Chad Milow
Chad Milow at BMW of Tulsa

Chad Milow | Page 2

General Manager

BMW of Tulsa

9702 S Memorial Dr
Tulsa, OK 74133

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4.6
34 Reviews
4.6

34 Reviews

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34 Reviews of Chad Milow

September 11, 2026

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Employee Rating

The took care of some missing fasteners immediately . Excelllent customer service on very short notice More

by Allenlitchfield58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2026

BMW of Tulsa responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2026

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2.5 hrs oil change. Need 3 tires. Said wash but 4got although man was a gentleman. More

by Sharon cameron
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 08, 2026

BMW of Tulsa responded

Thank you for your feedback, Sharon. We apologize for the 2.5-hour wait for your oil change and for forgetting to wash your vehicle. We appreciate your kind words about our team member and will work on improving our service to ensure a more efficient and customer-centric experience in the future. We hope to see you again soon!

August 29, 2026

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Exceptional service and customer care. Explained the service and options in detail. Great waiting room. More

by chris
Service Price Transparency
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Recommend Dealer
Yes
Aug 31, 2026

BMW of Tulsa responded

Hello Chris, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2026

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I am very satisfied with the service they provided and appreciate their excellent customer service More

by Bernadette.shelley
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Recommend Dealer
Yes

Other Employees Tagged: Brent

Aug 21, 2026

BMW of Tulsa responded

Hi, we strive for 100% satisfaction, and it is great to see that you had such a positive experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

August 14, 2026

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I am so grateful for BMW, This dealership, Brice, The whole staff, and the oil change subscription they offered. Thanks for making it a great and regular thing. I will keep the car and keep coming back. More

by Thomas Bradley
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Recommend Dealer
Yes

Other Employees Tagged: Brice

August 12, 2026

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Associate I worked with, Marco Martinez, was wonderful and was accessible for questions and concerns. Car was easy to purchase and finance as well. Smooth process from start to finish! More

by Laura C
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Marco Martinez

Aug 12, 2026

BMW of Tulsa responded

Hi Laura, we're happy you found our staff to be so supportive during your experience here at BMW of Tulsa. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2026

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Staff was easy to talk to and helpful with any questions I had. The work was completed in a timely manner. More

by Linda J
Service Price Transparency
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Recommend Dealer
Yes
Aug 07, 2026

BMW of Tulsa responded

Hi Linda, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tulsa! Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2026

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Easy to schedule service & I was able to take advantage of the savings of an oil change special. More

by JKatz
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Service Time
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Recommend Dealer
Yes
Aug 02, 2026

BMW of Tulsa responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2026

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The service that the BMW of Tulsa Service Department has given me is the BEST service of my life. Even coming in unannounced with a problem gets taken care of in the best possible way. They have renewed my More

by cap.carney7711
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 01, 2026

BMW of Tulsa responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Tulsa. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 06, 2026

Dealership Rating
Employee Rating

I took my X5 in to have the codes removed on the windshield camera so that I could have the windshield replaced during to a crack. They said the codes were removed, but the windshield replacement c More

by Bjmilleson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 06, 2026

BMW of Tulsa responded

Brent, thank you for taking the time to share your experience. We're very sorry to hear about the frustration you encountered. Having to make an additional trip, incur unexpected costs, and then have difficulty reaching someone on our team is not the level of service we strive to provide. We'd like the opportunity to review what happened with the diagnostic codes and better understand where the communication broke down so we can address your concerns appropriately. Please reach out to me directly at your convenience or send us a private message with your contact information and VIN so we can investigate and work toward a resolution. We appreciate your feedback and hope you'll allow us the opportunity to make this right.     Chad Milow General Manager 918-388-0601

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