Chad Milow
Chad Milow at BMW of Tulsa

Chad Milow

General Manager

BMW of Tulsa

9702 S Memorial Dr
Tulsa, OK 74133

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4.6
34 Reviews
4.6

34 Reviews

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34 Reviews of Chad Milow

November 06, 2026

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Friendly, efficient and a pleasure to work with. Got my car done early and my advisor was excellent. More

by DHaviland
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Vera

Nov 09, 2026

BMW of Tulsa responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2026

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I was really pleased with the help, cost and timing of the services to my car from the technicians,to the parts department and Clayton! I most definitely will return for more work needed. Thank you! More

by Marshall
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Clayton

Oct 22, 2026

BMW of Tulsa responded

Hi Marshall, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Tulsa. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 19, 2026

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Words can’t express how frustrated I am with BMW of Tulsa and the service department. Purchasing from BMW of Tulsa was a great experience, but it is one frustrating experience after another with the service More

by Perryjm
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Miguel and Clayton

Oct 20, 2026

BMW of Tulsa responded

Thank you for taking the time to share your feedback. I am very disappointed to hear about your continued frustration with our service department, especially knowing that your purchasing experience with BMW of Tulsa was a positive one. There is no excuse for poor communication, a lack of coordination between our team members, or making you feel that your concerns are not being addressed. You should expect the same level of professionalism, communication, and customer care from our service department that you received during your purchase. What concerns me most is that you describe this as a recurring problem rather than an isolated incident. That tells me we have failed to meet your expectations on multiple occasions, and that is unacceptable. I take your feedback seriously and would appreciate the opportunity to personally discuss your most recent experience, understand exactly where we fell short, and determine what we can do to restore your confidence in BMW of Tulsa. We value your business and certainly do not want our service department to be the reason you consider selling your X7. I hope you will allow us the opportunity to make things right and earn back your trust. Chad Milow General Manager BMW of Tulsa 918-663-4444 cmilow@Group1Auto.com

October 15, 2026

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They listened to my needs and wants and showed me cars within those limits. There was no pressure tactics used More

by ltcolrn
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mario

Oct 16, 2026

BMW of Tulsa responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2026

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Been to alot of BMW dealers. This one is my best! From trade match to final prcing and financing, we felt treated with respect and human not a transaction. More

by PT Design
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Recommend Dealer
Yes

Other Employees Tagged: Chris

Oct 04, 2026

BMW of Tulsa responded

Hi, thank you so much for your positive comments about BMW of Tulsa! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2026

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Everyone I encountered was very professional and accommodating. The service representative was very knowledgeable about the mechanics of my vehicle. Great communication throughout the process. There More

by lorifranklin20
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Service representative, shuttle driver

Oct 04, 2026

BMW of Tulsa responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

October 02, 2026

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We just dropped in to look and drove out in a brand new X5. Great experience and buying on the last day of the month always a good idea. Also BMW Financial gave us an awesome loan rate too good to pass up. More

by bbutcher922
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Recommend Dealer
Yes

Other Employees Tagged: CHRIS our salesman and the Finance manager very nice

Oct 04, 2026

BMW of Tulsa responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2026

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I have purchased numerous vehicles over the years and there have been very few dealerships that have truly impressed me. I contacted this dealership to inquire about an online listing and was immediately More

by Indianchieftain17
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marcus Palmer, Eric Adjip

Oct 02, 2026

BMW of Tulsa responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2026

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Took my car to get tire pressures checked and adjusted. The service was performed in a timely manner. More

by isabel2348
Service Price Transparency
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Recommend Dealer
Yes

September 14, 2026

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Great experience buying our BMW! We’ll definitely return when it’s time to buy one for our son. More

by James and Michelle Guerrero
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Dugger, Todd Montgomery

Sep 18, 2026

BMW of Tulsa responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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