Caty Trouton | Page 2

Some have an attitude. Hard to negotiate with. Won't fix seat problems with new car. Bought at least 20 fords in my lifetime. Hard to negotiate with. Won't fix seat problems with new car. Bought at least 20 fords in my lifetime. More

by ANNIESEZZ Verified Customer Verified Customer

Helpful 0

Report | Print

Good experience. The people at the front are knowledgeable and helpful. Caty was easy to work with and communicated every step of the way. The people at the front are knowledgeable and helpful. Caty was easy to work with and communicated every step of the way. More

Helpful 0

Report | Print

Outstanding service every time. The customer service is above and beyond and I never feel taken advantage of or like they are trying to pull the wool over my eyes. Cannot recommend The customer service is above and beyond and I never feel taken advantage of or like they are trying to pull the wool over my eyes. Cannot recommend capital ford enough! More

Helpful 0

Report | Print

Love the service at Capital Ford always feel welcomed and out so quickly can't recommend them enough! out so quickly can't recommend them enough! More

Helpful 0

Report | Print

Very professional, courteous, and timely I really enjoyed having my car picked up and a loaner, while my work was attended to having my car picked up and a loaner, while my work was attended to More

by Brooksphil Verified Customer Verified Customer

Helpful 0

Report | Print

I called in the morning time with an ongoing issue that I was guaranteed was fixed the last time I was there, when speaking with the service manager it was made out to be my fault until I told her that I had was guaranteed was fixed the last time I was there, when speaking with the service manager it was made out to be my fault until I told her that I had all of my service records. She then stated that she would take a look on her side and get back with me shortly. The next day I was contacted by the service manager stating that she could not refund me anything but could replace a $20 part at not cost to me and that that would be the next step in the process of troubleshooting the issue. I dropped my truck off at 11 and had to contact the dealership at 3pm to see if it was ready yet when I was then informed that the 'paperwork was just dropped on her desk'. I checked out and left. More

by tanner_freeman Verified Customer Verified Customer

Helpful 0

Report | Print

Friendly, helpful and always kept me up-to-date with progress of work being done. progress of work being done. More

by JRLJI Verified Customer Verified Customer

Helpful 0

Report | Print

I was very satisfied with the service I received at your dealership and will return dealership and will return More

by rrdurand106 Verified Customer Verified Customer

Helpful 0

Report | Print

Caty was awesome. Only issue I had with the dealership is it took two weeks to get my car repaired and delivered back to me. Part of the issue was it was over the Chr Only issue I had with the dealership is it took two weeks to get my car repaired and delivered back to me. Part of the issue was it was over the Christmas holiday and I’m told they were short staffed so that certainly contributed to the delay. More

by MRPBM1 Verified Customer Verified Customer

Helpful 0

Report | Print

Out standing. ...will come back anytime THANKS FOR YOUR SERVICE. Have a great weekend 😀 Y ...will come back anytime THANKS FOR YOUR SERVICE. Have a great weekend 😀 Y More

by jce5819 Verified Customer Verified Customer

Helpful 0

Report | Print