Lorena was friendly and she kept me informed of the
service process. I appreciated that my car was washed 😃
service process. I appreciated that my car was washed 😃
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by Roni
Service Price Transparency
Lorena is an outstanding Service Coordinator.
She does a great job getting the process moving and getting your car back in a timely manner.
She does a great job getting the process moving and getting your car back in a timely manner.
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by Jpapst
Service Price Transparency
Jun 09, 2026 -
Audi Rancho Mirage responded
Thank you for your 5-star review! We're delighted to hear that Lorena provided such outstanding service. Clear communication, efficiency, and a seamless service experience are what we strive for at Audi Rancho Mirage. We appreciate your kind words and look forward to assisting you with all your future Audi service needs. Safe driving!
Best service department ever that is all that needs to be
said. Hands down the best.
said. Hands down the best.
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by shoichi
Service Price Transparency
Jun 09, 2026 -
Audi Rancho Mirage responded
Thank you, Shoichi, for the fantastic 5-star review! We're honored by your kind words and thrilled to hear that our service department has earned your trust. Providing exceptional Audi service and customer care is our top priority, and feedback like yours means the world to our team. We appreciate your support and look forward to serving you again at Audi Rancho Mirage.
I always have a great experience with the service
department an Audi Rancho Mirage! Very professional at every level.
department an Audi Rancho Mirage! Very professional at every level.
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by rngstewart
Service Price Transparency
Jun 09, 2026 -
Audi Rancho Mirage responded
Thank you for your 5-star review! We're delighted to hear that you consistently have great experiences with our service department. Providing professional, attentive service at every level is what we strive for at Audi Rancho Mirage. We truly appreciate your continued trust and look forward to assisting you with all your future Audi service needs. Safe driving!
Great service , friendly atmosphere, clean and well
organized. Nice inventory , great customers service friendly sale department
organized. Nice inventory , great customers service friendly sale department
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by Ricardo
Service Price Transparency
Jun 09, 2026 -
Audi Rancho Mirage responded
Thank you, Ricardo, for your kind review! We're pleased to hear you enjoyed the friendly atmosphere, organized facility, and excellent customer service from our sales team. At Audi Rancho Mirage, we strive to provide a premium dealership experience from start to finish. We appreciate your support and look forward to assisting you again in the future. Enjoy the drive!
They kept me informed the car was clean and the repair
was done as promised and at the cost i was quoted.
was done as promised and at the cost i was quoted.
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by cleo8364
Service Price Transparency
Jun 02, 2026 -
Audi Rancho Mirage responded
Thank you for your 5-star review of Audi Rancho Mirage. We're delighted to hear that our team kept you informed throughout the process, delivered your vehicle as promised, and completed the repair at the quoted cost. Providing transparent communication, quality service, and a seamless Audi ownership experience is always our goal. We appreciate your trust and look forward to serving you again in Rancho Mirage!
Always great service and friendly staff.
Always happy to see familiar faces like Chad, Lorena, and now Jason. Jason was very helpful and attentive to my car services.
Always happy to see familiar faces like Chad, Lorena, and now Jason. Jason was very helpful and attentive to my car services.
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by Jaxan
Service Price Transparency
Jun 02, 2026 -
Audi Rancho Mirage responded
Thank you for your 5-star review of Audi Rancho Mirage. We're delighted to hear that you've consistently received great service from our team and that familiar faces like Chad, Lorena, and Jason continue to make your visits enjoyable. We're especially pleased to know Jason was attentive and helpful with your vehicle's service needs. Providing exceptional Audi service and personalized customer care is always our goal, and we look forward to serving you again in Rancho Mirage.
I am always pleased with the service I receive from Audi
Rancho Mirage. Lorena, my service consultant, is a dream to work with and delivers an exceptional customer experience.
Rancho Mirage. Lorena, my service consultant, is a dream to work with and delivers an exceptional customer experience.
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by rsquebec
May 28, 2026 -
Audi Rancho Mirage responded
Thank you for your continued trust in Audi Rancho Mirage. We’re delighted to hear Lorena consistently provides an exceptional customer experience and makes your service visits so enjoyable. We truly appreciate your support and look forward to serving you again in the future.
Lorena in the service department is amazing!
Ask for her next time you bring your Audi in.
Ask for her next time you bring your Audi in.
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by akmiller999
Service Price Transparency
May 26, 2026 -
Audi Rancho Mirage responded
Thank you for your wonderful feedback about Audi Rancho Mirage Service. We’re thrilled to hear Lorena provided such an exceptional experience during your visit. Delivering attentive, professional, and personalized Audi service is always our goal, and we truly appreciate your recommendation and support!
Everything was okay but I wish you had a loaner car for
me. It is difficult to be without a car.
me. It is difficult to be without a car.
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by Joan.hobin
Service Price Transparency
May 26, 2026 -
Audi Rancho Mirage responded
Thank you for your feedback about Audi Rancho Mirage Service. We’re pleased to hear everything went well during your visit, though we understand how inconvenient it can be to be without a vehicle while your Audi is being serviced. We appreciate your comments regarding loaner availability and will share your feedback with our team as we continue working to improve the overall customer experience.
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