Lorena Martinez

Lorena was very helpful throughout the process I was offered a package of 4 services for my 2025 Audi Q3 and it resulted in significant savings offered a package of 4 services for my 2025 Audi Q3 and it resulted in significant savings More

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I recently had my Audi S5 serviced at Audi Rancho Mirage, and the experience was outstanding from start to finish. A special thank you to Chad Ingram and Lorena Martinez, who provided exceptional customer and the experience was outstanding from start to finish. A special thank you to Chad Ingram and Lorena Martinez, who provided exceptional customer service throughout the entire process. They were professional, knowledgeable, attentive, and kept me informed every step of the way. His attention to detail and genuine commitment to making sure everything was handled correctly made the experience completely stress-free. It is refreshing to work with someone who truly takes pride in providing excellent customer care. The service was completed as promised, communication was excellent, and I left confident that my car had been well taken care of. Thank you, Chad, Lorena and the entire team at Audi Rancho Mirage. I would not hesitate to recommend both the dealership and Chad to anyone looking for first-class service. More

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Staff is friendly and knowledgeable. They know me and my car and take the time to listen. They know me and my car and take the time to listen. More

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Excellent and prompt service! The service staff was great and the service provided on my vehicle went above my expectations! I will definitely be using them again for any maintena The service staff was great and the service provided on my vehicle went above my expectations! I will definitely be using them again for any maintenance or service issues on my Audi. More

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Great service. They found an AC problem that was important to me especially when it’s 107 degrees out! Staff is friendly They found an AC problem that was important to me especially when it’s 107 degrees out! Staff is friendly More

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I’ve been a loyal customer of Audi Rancho Mirage for years. Lorena is an outstanding service advisor who is always professional, knowledgeable, and keeps me informed every step of the way. Jeremy, the s years. Lorena is an outstanding service advisor who is always professional, knowledgeable, and keeps me informed every step of the way. Jeremy, the sales manager, has also been fantastic to work with over the years and truly values long-term customer relationships. The entire team makes every visit easy and stress-free. Their commitment to excellent customer service is why I continue to come back and confidently recommend Audi Rancho Mirage to family and friends. More

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Everyone I came in contact with was very friendly and helpful. From Jackie in service to Drew in sales and Andy in finance….all lead by Jeremiah! Not my first time working with Jeremiah. You’re my go to helpful. From Jackie in service to Drew in sales and Andy in finance….all lead by Jeremiah! Not my first time working with Jeremiah. You’re my go to dealer. Went in for service and out with a new car! More

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This was the the fifth car I’ve purchased from Audi RM since 2017. I’ve gotten good deals. As a repeat customer, I’ve received respect from the sales and service staff. since 2017. I’ve gotten good deals. As a repeat customer, I’ve received respect from the sales and service staff. More

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Great service and staff made experience effortless. They really do a great job at Audi of Rancho Mirage They really do a great job at Audi of Rancho Mirage More

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I purchased this Q3 new from this Dealership. .!Always received excellent service with professionalism /respect. .!Always received excellent service with professionalism /respect. More

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