is very mindful of customer needs. Plenty of options to work with. Lucy and Cassie were phenomenal with helping me narrow my options while keeping focus on the car of my choice. They are great at negotiating with excellent communication and sales techniques. They worked with patience and closed the deal offering a great buying experience. Lucy is very logical and diplomatic at evaluating customer requirements allowing a transparent and healthy dialogue. This is extremely important for a seamless, yet effective customer experience. More
Other Employees Tagged: Lucy Rios , Darius Daughtry
December 15, 2025
Cassie is wonderful. It was not about pushing a particular vehicle or selling me a vehicle that I would not be happy with just to make the sale.Cassie took the time to li It was not about pushing a particular vehicle or selling me a vehicle that I would not be happy with just to make the sale.Cassie took the time to listen to me, asked questions to see what I was looking for and what features were important to me, and finding the right vehicle for me. Also making sure that the vehicle was at a price point I would be comfortable with. Cassie is the best! More
Other Employees Tagged: Chad Reed
November 26, 2025
Cassie was exceptional! She took all my questions like a champ with grace and explained everything to me multiple times before I made my decision to lease my new car! I coul She took all my questions like a champ with grace and explained everything to me multiple times before I made my decision to lease my new car! I couldn’t be happier with the outcome she really went above and beyond! More
September 29, 2025
Came back to Cassie again for another lease even though I wasn't happy with the service department. She made me feel comfortable enough to trust in this dealership again. wasn't happy with the service department. She made me feel comfortable enough to trust in this dealership again. More
September 13, 2025
This is my second time returning to this dealership and both times I have felt welcomed and comfortable making big life purchases and decisions. The staff is professional and very helpful! both times I have felt welcomed and comfortable making big life purchases and decisions. The staff is professional and very helpful! More
Other Employees Tagged: Jacob Jeffers
May 30, 2025
This young lady knows the meaning of customer service and I drove 2 hours away not only for a specific used car but also because of how she communicated with me throughout the process. I will recommend my fr I drove 2 hours away not only for a specific used car but also because of how she communicated with me throughout the process. I will recommend my friends to her! More

