Catherine Reed | Page 16

Great Sales Rep! I have been purchasing cars from Family Ford since the late 80's. I just purchased a 2016 Fusion. Cathy Redd has been my Representative at the dealers I have been purchasing cars from Family Ford since the late 80's. I just purchased a 2016 Fusion. Cathy Redd has been my Representative at the dealership. I have purchased 7 cars over the years. She makes the process smooth and really listens to my needs and concerns. I know when I call her to say I need to look at a new car that the process will be thorough, quick and respond to my needs and price range. Cathy is always positive and takes great care to make sure the process is without unnecessary clitches or delays. It is a pleasure to work with her. She also does not loose interest once the purchase is made, but continues to be interested that the ongoing service is satisfactory. Family Ford is very fortunate to have an employee as committed and caring as Cathy Reed. More

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Great Service Came if for service on a Mercury Marineer under the Loyalty program. Left with a 2016 Ford Excape using trade in value of Vehicle. Service was unbeata Came if for service on a Mercury Marineer under the Loyalty program. Left with a 2016 Ford Excape using trade in value of Vehicle. Service was unbeatable.!!! More

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This is an outstanding dealership! This is our second round of two-car leases (his/hers). Our salesperson, Cathy Reed is probably the very best professional in our area. She is very This is our second round of two-car leases (his/hers). Our salesperson, Cathy Reed is probably the very best professional in our area. She is very bright and cordial; always one or two steps ahead of us in terms of what it takes to keep us satisfied. The dealership, itself, is exquisite: very well appointed and managed. The business manager, Manny, made the financial arranging simple and direct. He is very cordial and gave us some fine practical advice. The service department is always accommodating and the work performed is done in a straightforward, professional manner. In sum: this is the very best of the dealerships with which we have done business. We would recommend to our family and friends without any reservations. More

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CATHY REED DID A EXCELLENT JOB WITH THE SUV THAT I LEASE. I HAD A EXCELLENT EXPERIENCE WITH THE ESCAPE THAT I WILL BE LEASING. I LOVE THE ESCAPE IT RIDES SO NICE. MY NEIGHBOR CAME OVER AND SAW THE ESCAPE AN I HAD A EXCELLENT EXPERIENCE WITH THE ESCAPE THAT I WILL BE LEASING. I LOVE THE ESCAPE IT RIDES SO NICE. MY NEIGHBOR CAME OVER AND SAW THE ESCAPE AND LOVE THE COLOR AND THE SUV More

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Great people + great process = great car buying experience I have bought 5 cars in 6 years from Shaker Family Ford. For four of those five, I solicited competitive bids from several other dealers. Shaker has m I have bought 5 cars in 6 years from Shaker Family Ford. For four of those five, I solicited competitive bids from several other dealers. Shaker has met or beaten the best offer every time. Equally important, they deliver on the professionalism and transparency they promise. Go to Shaker and ask for Cathy Reed. You will be glad you did. More

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Love the new truck! Not the first vehicle we have purchased from Cathy and it won't be our last. Thank you for your assistance, you made the buying process painless !!!! Not the first vehicle we have purchased from Cathy and it won't be our last. Thank you for your assistance, you made the buying process painless !!!! More

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Purchase 2015 Ford Explorer All dealership personnel were professional in their dealing throughout purchase. Salesperson Cathy Reed was knowledgable and professional. Sales mana All dealership personnel were professional in their dealing throughout purchase. Salesperson Cathy Reed was knowledgable and professional. Sales manager Jim Shavo was accessible and instrumental in achieving final acceptable price. More

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GREAT EXPERIENCE AGAIN ONCE AGAIN A GREAT PURCHASE EXPERIENCE WITH SHAKER FAMILY FORD. I BUY VEHICLE AFTER VEHICLE FROM SHAKER FAMILY FORD AND CATHY REED AND AM ALWAYS SATI ONCE AGAIN A GREAT PURCHASE EXPERIENCE WITH SHAKER FAMILY FORD. I BUY VEHICLE AFTER VEHICLE FROM SHAKER FAMILY FORD AND CATHY REED AND AM ALWAYS SATIFIED WITH THE RESULTS. QUALITY VEHICLES AND GREAT SERVICE. More

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Easy and Low pressure buying experience I went in to discuss financing options while shopping for a used car, and the staff found me a perfect new car, at a very reasonable price. I'm thrill I went in to discuss financing options while shopping for a used car, and the staff found me a perfect new car, at a very reasonable price. I'm thrilled with the purchase, and the staff was incredibly knowledgeable, friendly, and seemed legitimately interested in getting the right deal for me. I never felt pressured to buy, and I never felt they were dominating the conversation or lead to any decisions to make them money. I highly suggest this dealership to anyone looking for a new car. More

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Excellent Customer Service & Sales Experience I have purchased three new vehicles from Shakers Family Ford with the last 8 years. I just purchased my fourth, a new 2015 Expedition from Sales Consu I have purchased three new vehicles from Shakers Family Ford with the last 8 years. I just purchased my fourth, a new 2015 Expedition from Sales Consultant Cathy Reed. I have been dealing with Cathy over the past ten years and her Customer Service and Sales knowledge is outstanding. She has assisted me and especially Cathy with special vehicle orders, and always has the answer to any question raised relating to a Ford Vehicle. Cindy Bugbee was the Financial Manager I worked with recently. She was extremely thorough and explained all aspects of the financing and vehicle options available. This excellent Customer Service is a testament to the level of professionalism the Shaker Family has brought to this dealership. I plan to purchase many more vehicles in the future at this location. I recommend Cathy Reed as a point of contact for Sale of a new vehicle. TJR More

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