Cesar Lopez | Page 6

Great service. Understood my concerns and addressed them. Cesar is great at understanding understanding the customers concerns and will go the extra mile to address Understood my concerns and addressed them. Cesar is great at understanding understanding the customers concerns and will go the extra mile to address them. More

by SAHILBHIMANI21 Verified Customer Verified Customer

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He was amazing and helpful Everything went very smooth. Service was done in less than 5 hours Service was done in less than 5 hours More

by COURTNEYLKELLY21 Verified Customer Verified Customer

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Friendly staff, good communication, courtious, and wonderful services! I received call from the staff for the cost of repair to get my agreement first. wonderful services! I received call from the staff for the cost of repair to get my agreement first. More

by DUCHUE Verified Customer Verified Customer

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The service at the front of house was very good. It was my first time there and I was patiently guided through the check-in process for service. On area for improvement is that Genesis could do a be It was my first time there and I was patiently guided through the check-in process for service. On area for improvement is that Genesis could do a better job training their techs on their electric vehicles. The gentleman who checked in my vehicle was unable to use the key card and needed the physical keys instead. They should train techs on using such key functionality they build into their vehicles. More

by aalotia Verified Customer Verified Customer

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Very good service. Mr Lopez is very polite and professional. All is fine for repairs Mr Lopez is very polite and professional. All is fine for repairs More

by tony-mary Verified Customer Verified Customer

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Laura always is knowledgeable about any issues and quick to find solutions. I feel like she gives me sound advice for any service. to find solutions. I feel like she gives me sound advice for any service. More

by DUTRA Verified Customer Verified Customer

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My service took longer than expected, but they kept me informed about the delay. Everyone was helpful. informed about the delay. Everyone was helpful. More

by JDEVINNY Verified Customer Verified Customer

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All the staff were friendly and helpful. Communicated clearly. I had a positive experience with the service department. Communicated clearly. I had a positive experience with the service department. More

by SFSHAEF Verified Customer Verified Customer

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Pleasant, fast, welcoming. Clean facility, helpful staff. Simple in and out I was able to get the car checked in and felt with in a timely fashion. Clean facility, helpful staff. Simple in and out I was able to get the car checked in and felt with in a timely fashion. More

by Gprothman Verified Customer Verified Customer

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5 Very very very veryVery very very veryVery very very veryVery very very very good ?? veryVery very very very good ?? More

by TOBYTHECOOLGUY Verified Customer Verified Customer

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