Cassie Hernandez

I went in, knowing that I would trade in my car, but unsure as to which model to get between the HRV and CRV. Gino was very helpful in facilitating the test drives. He answered my questions while doing unsure as to which model to get between the HRV and CRV. Gino was very helpful in facilitating the test drives. He answered my questions while doing the drives, but kept it very casual which I appreciated. The financing process was easy. Also probably the most calm car buying experience that I’ve had in quite a while. More

Report | Print

****DO NOT UNDER ANY CIRCUMSTANCES DO BUSINESS AT SPACE COAST HONDA*** I am a 100% Disabled Veteran who purchased a vehicle from there in August. I was promised verbally and in writing by CASSIE HERNAND COAST HONDA*** I am a 100% Disabled Veteran who purchased a vehicle from there in August. I was promised verbally and in writing by CASSIE HERNANDEZ (Sales associate) an OUT THE DOOR price of 31,000....OF COURSE when I get there EVERYONE has amnesia and suddenly I dont qualify for my military discount anymore...and my 31000 OTD turned into over 38000 SMFH ****CLASSIC BAIT AND SWITCH**** I however had already promised my brother he could have my old car because he desperately needed a vehicle... So I went ahead with the purchase thinking the worst was over.... I WAS WRONG.... The finance office is where the REAL scams take place.. DARIUS DAUGHTRY who works in finance then told me i no longer qualified for a loyalty discount EVEN THOUGH I HAD PURCHASED MY LAST HONDA FROM SPACE COAST HONDA In 2020 smh.... he said it wasn't available in Florida .....TOTAL LIE.... and even if it wasn't a lie he would have known that prior to promising it to me .....he then attempted to push MULTIPLE unwanted add ons such as paint protection and other xx, even though I told him multiple times NO... after repeated "NO" he told me it was included with my car at NO EXTRA COST... When I received all my paperwork I failed to notice that the itemized Bill portion was missing....Mr DAUGHTRY did this so I wouldn't catch his lie... It was only during this past tax season when I requested an itemized copy of my bill so I can write off my new cars interest that I noticed that it was not included and was an add-on item.... I immediately returned to the dealership and canceled the paint protection and gap insurance.... I was able to pass my experience on to another veteran who was waiting in the show room who immediately got up and left and shook my hand and thanked me for helping him... ATLEAST ONE OF US IS HELPING VETERANS In case you're wondering.... THIS IS WHY PEOPLE HATE CAR DEALERSHIPS..... PLEASE understand I'm going to make it my life's mission to make sure that you never get another customer... and im gonna add your company and the people i dealt with there to every chat room, auto forum, Facebook group, YouTube channel, and any other side that has anything to do with auto retail... In closing.... If you wish to avoid Shady business practices such as bait and switch tactics and outright lies...stay away from SPACE COAST HONDA... If you are a Veteran....DEFINITELY STAY AWAY FROM SPACE COAST HONDA More

Report | Print

Estamos súper complacidos con la compra del CRV 2026. Tuvimos el asesoramiento de Lucy, explactacular, profesional y amable con su trato. Tuvimos el asesoramiento de Lucy, explactacular, profesional y amable con su trato. More

Report | Print

Cassie Hernandez is amazing and really helped me get the car I needed. The process was smooth and I was able to get in and out in a timely manner. I would recommend her! car I needed. The process was smooth and I was able to get in and out in a timely manner. I would recommend her! More

Report | Print

Space Coast Honda provided great sales service from start to finish. The entire staff, especially Lucy and Darius, were exceptional and quick. I didn’t feel pressured at all like some dealerships make you fe to finish. The entire staff, especially Lucy and Darius, were exceptional and quick. I didn’t feel pressured at all like some dealerships make you feel. The whole process just felt easy and seamless. I will definitely be recommending them every chance I get. More

Report | Print

Cassie was awesome! ! As was everyone else, I really felt respected and the dealership worked with us to get our monthly payments on our car to something we could afford. ! As was everyone else, I really felt respected and the dealership worked with us to get our monthly payments on our car to something we could afford. Highly recommend! More

Report | Print

Everyone from the salesman, Gino to the financial advisor are very friendly and very helpful.That is why we keep coming back two hundred space coast are very friendly and very helpful.That is why we keep coming back two hundred space coast More

Report | Print

I recently traded in my 2012 CR-V for a 2026 Hybrid CR-V, and the process was relatively painful. The consultant that I worked with, Cassie, was fantastic. Very responsive and able to get me the car that I w and the process was relatively painful. The consultant that I worked with, Cassie, was fantastic. Very responsive and able to get me the car that I wanted at a price that worked well for everyone. More

Report | Print

Great buying experience. The dealership is very mindful of customer needs. Plenty of options to work with. Lucy and Cassie were phenomenal with helping me narrow my options w The dealership is very mindful of customer needs. Plenty of options to work with. Lucy and Cassie were phenomenal with helping me narrow my options while keeping focus on the car of my choice. They are great at negotiating with excellent communication and sales techniques. They worked with patience and closed the deal offering a great buying experience. Lucy is very logical and diplomatic at evaluating customer requirements allowing a transparent and healthy dialogue. This is extremely important for a seamless, yet effective customer experience. More

Report | Print

Great experience buying my used Toyota 4Runner! Cassie was excellent and answer all my questions! Cassie was excellent and answer all my questions! More

Report | Print