Cesar Martinez | Page 12

I want to thank you for the experience, excellent customer service and explanation was superb. I felt satisfied and safe walking away knowing I had the best vehicle. Thank you and your team for every customer service and explanation was superb. I felt satisfied and safe walking away knowing I had the best vehicle. Thank you and your team for everything. More

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Cesar Martinez did a wonderful job helping us with the purchase of our new car. I highly recommend Cesar Martinez and Arlington Buick. purchase of our new car. I highly recommend Cesar Martinez and Arlington Buick. More

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Cesar Martinez provided superior customer service to my entire team. We truly appreciate all the extra attention to the details of our purchase and specialty needs. Cesar is attentive, patient, and an exce entire team. We truly appreciate all the extra attention to the details of our purchase and specialty needs. Cesar is attentive, patient, and an excellent listener. I truly appreciate the follow through on every detail from initial steps to completion of the sale. I definitely recommend Cesar for all your vehicle purchases and will reach out for my next purchase. More

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From start to finish my experience was terrific. I immediately got the feeling they cared about my satisfaction with the product and the price. Cesar has been fantastic in making me feel good about I immediately got the feeling they cared about my satisfaction with the product and the price. Cesar has been fantastic in making me feel good about my purchase and his service goes on beyond just the sale. He was patient , understanding, and willing to help in every possible way. More

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I came in to test drive the Buick Encore on April 23rd. Cesar assisted me. I told him what my requirements were. I requested an automatic liftgate. I loved the blue color but did not want a sunroof. I r Cesar assisted me. I told him what my requirements were. I requested an automatic liftgate. I loved the blue color but did not want a sunroof. I returned on April 25th to purchase the car. He showed me the cinnabar color which met my needs and I said I love it. He was very patient, informative, and good with instructions. I purchased the car that day and returned on April 29th to take it home. A satisfactory price was established. More

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It was a pleasure for me to meet Cesar Martinez when I came at the Buick GMC dealership. Cesar went above and beyond to help me find the perfect vehicle for me. He is very professional, respectful, and ca came at the Buick GMC dealership. Cesar went above and beyond to help me find the perfect vehicle for me. He is very professional, respectful, and caring to me during the entire process. it’s not easy to find a great salesman like Cesar. Thank you! More

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Cesar was very friendly, professional, and courteous. Made me feel comfortable and more like I was talking a friend! I would definitely work with him again and refer him to my family. Definitely trustwor Made me feel comfortable and more like I was talking a friend! I would definitely work with him again and refer him to my family. Definitely trustworthy 10/10 experience!! More

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I has a very disappointed experience today at the GMC dealership. I visited to follow up on a pending transaction involving my previous truck. I spoke with salesman Cesar Martinez, simply asking for an u dealership. I visited to follow up on a pending transaction involving my previous truck. I spoke with salesman Cesar Martinez, simply asking for an update,instead of assisting me professionally, Cesar became upset, raised his voice and aggressively told me to leave the premises. This is completely unacceptable behaviour and not how any customer should be treated. Sales staff should be trained in customer service communication. Cesar Martinez reaction feel disrespected and unwelcome. I hope the dealership takes this feedback seriously and provides proper training or disciplinary action. No customer should have to go through this. Customer Matias Ortega More

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Super helpful, made our purchase so easy and simple very friendly. Thank you Cesar Martinez. friendly. Thank you Cesar Martinez. More

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Cesar Martinez was great from start to finish during the process of the purchase of my new Macan. process of the purchase of my new Macan. More

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