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Herb Chambers Kia of Burlington

4.5

182 Lifetime Reviews

93 Cambridge St, Burlington, Massachusetts 01803
Call (781) 202-3456

Top Reviewed Employees

John  Francis, Sales & Leasing Consultant , Herb Chambers Kia of Burlington

John Francis

Sales & Leasing Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Julian Aguirre, Sales Manager, Herb Chambers Kia of Burlington

Julian Aguirre

Sales Manager
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tom  O’Donnell	, Sales & Leasing Consultant , Herb Chambers Kia of Burlington

Tom O’Donnell

Sales & Leasing Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Jennifer Nelson, Service Adviser, Herb Chambers Kia of Burlington

Jennifer Nelson

Service Adviser
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

May 20, 2018

"Tom O'Donnell was super easy to work with"

- Victorious

My fiancée knew she wanted to buy a new Kia Forte EX sedan, along with some specifics about it. I researched dealerships and am so glad I settled on this one. And I'm so glad we ended up working with Tom O'Donnell. We went in on Mother's Day with no appointment and Tom was promptly assigned to help us. Tom was quite mellow so initially we weren't sure what to expect. But as we interacted with him more during that visit and signed the paperwork to place a deposit on the car she wanted, we became much more comfortable. We came to realize during that visit and our subsequent phone calls and appointments that Tom is consistently patient, very knowledgeable about the vehicles and the process, focused on getting us what we wanted when we wanted it, with no pressure or sleazy tactics. Tom moved diligently on his end to get everything done for us behind the scenes quickly but never rushed us and his communication could not have been better. They offered us such a big discount off retail price up front that we spent very little energy on negotiation. Tom came across as so honest and straightforward—as well as a pleasure to work with—that we were not inclined to waste time or energy working with other dealerships. We completed the purchase process and she drove happily away in her new car by the next weekend. It was one of the few car buying experiences in my lifetime where the salesperson was a delight and made the whole process pleasant, easy, understandable, and satisfying.

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Employees Worked With

Tom O’Donnell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Julian Aguirre
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

November 21, 2017

"Worth the visit"

- Richard A

Bought a used Chrysler 300C approx. 3 weeks ago from John Francis. Smooth & easy transaction. Even though it wasn't a Kia, John was knowledgeable about the car & took time to answer all questions. It was me who rushed him on the deal. Even better, he delivered the car a couple of days later in New Hampshire at the town clerks office. Great service!

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Employees Worked With

John Francis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

November 20, 2017

"Amazing experience"

- Carol W

Tom O'Donnell came highly recommended as a salesperson. After my husband and I bought our new Kia from him, we are recommending Tom as well! He's patient, a great listener and made us feel important. We love our new car and will be seeing Tom for our next one!

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Employees Worked With

Tom O’Donnell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Television
  • Vending Machines