Jennifer Nelson
Jennifer Nelson at Herb Chambers Kia of Burlington

Jennifer Nelson

Service Adviser

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

4.8
139 Reviews
4.8

139 Reviews

Write a Review

139 Reviews of Jennifer Nelson

April 02, 2024

Dealership Rating
Employee Rating

I have been buying Kia's for about 15 years from Herb Chambers in Burlington, where I was treated in a professional manner, and everyone was pleasant and courteous. More

by Peter C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

Herb Chambers Kia of Burlington responded

Hi Peter C! We're so glad to know that you had such a positive experience with us at Herb Chambers Kia of Burlington over the years. Thanks for your loyalty and kind words!

March 18, 2024

Dealership Rating
Employee Rating

This was the easiest experience I have had at any dealership! My appointment was in time and the technician showed me everything under the car that they inspected and made sure I was comfortable with More

by Susan.baccari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Herb Chambers Kia of Burlington responded

Susan, we're delighted to know that your experience at Herb Chambers Kia of Burlington was smooth and informative. We strive for such service! Thanks for the five-star review!

February 24, 2024

Dealership Rating
Employee Rating

Very pleased with Kia of Burlington’s service . Mechanic is very thorough. As always great service ! More

by Ethel.keating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Cesar Arbelae

Feb 26, 2024

Herb Chambers Kia of Burlington responded

Ethel, Thank you for your kind words and five-star rating! Our team looks forward to serving you again in the future! - Herb Chambers Kia of Burlington

February 22, 2024

Dealership Rating
Employee Rating

I love this dealership. We bought our car in 2018 and come here for all maintenance. Waiting rooms are comfy enough. They offer coffee and water. Bathroom is always clean. More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Cesar Arbelae

Feb 22, 2024

Herb Chambers Kia of Burlington responded

Dawn, we appreciate your loyalty to Herb Chambers Kia of Burlington and are glad you enjoy our amenities. Your feedback is valuable as it helps us improve our service! Thank you!

January 20, 2024

Dealership Rating
Employee Rating

Herb Chambers KIA of Burlington is the ONLY place I go to have my 2022 Sportage servived! They are friendly, informative, caring and above all TRUSTWORTHY! The Sales Department is awesome as well! No hidden More

by GerardDeViller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Cesar Arbelae

Jan 22, 2024

Herb Chambers Kia of Burlington responded

Gerard, we're delighted to know that you've had such positive experiences with our team at Herb Chambers Kia of Burlington. We truly appreciate your loyalty and trust in us over the years! We look forward to earning your business for years to come!

December 23, 2023

Dealership Rating
Employee Rating

Very nice dealer, quick service, even washed and vacuumed my car. Service department was very pleasant and helpful. More

by job378
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2023

Herb Chambers Kia of Burlington responded

We're glad to know you had a positive experience with our service department at Herb Chambers Kia of Burlington. We always aim for quick and thorough service, including that extra touch of cleaning your car! Safe travels!

December 20, 2023

Dealership Rating
Employee Rating

Great and speedy service. Staff was extremely helpful in resolving my issue. I will now only go to Herb Chambers Kia. More

by Sarabelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Cesar Arbelae

Dec 21, 2023

Herb Chambers Kia of Burlington responded

Hey Sarabelle! We're glad to know our team at Herb Chambers Kia of Burlington was able to provide you with speedy and helpful service. Thanks for choosing us as your go-to place!

December 17, 2023

Dealership Rating
Employee Rating

I have been welcomed and friendly served when waiting in a warm and nice customers room. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Cesar Arbelae

Dec 18, 2023

Herb Chambers Kia of Burlington responded

Hey Bob, thank you for the 5-star rating! We're delighted you felt welcomed and received friendly service in our warm and nice customer room. We look forward to serving you again!- The Herb Chambers Kia of Burlington Team

November 26, 2023

Dealership Rating
Employee Rating

The team was very helpful during my visit . The service was prompt and they even advised me on what repairs I will need soon. Good service. More

by okechmikh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Cesar Arbelae

Nov 28, 2023

Herb Chambers Kia of Burlington responded

We appreciate your positive feedback! It's great to know our team at Herb Chambers Kia of Burlington was able to assist you promptly and provide useful advice. We're here for any future service needs you may have. Safe travels!

November 11, 2023

Dealership Rating
Employee Rating

Everybody was very polite and professional, and I did not have to wait long to have my car serviced and I did not have an appointment More

by John t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Cesar Arbelae

Nov 13, 2023

Herb Chambers Kia of Burlington responded

John, we're glad to know you had a positive experience at Herb Chambers Kia of Burlington. Our team always aims for efficiency and professionalism in our service. Thanks for your review!

1
...

Dealership Inventory (112 Vehicles)

used 2015 Audi Q5 car, priced at $14,998
2015 Audi Q5
used
Moonlight Blue exterior
Automatic
quattro
used 2021 Kia Forte car, priced at $15,898
2021 Kia Forte
used
Currant Red exterior
continuously variable automatic
Front-wheel Drive
used 2021 Kia K5 car, priced at $23,998
2021 Kia K5
used
Ebony Black exterior
8 speed automatic
Front-wheel Drive
new 2024 Kia Niro car, priced at $31,710
2024 Kia Niro
new
Runway Red exterior
Automatic
Front-Wheel Drive
new 2024 Kia Niro car, priced at $31,165
2024 Kia Niro
new
Silver exterior
Automatic
Front-Wheel Drive
new 2024 Kia Seltos car, priced at $26,015
2024 Kia Seltos
new
Neptune Blue exterior
CVT
All-Wheel Drive