Chad Milow

BMW of Tulsa responded

Hi Joseph, Thank you for your feedback. I’m very sorry to hear about your experience and that we fell short of your expectations—that’s not the standard we hold ourselves to at BMW of Tulsa. I’m especially concerned to hear that you left a voicemail and did not receive a response. That is not acceptable, and I take full responsibility for the breakdown in communication. We should have followed up promptly and professionally. I would appreciate the opportunity to speak with you directly so I can better understand what happened and work toward a resolution. Your experience matters, and we want to make this right. Please feel free to contact me directly at your convenience. Chad Milow General Manager 918-388-0601 cmilow@group1auto.com.com

BMW of Tulsa responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

BMW of Tulsa responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Tulsa. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

BMW of Tulsa responded

Hi, we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

BMW of Tulsa responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!