Catherine Reed | Page 17

Excellent Sales And Customer Service I have purchased three new vehicles from Shakers Family Ford with the last 8 years. I just purchased my fourth, a new 2015 Expedition from Sales Consu I have purchased three new vehicles from Shakers Family Ford with the last 8 years. I just purchased my fourth, a new 2015 Expedition from Sales Consultant Cathy Reed. I have been dealing with Cathy over the past ten years and her Customer Service and Sales knowledge is outstanding. She has assisted me and especially Cathy with special vehicle orders, and always has the answer to any question raised relating to a Ford Vehicle. Cindy Bugbee was the Financial Managers I worked with recently. She was extremely thorough and explained all aspects of the financing and vehicle options available. This excellent Customer Service is a testament to the level of professionalism the Shaker Family has brought to this dealership. I plan to purchase many more vehicles in the future at this location. I recommend Cathy Reed as a point of contact for Sale of a new vehicle. TJR More

Print

Excellent Service Great overall car leasing experience- Cathy Reed was great to work with! I got into the car I wanted with no hassle and was walked through step by ste Great overall car leasing experience- Cathy Reed was great to work with! I got into the car I wanted with no hassle and was walked through step by step. I would recommend this dealership and working with Cathy- will definitely be back for my next lease! More

Print

Awesome experience!! Just leased a 2015 Ford Fusion for Cathy Reed, she was excellent. She made my experience a breeze and she was very honest. My whole family goes to Cat Just leased a 2015 Ford Fusion for Cathy Reed, she was excellent. She made my experience a breeze and she was very honest. My whole family goes to Cathy, we've bought many cars from her and it's never a disappointment!!! Thank you Cathy More

Print

Execllant I have been doing business with Shaker Family Ford for several years now. I have always worked with Cathy Reed,who as always been outstanding and hon I have been doing business with Shaker Family Ford for several years now. I have always worked with Cathy Reed,who as always been outstanding and honest. There customer service can not be found anywhere else, and the new vehicle purchase plan can not be found at any other dealer. I have two business and children, and we are always in need of a vehicle. I have yet to find a dealer to beat there price. More

Print

A pleasure to deal with My salesperson (Cathy Reed), the general manager (Corey Shaker), the sales manager (Eddie Shaker), and the finance director (Manny Pinho), made me fee My salesperson (Cathy Reed), the general manager (Corey Shaker), the sales manager (Eddie Shaker), and the finance director (Manny Pinho), made me feel like I was the only customer that mattered. besides having a great product, they made the whole process so efficient that it took up little of my valuable time, and I drove away not only happy with my new car, but also with the whole experience. Brian Peck More

Print

I can't imagine shopping anywhere else I just purchased my third vehicle from Shakers Family Ford Lincoln, a 2015 Ford Explorer Sport. I returned because I was so happy with past vehicles a I just purchased my third vehicle from Shakers Family Ford Lincoln, a 2015 Ford Explorer Sport. I returned because I was so happy with past vehicles and also with their service department. Linda Messinger and the Shaker family will do anything to make my ownership of a Ford/Lincoln enjoyable and affordable. The minute I met my salesperson, Cathy Reed, I could tell she was very knowledgable and wanted to fully understand my car needs. Turns out she kew me better than I knew myself. Upon observing my driving style she recommended the Sport over the Limited which I originally thought I wanted. I am so glad she steered me in that direction - the Explorer Sport is amazingly fun to drive! No more boring carpools. Cathy is a pleasure to work with. She is confident in her product and therefore encouraged me to do side by side comparison online of the all the vehicles I was considering. Everything she said about the Ford proved to be accurate and there was absolutely no pressure whatsoever - just solid pricing and a solid product! I can't imagine ever shopping anywhere else! More

Print

Cathy Reed a great help in the purchase of my new car Cathy Reed was a big help in the purchase of my new car 2015 ford escape. She explain everything to me about my new car Cathy Reed was a big help in the purchase of my new car 2015 ford escape. She explain everything to me about my new car More

Print

Great Experience Shaker family ford treated us great. They where patient and found us exactly what we were looking for and found a way we could afford it. Great peop Shaker family ford treated us great. They where patient and found us exactly what we were looking for and found a way we could afford it. Great people, great experience. More

Print

I WAS TREATED LIKE ROYALTY FROM THE MOMENT I WALKED INTO THE SHOWROOM IN WATERTOWN AND INTRODUCED TO CATHY REED, A MOST PLEASANT AND ENTHUSIASTIC WITH A COMPLETE KNOWLEDGE ABOUT FROM THE MOMENT I WALKED INTO THE SHOWROOM IN WATERTOWN AND INTRODUCED TO CATHY REED, A MOST PLEASANT AND ENTHUSIASTIC WITH A COMPLETE KNOWLEDGE ABOUT THE 2015 FORD ESCAPE, I IMMEDIATELY KNEW THAT I WAS IN GOOD HANDS AND IN A GREAT DEALERSHIP. CATHY WAS EXTREMELY INFORMATIVE AND ABOUT FORD AND THE SHAKER DEALERSHIP WHILE OFFERING ME SOMETHING COLD OR HOT TO DRINK. SHE MADE THE SALE! I WAS ALSO INTRODUCED TO THE GENERAL MANAGER SCOTT VOORHEES WHO REINFORCED THE SHAKER PHILOSPHY AND WAS EXTREMELY UNDERSTANDING AS TO MY NEEDS, AS WAS CATHY. CINDY BUGBEE THE BUSINESS MANAGER, WAS COMPLETED THIS FINE EXPERIENCE BY EXPLAINING THE TERMS AND CONDITIONS OF THE LEASE.... IN CLOSING THE TOTAL EXPERIENCE WAS FLAWLESS AND MOST PLEASANT! More

Print

Highly recommend this dealership I just purchased a used vehicle from Cathy Reed. I had been looking for a vehicle for quite some time and met several sales people before I wound up a I just purchased a used vehicle from Cathy Reed. I had been looking for a vehicle for quite some time and met several sales people before I wound up at Shaker Ford. Cathy and Manny treated me with respect for my time and for my expectations. In my time at the dealership I also met Jim Shaker who took the time to explain the way they conduct their business and to just talk. I found all there to be professional, courteous , and friendly. Next car search I will start at Shaker Ford. More

Print