Cassie Nelson
Cassie Nelson at LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing

Cassie Nelson

Sales Representative

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing

6131 S Pennsylvania Ave
Lansing, MI 48911

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4.2
6 Reviews
4.2

6 Reviews

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6 Reviews of Cassie Nelson

November 03, 2026

Dealership Rating
Employee Rating

We had our minds set on the Jeep we wanted. LaFontaine and our salesperson, Cassie, worked with our special requests to acquire the Jeep we wanted from another dealership out of state and didn' More

by thomas3550
Recommend Dealer
Yes

Other Employees Tagged: James Marcheselli

Nov 03, 2026

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Thank you for choosing LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 29, 2026

Dealership Rating
Employee Rating

Despite several initial setbacks Cassie was great to work with and did everything she could to make sure my purchase went smoothly. She was extremely helpful with getting some minor body work fixed on my use More

by larrytelforjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2026

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 25, 2026

Dealership Rating
Employee Rating

This is the last car I will ever buy here. It took forever. I bought 2 cars on West Saginaw in the time it took to buy 1 car here. More

by Dawn D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 27, 2026

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Thank you for your feedback. We apologize for the lengthy purchase process and understand your frustration. We appreciate your business and will use your comments to improve our customer experience moving forward.

October 21, 2026

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Employee Rating

My previous problem was quickly and very generously resolved. I now have a vehicle I am learning to love as I learn to drive it. Thank you to the management and all parties involved in solving my pri More

by Dawn D
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dultin Davies

Oct 21, 2026

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Our team is pleased we could resolve your previous issue so quickly and generously. We’re thrilled you’re growing to love your used Jeep Renegade and that you feel confident recommending our dealership. Knowing that your maintenance contract gives you confidence in our service team’s support means a lot to us.

September 25, 2026

Dealership Rating
Employee Rating

They had the vehicles I was interested in ready for me to go, med the test drives easy and the purchase was about. Some upselling but not to much and no pressure! It was one if the easier experience I ha More

by jonbarber777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Marcheselli

Sep 25, 2026

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Knowing that the purchase of your Ford F-150 felt straightforward and hassle-free means a lot to our team. We’re glad you found the test drives convenient and felt no pressure even with minimal upselling. Whenever you’re ready for another vehicle, our team is here to help.

September 05, 2026

Dealership Rating
Employee Rating

Everyone I dealt with was friendly and knowledgeable. They were able to answer all of my questions. More

by sackriderr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 05, 2026

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Your note about the friendly, knowledgeable assistance highlights our commitment to clear communication. Knowing we could answer all of your questions during the purchase of your new Jeep Grand Cherokee is rewarding.

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