Central Auto Group Service Center | Page 3
Service Center
Central Auto Group
98 Lathrop Road
Plainfield, CT 06374
68 Reviews
Write a Review68 Reviews of Central Auto Group Service Center
March 03, 2023
A simple service mistake led to me calling and asking them to correct their mistake, as my car was driving noticeably worse than when I brought it in. I was refused, and was told there was a minimum diag them to correct their mistake, as my car was driving noticeably worse than when I brought it in. I was refused, and was told there was a minimum diagnostic fee. So I went to a different dealer, who told me it took about 5 min to find the problem, and about 5 min to fix it. To top it off, I wasn't charged anything. This was several months ago, and to date, these guys have lost about $4,600 in service on all my vehicles, including 2 Volkswagens and a new (to me) pickup truck. This was AFTER they tried to charge me HUGE for what another service department said was "simply unnecessary" rotor turning to get rid of surface rust on a vehicle that had been sitting for a bit. Double-check and verify EVERYTHING with these people. R.M. More
February 23, 2023
The people there are friendly and the facilities were very clean. They had a great selection of vehicles and really worked with me to make me happy. Working with Rick was a great experience. He was both very clean. They had a great selection of vehicles and really worked with me to make me happy. Working with Rick was a great experience. He was both informative and wasn’t pushy in the slightest. I look forward to making my next car purchase for my wife in a year or so with Rick, and my sons when he needs his first car in a few years. Overall, thanks to the experience I had at Central Auto Group, I will recommend any of my friends and loved ones to come there and see Rick for their next car purchase. More
Other Employees Tagged: Rick Mahoney
January 13, 2023
Soraya was awesome. Worked very hard for us to get the best deal. Took the time to go over everything upon delivery of our 2022 F150. Thank you Soraya Worked very hard for us to get the best deal. Took the time to go over everything upon delivery of our 2022 F150. Thank you Soraya More
Other Employees Tagged: Michael Foster, Michael Huling, Soraya Neighbors
January 12, 2023
They were great and got me out of there in time for me to go to my next appointment go to my next appointment More
Other Employees Tagged: Daniel Blanco, Ed Flanagan , Brian Allard, Andrew Claudio, Don Rand, Mark Waterman
January 06, 2023
Both Rick and the service department treated me good ! It was unfortunate that I had to say goodbye to my 2014 hyundai but good that Rick was able to get me in a newer car . I highly recommend them ! It was unfortunate that I had to say goodbye to my 2014 hyundai but good that Rick was able to get me in a newer car . I highly recommend them ! More
Other Employees Tagged: Rick Mahoney, Ed Flanagan
September 22, 2022
Here’s the story. Went in for my complimentary oil change. My husband bought an N line Veloster. While he was picking up his car, I saw the Hyundai Santa Cruz. I fell Went in for my complimentary oil change. My husband bought an N line Veloster. While he was picking up his car, I saw the Hyundai Santa Cruz. I fell instantly in love and test drove it in the spot. An hour later, I had traded in my 2021 Hyundai Elantra for this amazing vehicle. We got the price we wanted, excellent trade in, and signed the papers within the hour. Chris was so so much fun to work with. He truly believes in the Hyundai product and he is a very honest salesperson. I have never felt comfortable with sales people until Chris. This is our 4th Hyundai purchase from Central Hyundai in a little over a year. We love the warranty, but mostly we love all of the wonderful people at this dealership. Brian and Ed in service make service enjoyable. Tyler negotiated with us to get us at the price point we were comfortable with. Peter in finance knows what we want and works well with us. Just an overall top notch sales person, service and management. You won’t go wrong with Chris and Central Hyundai. We are customers for life. Thanks again! More
Other Employees Tagged: Christopher Antone, Tyler Cartwright, Kristi Gates, Peter Sarro
July 24, 2022
My salesman was very knowledgeable, prompt and kind, working hard to make sure I had a great experience. working hard to make sure I had a great experience. More
Other Employees Tagged: Daniel Blanco
June 24, 2022
Dan was helpful in my purchasing a new hyundia. 50% of me purchasing from you was your service department. They have all ways taken care of my request for service. 50% of me purchasing from you was your service department. They have all ways taken care of my request for service. More
Other Employees Tagged: Daniel Blanco, Ed Flanagan , Andrew Claudio, Don Rand, Mark Waterman
May 10, 2022
Rick Mahoney is absolutely amazing and goes above and beyond to help in every way. We have gotten multiple cars from here. Rick does us good. Recommend them to anyone and services too. beyond to help in every way. We have gotten multiple cars from here. Rick does us good. Recommend them to anyone and services too. More
Other Employees Tagged: Rick Mahoney , Tyler Cartwright, Don Rand

