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Cedric Hurston
Cedric Hurston
Sales Associate
Southern Volkswagen Greenbrier
1248 South Military Highway
Chesapeake, VA 23320
62 Reviews
Dealership Experience
2 yrs, 6 mos
Industry Experience
23 yrs, 3 mos
62 Reviews
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62 Reviews of Cedric Hurston
March 13, 2026
Service department personnel are very friendly ! I’ve had great experiences at this dealership as a whole I’ve had great experiences at this dealership as a whole More
by FPAUL.MCCULLOUGH
Verified CustomerOther Employees Tagged: DAVID HOOPES, David Stachan Jr.
January 24, 2026
I’ve had ongoing issues with this dealership’s service department, and the experience has been consistently frustrating and unacceptable. I also purchased from this dealership and will never do that again department, and the experience has been consistently frustrating and unacceptable. I also purchased from this dealership and will never do that again. My vehicle has been brought in multiple times for the same unresolved problems, including repeated infotainment system failures. Each visit follows the same pattern: I provide photos and videos documenting the issues, I’m told the problem “cannot be duplicated,” no repairs are made, and the issue reoccurs immediately after the vehicle is returned. In one instance, the system reset while I was driving, which is a serious safety concern given how many vehicle functions and safety systems rely on that system. Communication has also been a major issue. I have repeatedly called and attempted to schedule follow-up service appointments, and calls are often not returned, despite the ongoing and documented nature of the problems. I have maintained thorough documentation, including photos and videos of all issues. Due to the repeated failure to repair the vehicle and the lack of responsiveness, I am currently pursuing a Lemon Law claim. I would strongly advise other customers to document everything and be prepared to follow up aggressively. More
by jussie.spina
January 16, 2026
Southern Volkswagen Greenbrier was great. Very professional. Excellent customer service. Thorough with the information provided. And went above and beyond my expectations. Very happy and grat Very professional. Excellent customer service. Thorough with the information provided. And went above and beyond my expectations. Very happy and grateful for their service. More
by JAMESGRAVESIII
Other Employees Tagged: Robert Webb, Michelle Williams , Lewis Dailey
December 05, 2025
My Machanic is always on point, on time and very sufficient! Thank you so very much! sufficient! Thank you so very much! More
by MREVERYTHING234
Other Employees Tagged: Matthew Seyfert, Mike Barnes, Sam Lanier, Chris Hallal, Robert Webb, Michelle Williams, Nazier Burley, Jaelynn Warren , Lewis Dailey, Tony
November 03, 2025
They need to Inform customer when a car is used or loaner car. Stop lying about the extra mileage on the vehicle and not just guessing. Don’t treat me like a nieve person. car. Stop lying about the extra mileage on the vehicle and not just guessing. Don’t treat me like a nieve person. More
by datyme00
October 31, 2025
The only problem,I would of have with the dealership,is that I didn't get a car manual for my car.and I have a small crack in my wind shield that was there when I bout it .I ask about these things and the that I didn't get a car manual for my car.and I have a small crack in my wind shield that was there when I bout it .I ask about these things and the service department said.it was my place to replace it More
by missyma45@gmail.com
Other Employees Tagged: Chris Hallal , Sondra Byrum, Jeramy Evans
August 21, 2025
Excellent service. Good timing. Good video. The service center is very clean with good tea and coffee along with water and snacks is very welcoming. Good timing. Good video. The service center is very clean with good tea and coffee along with water and snacks is very welcoming. More
by TEMBA10
Other Employees Tagged: Mike Barnes, Terrence Gregory , Lewis Dailey, Jeramy Evans, Ricardo Joffrion
August 18, 2025
Southern has been our VW dealer of choice for man years. Cedric was a fantastic sales person and the experience was as possible as it could possibly be. We'll always return to Southern VW! Cedric was a fantastic sales person and the experience was as possible as it could possibly be. We'll always return to Southern VW! More
by kirkdaddy7385
Other Employees Tagged: Matthew Seyfert
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