Mike Barnes

I don't like it, they are not not honest people in your garage. My car sat in garage for a whole week for a belt, serpentine belt, CV boot and rear brake sensor light. Because service tech said Thursday wh garage. My car sat in garage for a whole week for a belt, serpentine belt, CV boot and rear brake sensor light. Because service tech said Thursday when I took picture of my engine that my car has to sit in the mechanics bay cuz he was off till Monday and that no one could go in his bay. Truth of matter is I declined work on radiator core support system, ac condenser etc. Service Tech already ordered them and I told them to not touch anything relating to radiator core support etc. Ok. When I picked up my car a week later from dropping off, someone took my radiator core support system off and put some junk on. I had 3 stickers on top of radiator and my bolts were blue and so was the side attachments like stock from original. Like Garage Supervisor said you can tell someone did something and like he said you always get your work done here. All because he was looking so hard to save VW, all he could say this screw has rust in it been here awhile. I told him my screws and bolts were blue. I took picture of my engine and somehow it is erased. But when I asked service tech to send me a picture of my engine day before I came he never did. There should be a picture of my engine ya have and you can see that what is in my car is not what I brought in. Service tech said that those parts for radiator,ac condenser etc what I decline, that them parts wouldn't be in till following Monday or Tuesday. Funny how my car is ready at time parts come in. Garage manager said he was going to find out why my car had to sit in a bay for a week for only couple hours work. He said another mechanic could of done my work that what my service tech said was not true. That my car did not have to wait from Thursday to Monday till mechanic comes in cuz it in his bay. What's sad is garage supervisor believed me but he got to take up for VW. More

by FLOWERCHILD75 Verified Customer Verified Customer

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Tim and the Volswagon staff have been holding me down for over 15 years. Service is subperb. No problems what do ever. From salesman to maintance on my vehicles has always been nothing but the best. I truly over 15 years. Service is subperb. No problems what do ever. From salesman to maintance on my vehicles has always been nothing but the best. I truly appreciate Southern Volswagon for there experts and professionalism.. Thanks again. More

by ASHLEY.HARVEY Verified Customer Verified Customer

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Great staff 10 out of 10 recommend Southern VW for any auto repairs needed ever auto repairs needed ever More

by SHIFT8711 Verified Customer Verified Customer

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Josh is a gentleman and a salesma. He did everything right so far.. A very nice dealership. He did everything right so far.. A very nice dealership. More

by PHCOFFEY212 Verified Customer Verified Customer

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Friendly, knowledgeable, helpful and hands down amazing experience over all. Best dealership in my opinion. experience over all. Best dealership in my opinion. More

by CORNBREADSLIPPERS Verified Customer Verified Customer

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I had a very pleasant experience everyone was so kind and not once did I feel pressured Highly Recommend not once did I feel pressured Highly Recommend More

by tcbndfb Verified Customer Verified Customer

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Wes was thorough in helping me through the service process. Service was great and delivery was as expected. They completed the job earlier than expected. process. Service was great and delivery was as expected. They completed the job earlier than expected. More

by CLOUDBREAKMODS Verified Customer Verified Customer

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