Chad Millhollin | Page 33

Very knowledgeable. Customer service was what I expected. Have bought other vehicles from DM Toyota and have always been pleased by the way I was treated each time. Customer service was what I expected. Have bought other vehicles from DM Toyota and have always been pleased by the way I was treated each time. More

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Third Time Buyer from Toyota of Des Moines. Ed was very helpful and has made very sure we are satisfied with our purchase. I had trouble with the FOB, and Ed went above and beyond to make things Ed was very helpful and has made very sure we are satisfied with our purchase. I had trouble with the FOB, and Ed went above and beyond to make things right for me. More

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Incredible Low Pressure Experience! I can’t say enough about our buying experience at this dealership! Steve was incredible to work with. My wife reached out to him online to check on th I can’t say enough about our buying experience at this dealership! Steve was incredible to work with. My wife reached out to him online to check on the availability of a used car. He set up a time for a test drive and warmed the car up ahead of time for us due to the extreme cold. He was very friendly, full of information, and not at all pushy. Chad in finance took care of setting up and explaining all our options for financing the vehicle. He was extremely helpful in explaining everything to us along with making sure we received the best interest rate possible. We know we got a great deal and are extremely happy with our purchase and experience. There’s no doubt we would work with Steve, Chad, and Toyota DM again!! More

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Fast, Easy, Friendly service, Great value!! 5 stars for Kurt for sure. Chad, the Financial rep was great, too! A legendary multitasker. The sales manager gave me a great deal for my trade in, as 5 stars for Kurt for sure. Chad, the Financial rep was great, too! A legendary multitasker. The sales manager gave me a great deal for my trade in, as well. Overall, I know I'm not the easiest sale as I am a salesperson myself, so I think the dealership and everyone who helped me get into my new car did a fantastic job. Great sales people, too!! I do want to thank the sales manager as well for the deal I got, I don't remember his name, but he was in the front office, maybe 50's or early 60's, glasses. Thank you so much! More

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Wonderful service I was referred by my mother, sister, and husband. I do not regret my choice. Everyone I worked with was wonderful. They had me in and out very quick. I was referred by my mother, sister, and husband. I do not regret my choice. Everyone I worked with was wonderful. They had me in and out very quick. I loved being able to take steps online to quickly get through the leasing/buying process. Everyone at Toyota was welcoming and very friendly compared to other dealership that I had previously been to. More

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Positive Experience buying my used Corolla I worked with Steve Henigan to buy a used Toyota and I was very pleased with the experience. I knew what I wanted and Steve helped me find it. I woul I worked with Steve Henigan to buy a used Toyota and I was very pleased with the experience. I knew what I wanted and Steve helped me find it. I would recommend Steve to anyone that is looking to buy a car. More

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Camry 2017 New People are amazing and super quick. Good deals available. I would strongly recommend this place to anyone who wishes to buy a car. Thank you. People are amazing and super quick. Good deals available. I would strongly recommend this place to anyone who wishes to buy a car. Thank you. More

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2017 Toyota Tacoma Great service by a great team of people all around. Our 2nd purchase from them and they have been awesome both times. Toyota of Des Moines will be o Great service by a great team of people all around. Our 2nd purchase from them and they have been awesome both times. Toyota of Des Moines will be our first stop when we are ready for another vehicle. More

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They employ common scam tactics! BEWARE! Purchased a Sequoia in July 2017 and this was hands down the absolute worst vehicle buying experience we've ever had. The salesman and finance mgr mes Purchased a Sequoia in July 2017 and this was hands down the absolute worst vehicle buying experience we've ever had. The salesman and finance mgr messed up on our paperwork (in their favor), BOTH admitted to it, and then they refused to answer our questions regarding the issue. We've contacted JP Phillips, the GM via email and phone calls. He ignores our emails and the receptionists tell us "he's in a meeting" every single time we call. Horrible communication, scammy tactics, and appalling customer service. So much for service after the sale... Drive to Ames if you're buying a Toyota. Avoid this place at all costs. More

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Be Careful! Please be very careful when purchasing a vehicle from this dealership and financing with them. I discovered after my recent purchase that they were r Please be very careful when purchasing a vehicle from this dealership and financing with them. I discovered after my recent purchase that they were running my credit every time I looked at a vehicle because they had my information on file from a prior purchase. I did not give them permission to do so and I feel they violated the Fair Credit Reporting Act. Chad in the credit department also failed to include my wife on any of the "applications" which is an issue because all our debts are held jointly. Thanks to his mistake I was able to discover what the dealership was doing with my information without my permission. He was running an individual credit application with the same companies over and over again. Aside from my credit being hurt, the worst part is I have left messages for the GM, JP Phillips, but do not get any return phone calls. More

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