Catherine Reed | Page 19

GREAT EXPERIENCE Outstanding level of service. My company has been dealing with Cathy Reed and Shaker Family Ford for several years and we could not be happier. They Outstanding level of service. My company has been dealing with Cathy Reed and Shaker Family Ford for several years and we could not be happier. They are knowledgeable and work within our schedule. Cathy is always on her game and meets all her commitments. This is what all dealerships should be like. More

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Great Experience!! Went to visit Catherine Reed for a lease buy out of a 2012 Ford Focus. Walked into the showroom and was greeted and offered coffee and water while we Went to visit Catherine Reed for a lease buy out of a 2012 Ford Focus. Walked into the showroom and was greeted and offered coffee and water while we waited for Cathy to finish with another customer. The wait was very short, once we sat down we got to the business and finished up in a half hour or so. Everything went smoothly and a overall great visit. Thanks to Cathy and the Shaker dealership. More

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Go to Shaker Family Ford if you want the best. I have been a customer of Family Ford for over 20 years. I would not even consider going anywhere else for my automotive needs. Cathy Reed is an ama I have been a customer of Family Ford for over 20 years. I would not even consider going anywhere else for my automotive needs. Cathy Reed is an amazing person. No job too small and no job too large, she will handle the task professionally and courteously. I trust Cathy completely. She knows the business from the customer's point of view. I feel she treats you like she would like to be treated herself. I wish all the best for you Cathy. More

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Cathy Reed is great! Cathy found us exactly what we wanted for my older mother in law, right in her price range, with all her requirements. Cathy was very attentive and u Cathy found us exactly what we wanted for my older mother in law, right in her price range, with all her requirements. Cathy was very attentive and understanding. This is our second purchase with her, and we will be back! Of note, when Cathy was not available, Bill Reed took great care of us. A seamless experience. Thank you Cathy and Bill. More

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Great experience Cathy Reed is the best sales person! She is knowledgeable, friendly, and professional. We have purchased many cars from Cathy, and have always had a Cathy Reed is the best sales person! She is knowledgeable, friendly, and professional. We have purchased many cars from Cathy, and have always had a positive experience. She is the reason we return to this dealership to buy cars! More

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2015 Lincoln MKS purchase My wife and I are always skeptical when visiting any car dealer. However, our visit to Shaker Family Ford Lincoln was unlike any of our previous expe My wife and I are always skeptical when visiting any car dealer. However, our visit to Shaker Family Ford Lincoln was unlike any of our previous experiences. Our sales associate Catherine Reed was helpful, pleasant and not at all pushy. Her knowledge of the Lincoln line and the Lincoln features was amazing. I have only had this vehicle three days and have recommended this dealership to three people already. When it’s time for another vehicle I will make Shaker Ford Lincoln my first stop. More

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Fusion hybrid Just bought my 2025 fusion hybrid. Too early to comment on the car. On the other hand it isn't too early to comment on the sales associate who I dealt Just bought my 2025 fusion hybrid. Too early to comment on the car. On the other hand it isn't too early to comment on the sales associate who I dealt with. Cathy reed was extremely knowledgeable on her product. Not only that, but she was nice enough to put up with me and my questions and even to come up with fantastics recommendations to get me the best possible price. Thank you Cathy and have a very happy and prosperous New Year. Carlos More

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Love my new CMax This was my second purchase from the dealership and both times I worked with Cathy Reed. She made sure I found the vehicle I wanted and presented seve This was my second purchase from the dealership and both times I worked with Cathy Reed. She made sure I found the vehicle I wanted and presented several purchase options. She even made sure I got the vehicle that same day. Cathy and the rest of the staff were super nice and could not do enough to make the purchase a great experience. More

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Love my new Fusion! An unfortunate situation brought me back to Shakers only five weeks after purchasing a certified pre-owned car; a drunk driver totaled my new (to me) An unfortunate situation brought me back to Shakers only five weeks after purchasing a certified pre-owned car; a drunk driver totaled my new (to me) car in my driveway. Thankfully there was no injuries, in fact the driver was well enough to run from the scene (on foot) - he left his damaged car and all his information behind and it turns out he was not insured. Needless to say I was in desperate need of another vehicle and returned to Shakers without any thought of going any place else. The service I received five weeks ago was exceeded with my new purchase. I went with a lease and it was an amazing deal and a brand new car! I am so pleased with the vehicle, the price and the speed with both Cathy Reed (sales) and Cindy Bugbee (finance) - (I apologize if I spell her name incorrectly). I went in at 9:00am, looked at and test drove four vehicles and was out by 2:00pm with the excellent tutelage of both ladies on my obligations to the finance company and on all the new bells and whistles of my new Fusion. The owner loyalty program is also an amazing perk! I look forward to future maintenance appointments and know I will receive the best service by mechanics who know my car, all at a price that is beyond affordable. Thanks to all who assisted in my purchase. Have a wonderful holiday season! More

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You truly are treated like family! Shaker Family Ford was far for me to travel to purchase a new car. I had compared prices on a Ford SUV Escape/Edge between 6 dealerships. They were al Shaker Family Ford was far for me to travel to purchase a new car. I had compared prices on a Ford SUV Escape/Edge between 6 dealerships. They were all relatively the same price. The dealership closer to me was actually $1,100.00 cheaper on the vehicle I wanted. However, I decided to purchase my vehicle with Shaker Family Ford because I know, I will be able to count on them in the future. It meant a lot to me, that I was treated like family by the sales rep Cathy Reed Internet rep James Schiavo and the finance manager Cindy Bugbee. I was never pressured and Shaker personnel always spoke with kindness and "honesty." Honesty being the key word. My first car was a Ford Mustang back in the 70's. Now that I am retired, this will be my last car. And, it too is a Ford! Thank you Shaker Family for bringing me back to Ford . B. Brown More

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