Chad Kozumplik | Page 5

Maria Kovach My experience at Suburban Chrysler was very good. I was treated with respect and everything that was promised was honored in the lease of my new vehi My experience at Suburban Chrysler was very good. I was treated with respect and everything that was promised was honored in the lease of my new vehicle. I would highly recommend Maria as your sales person on the next purchase or lease of your new vehicle. More

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Professional and polite I had a great experience working with Chad. I would recommend him to anyone shopping for a new or used vehicle. He is very knowledgeable and made the I had a great experience working with Chad. I would recommend him to anyone shopping for a new or used vehicle. He is very knowledgeable and made the whole process very easy. I wouldn't consider going to anyone else, but him! Great job, Chad! You've got a loyal customer out of me. More

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Excellent customer service Helpful, pleasant experience from the beginning to the end. I would highly recommend seeing my sales guy Chad to family and friends. He works hard to Helpful, pleasant experience from the beginning to the end. I would highly recommend seeing my sales guy Chad to family and friends. He works hard to make his customers happy! More

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Happy with my new lease I came in to trade in my old T&C lease for the caravan. I did not end up getting a caravan because it turned out the lease will be more money then th I came in to trade in my old T&C lease for the caravan. I did not end up getting a caravan because it turned out the lease will be more money then the current lease. Time wise it did take longer then I have hoped but I saw him doing his job. He offered me something to drink, gave me other options and did not play games with the prices. I am now a proud owner of a Dodge Journey for the next two years. Thank you Chad and everyone else at the dealership. Sabina More

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Absolutely thrilled I couldn't be more happy with the purchase of my new jeep compass. I called and was pointed right away to a wonderful ans helpful sales representativ I couldn't be more happy with the purchase of my new jeep compass. I called and was pointed right away to a wonderful ans helpful sales representative who explained everything to me in a nice manner. Chad was patient while working with me and for that I would most definitely recommend suburban of Troy to anyone looking for a new vechie. I myself would most definitely will be a repeat client. More

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Horrible experience....DON'T buy a car from this dealer! Made an appointment to have my minivan appraised as a opportunity to turn in my existing lease vehicle early to take advantage of lease deals on a new Made an appointment to have my minivan appraised as a opportunity to turn in my existing lease vehicle early to take advantage of lease deals on a new Minivan. Even though making an appointment, had to wait over an hour to meet with my sales representative (he could have called me to tell me to come later as they were running behind). After meeting with him and having the car appraised, the new lease price came back at $450/mo (including all the lease turn in fees), which was significantly more than my existing payment, so I decided not to move forward with the new lease car and went home. Chad called me a few days later to tell me the good news that they were able to get more money on my appraisal for my existing van, which brought down the payment to $405 (including all the lease turn in fees), which was comparable to what I was currently paying (and now for a car with even a few more options). I decided to move forward with the purchase. I made an appointment to pick up the car, and once again I had to wait for over an hour and 30 minutes to take delivery because they were backed up (again, no call to let me know not to come as they were behind). A month later, I get a bill from US bank saying that I owe $250 for excess wear and tear. I called the dealer, left a message with Chad, who never called me back, so I talked with Tom. He said that I was responsible for the wear and tear charges from US Bank, even though they did an "appraisal" of the car. This is NOT was conveyed to me when I met with Chad....but they really didn't care.. I should have went back to the dealer that I purchased my original van from..they were much more trustworthy and respectful of my time. DO NOT BUY A CAR FROM THIS DEALER!! More

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Super easy. I was assigned Chad Kozumplik as my dealer rep on a VERY busy day. He gave me 100% attention. My instinct was that I could trust him. I was turning i I was assigned Chad Kozumplik as my dealer rep on a VERY busy day. He gave me 100% attention. My instinct was that I could trust him. I was turning in a lease for a new lease. He was very professional and did all of the leg work. I've never had a bad experience at this dealership. More

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Leased Jeep Patriot - Great Experience! I was looking for a new vehicle and found the Jeep Patriot gave me the mid-size car feel, with the room and height that I like in an SUV. We went to I was looking for a new vehicle and found the Jeep Patriot gave me the mid-size car feel, with the room and height that I like in an SUV. We went to Suburban Chrysler Dodge Jeep Ram of Troy on a Saturday morning and met with Chad. he was very knowledgeable and professional. He took us for a test drive and arranged all of the paperwork and finance while we were there. It was a quick and painless experience and we will be returning there our next Jeep! More

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Stole one from Ford My husband was totally against purchasing a Dodge Ram. Chad Kozumplik went above and beyond. Answered all the questions my husband and I had. We dr My husband was totally against purchasing a Dodge Ram. Chad Kozumplik went above and beyond. Answered all the questions my husband and I had. We drove off the lot on Saturday with our very first Dodge Ram 1500. Chad did an awesome job to persuade my husband away from Ford and to go with a Dodge. Great job !! More

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Great 2016 Jeep Cherokee purchase! Bought a 2016 Jeep Cherokee from Chad Kozumplik at Suburban Jeep of Troy. It was a great experience and I would recommend Chad to anyone interested i Bought a 2016 Jeep Cherokee from Chad Kozumplik at Suburban Jeep of Troy. It was a great experience and I would recommend Chad to anyone interested in a new vehicle. He was very knowledgeable about the vehicle features and made sure we understood everything before we left. Can't recommend the dealer (and Chad) enough, and will be sure to return for my next vehicle. More

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