Cesar Arbelae
Cesar Arbelae at Herb Chambers Kia of Burlington

Cesar Arbelae | Page 24

Service Adviser

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

4.5
269 Reviews
4.5

269 Reviews

Write a Review

269 Reviews of Cesar Arbelae

July 03, 2020

Dealership Rating
Employee Rating

Like Family I am always treated professionally with updates as needed. My family has bought 5 autos from this dealer over the years and have had all the service More

by Kia Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson

June 17, 2020

Dealership Rating
Employee Rating

I am always very happy with Herb Chambers Kia of Burlington and choose to do my business here over a closer location for many reasons More

by jettagli958
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson , Diego Barreto, John Francis, Stuart Sterling

May 09, 2020

Dealership Rating
Employee Rating

Great customer service ! Jennifer made me aware of a coupon available for service I was having. . I also had an AC problem addressed and fixed at no cost to me. Customer service is a big deal to me and More

by kellycassano
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson , Diego Barreto

April 26, 2020

Dealership Rating
Employee Rating

Great customer service they very helpful and courtesy... I definitely recommend Kia of Burlington, because they are honest in what is needed for your vehicle. More

by Myl125
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson , Diego Barreto, Jeff - The Tech person who take care of my vehicle

April 26, 2020

Dealership Rating
Employee Rating

The staff at Herb Chamber’s Kia of Burlington are very polite and professional. I’ve been doing business with them for over 20 years and shall continue to do so. More

by Mark
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson , Diego Barreto

March 14, 2020

Dealership Rating
Employee Rating

Everything was done to my satisfaction. The service department never disappoints. They know what they are doing, and they are most cordial. They did everything I asked. I know that I will More

by rebjeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Cathy who checked me out and accepted my payment - most friendly.

March 08, 2020

Dealership Rating
Employee Rating

I love bringing my car for service at Kia Burlington the staff always goes above and beyond to make Things as easy as possible for me they go out of their way to make me feel special they are the best! More

by Coltdev
Recommend Dealer
Yes

February 07, 2020

Dealership Rating
Employee Rating

Never again. Bought a new Optima hybrid, one of the reasons was a 10yr 100,000 mile warranty. after 7 yrs. and 75,000 miles the engine seized up. (with no warning) More

by nick793
Customer Service
Price
Recommend Dealer
No

Other Employees Tagged: Diego Barreto

Feb 10, 2020

Herb Chambers Kia of Burlington responded

We apologize that you are unhappy with your experience with us. We did reach out to you a few times while your vehicle was in our service department to get your engine approved, and advised you to start a case with KIA Consumer Affairs to see if they would help get the work covered. Unfortunately, because you could not provide any service history for this vehicle KIA denied the request. We even reached out to one of our collision centers to see if they could help with this situation. If there is anything further we can assist with, please do not hesitate to reach out.

November 27, 2019

Dealership Rating
Employee Rating

I had a great first time experience in the Service Department. The staff was very courteous and helpful with all the questions I had asked about my Stinger vehicle. I am willing to travel the distance More

by Judy
Recommend Dealer
Yes

October 09, 2019

Dealership Rating
Employee Rating

scheduled maintenance always happy with results at kia of Burlington. pleasant staff and quality work .minimum waiting time very satisfied with the whole experience would More

by silverstreak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto

Oct 09, 2019

Herb Chambers Kia of Burlington responded

Thank you for your kind words and compliments to the team! Best, Senee O'Connell, General Manager

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