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James Marcheselli
James Marcheselli
Finance Manager
LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing
6131 S Pennsylvania Ave
Lansing, MI 48911
17 Reviews
17 Reviews
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17 Reviews of James Marcheselli
November 03, 2026
We had our minds set on the Jeep we wanted. LaFontaine and our salesperson, Cassie, worked with our special requests to acquire the Jeep we wanted from another dealership out of state and didn' LaFontaine and our salesperson, Cassie, worked with our special requests to acquire the Jeep we wanted from another dealership out of state and didn't pass the acquisition cost on to us. Our search process took longer than most, and Cassie remained connected and kept us informed. The final closing process unfortunately took way longer than we felt it should. Several additional products and offers at the closing we had to wade through. Happy that after we said no, there was only light pressure to reconsider. We are very happy with our Jeep and would recommend LaFontaine to others considering a new vehicle. More
by thomas3550
Verified CustomerOther Employees Tagged: Cassie Nelson
November 01, 2026
Still managment has not responded on the charge i paid to update my maps GPS and never happened! Dealership like you must be more honest with customers update my maps GPS and never happened! Dealership like you must be more honest with customers More
by sbayouk
Other Employees Tagged: Emma Tompkins, Nick Zaborski, Andrew Taranto, Courtnie Shaw
October 29, 2026
Despite several initial setbacks Cassie was great to work with and did everything she could to make sure my purchase went smoothly. She was extremely helpful with getting some minor body work fixed on my use with and did everything she could to make sure my purchase went smoothly. She was extremely helpful with getting some minor body work fixed on my used car and set me up with a real nice ride while I was waiting for it to get fixed. More
by larrytelforjr
Other Employees Tagged: Cassie Nelson, Zaithon Reddick
October 27, 2026
Dakota was very knowledgeable about the Jeep. We found him to be very honest and helpful throughout the whole process. We found him to be very honest and helpful throughout the whole process. More
by Lee Helmer
Other Employees Tagged: Dakota Jones
October 24, 2026
Liam really helped me out - as someone who's spent 40+ years in retail I can tell you you're lucky to have him. years in retail I can tell you you're lucky to have him. More
by lhfrog1953
Other Employees Tagged: Liam Donahue
October 23, 2026
My salesman and the rest of the staff here made the experience super simple and easy experience super simple and easy More
by JFSYKES91
Other Employees Tagged: Zaithon Reddick
October 23, 2026
The sales associate, Parker, was great to work with. He took notes and made sure my priorities were met. They found what I was looking for right away and I never felt like a sale. The other associates He took notes and made sure my priorities were met. They found what I was looking for right away and I never felt like a sale. The other associates were very friendly as well. More
by STEVELAIRDJR
Other Employees Tagged: Parker Harris
October 19, 2026
Justin went above and beyond my expectations! He made trading in my car and getting into my new vehicle such a great experience. When my new car wasn’t quite ready, he even provided me with a bra He made trading in my car and getting into my new vehicle such a great experience. When my new car wasn’t quite ready, he even provided me with a brand-new Wagoneer to drive for the weekend! That level of customer service really stood out to me. Justin went the extra mile to make sure I was taken care of, and I truly appreciate everything he did. I highly recommend Justin to anyone looking for a great car-buying experience! Thank you, Justin! 🚙⭐ More
by Larissaketchum
Other Employees Tagged: Justin Fachting
October 16, 2026
Important details regarding the sale of the vehicle were not revealed, even after questions were asked. "Buyer beware" is a very true phrase. I did not expect it to apply at this dealership. The Servi not revealed, even after questions were asked. "Buyer beware" is a very true phrase. I did not expect it to apply at this dealership. The Service Department is Outstanding. I will only return to this dealership because of the trust I have in Zane as my service advisor. More
by Dawn
Other Employees Tagged: Jason Smith
October 03, 2026
Zaithon Reddick made car shopping from afar, easy & stress free.. We Made selection. & in few short days appeared like magic in driveway. Thank you stress free.. We Made selection. & in few short days appeared like magic in driveway. Thank you More
by fagela00
Other Employees Tagged: Zaithon Reddick , delivery driver
