Chad Milow
Chad Milow at BMW of Tulsa

Chad Milow

General Manager

BMW of Tulsa

9702 S Memorial Dr
Tulsa, OK 74133

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4.6
12 Reviews
4.6

12 Reviews

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12 Reviews of Chad Milow

June 05, 2026

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Employee Rating

Bailee Durant always provides excellent service. I work exclusively with him because he is responsive, knowledgeable and respectful. He is the best! More

by Eyap505
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bailee Durant

June 02, 2026

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Customer service was excellent! Clayton was amazing! Keep up the good work. I will definitely recommend you guys. Thank you! More

by Bigdaddysmix
Service Price Transparency
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Recommend Dealer
Yes
Jun 03, 2026

BMW of Tulsa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tulsa! If you're ever in need of more help, please let us know!

May 26, 2026

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Excellent service had an early morning appt. Dropped car at 7:30 and received a video message that the service was complete and a full video of the inspection done on my car and received a notic More

by Vze25cza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2026

BMW of Tulsa responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 26, 2026

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The process was extremely efficient and uncomplicated. Special recognition should go to Eric, who helped me select my vehicle and explain all of the features and benefits. And he has remained a resource e More

by MontyLair
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 28, 2026

BMW of Tulsa responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tulsa. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2026

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Employee Rating

The whole process of purchasing a BMW IX 60 was very straightforward. I had done my research and knew exactly what I wanted. So working with Chris D. Was easy for both of us. I give Chris D. A big sco More

by Jwhoffa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris D. Sales representative

May 14, 2026

BMW of Tulsa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tulsa! Feel free to reach out to us if you need anything. Have a wonderful day.

April 24, 2026

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Employee Rating

Very disappointed in the work they did, the lack of service is far as returning calls and being on time and having a car done when they say it’s gonna be done, what was a two day job ended up on being More

by Dan Wiley
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Apr 27, 2026

BMW of Tulsa responded

Dan, thank you for taking the time to share your feedback. We sincerely apologize for the delays, lack of communication, and frustration you experienced during your recent service visit. This is not the level of care or professionalism we aim to provide. We understand how disappointing it is when expectations are not met, especially when repairs take longer than promised and updates are not provided consistently. Your concerns regarding responsiveness, timeliness, and the overall experience have been taken seriously and will be reviewed with our service team. We appreciate you bringing this to our attention and would welcome the opportunity to speak with you directly to better understand what happened and see if there is a way to make things right. Please reach out to me at your convenience. Thank you for your honest feedback.     Chad Milow General Manager 918-388-0601  cmilow@group1auto.com.com

April 18, 2026

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Great service, and even gave me a discount I wasn’t expecting! Thank you Tulsa BMW! More

by Tammy Q
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Miguel

Apr 19, 2026

BMW of Tulsa responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2026

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Employee Rating

Unorganized, unprepared, terrible customer service. Called the general manager and left a voicemail. No reply More

by joseph.a.ghazal
Recommend Dealer
No
Apr 11, 2026

BMW of Tulsa responded

Hi Joseph, Thank you for your feedback. I’m very sorry to hear about your experience and that we fell short of your expectations—that’s not the standard we hold ourselves to at BMW of Tulsa. I’m especially concerned to hear that you left a voicemail and did not receive a response. That is not acceptable, and I take full responsibility for the breakdown in communication. We should have followed up promptly and professionally. I would appreciate the opportunity to speak with you directly so I can better understand what happened and work toward a resolution. Your experience matters, and we want to make this right. Please feel free to contact me directly at your convenience. Chad Milow General Manager 918-388-0601 cmilow@group1auto.com.com

March 28, 2026

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Employee Rating

Reasonably priced and do an excellent job, washed my car when service was done and took care of all my questions More

by JohnPage
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bailee

Mar 30, 2026

BMW of Tulsa responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2026

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Employee Rating

Bailee was very attentive and made the process easy. Just moved to Tulsa and my first time at this dealer. Very satisfied with service and customer service. More

by amelia.jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bailee Service Advisor

Mar 30, 2026

BMW of Tulsa responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Tulsa. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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