Cecilia Martinez

The people at Russ Darrow Direct have always been friendly and they never push for extra sales. They’ve let me know what they recommend to be done and what things can wait and leave it up to me to ma friendly and they never push for extra sales. They’ve let me know what they recommend to be done and what things can wait and leave it up to me to make the call without being pushed. And I absolutely love the video where they walk you through the engine and under side of your vehicle and what they’ve checked in how things look.! i’ve been going here for around eight years or so now and have always been pleased. More

by New car for Jelbe Verified Customer Verified Customer

Report | Print

Russ Darrow, does great work on my vehicles. I'm always informed of the work needed, and I'm always happy to get my vehicle back. And I'm very satisfied with the work done. I'm always informed of the work needed, and I'm always happy to get my vehicle back. And I'm very satisfied with the work done. More

by MAGICLRK Verified Customer Verified Customer

Report | Print

Not sure on how trustworthy. Issues before warranty expired 3-4xs in and they couldn't find anything wrong. Now they can- initially was going to be one thing for a few hundred. T Issues before warranty expired 3-4xs in and they couldn't find anything wrong. Now they can- initially was going to be one thing for a few hundred. Then after an hour they found a different issue and it's thousands to fix. More

by SJWALLENFANG Verified Customer Verified Customer

Report | Print

Clean environment, detailed oriented, fast and clear diagnosis, comfy waiting area and very friendly service diagnosis, comfy waiting area and very friendly service More

by CRIRIVERAD Verified Customer Verified Customer

Report | Print

Great service on oil change , no wait , very nice service team, in and out in 45 min team, in and out in 45 min More

by JEANSMANDM Verified Customer Verified Customer

Report | Print

Was a good experience really like the video of all the steps and very helpful steps and very helpful More

by TARATAYLOR1977 Verified Customer Verified Customer

Report | Print

Awesome experience. Multiple stroke survivor and people very helpful with accomodating a customers special needs! Multiple stroke survivor and people very helpful with accomodating a customers special needs! More

by lilfirebird75 Verified Customer Verified Customer

Report | Print

Clean service department, everyone is helpful and very transparent on repairs and maintenance needed. They have amenities like a shuttle and rentals which you don't find at many independent type repair sh transparent on repairs and maintenance needed. They have amenities like a shuttle and rentals which you don't find at many independent type repair shops. More

by RAETESKIE Verified Customer Verified Customer

Report | Print

Always have a pleasant time , and every person is pleasant. I trust them to do a good job at a fair price pleasant. I trust them to do a good job at a fair price More

by YESTOR1978 Verified Customer Verified Customer

Report | Print

Primarily use dealer for oil change and light service requests. Usually able to come in for an oil change on Saturday without an appt and be done in an hour or less. requests. Usually able to come in for an oil change on Saturday without an appt and be done in an hour or less. More

by Rudolph.fuss Verified Customer Verified Customer

Report | Print