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Gary Rome Hyundai

Holyoke, MA

4.7
1,430 Reviews

150 Whiting Farms Road

Holyoke, MA

01040

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1,430 Reviews of Gary Rome Hyundai

September 23, 2026

Third car I’ve bought from here. Always on there best to give you a good deal and take care of you. Quality products for a great price. More

by Ntolisano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Brecher, Paul Bonavita
Sep 23, 2026 -

Gary Rome Hyundai responded

We love seeing familiar faces and it means a lot to us that you've chosen Gary Rome Hyundai for the third time. Enjoy your new ride!

September 18, 2026

Robert was a pleasure to work with! He stayed connected in my initial search for a new car without being high pressure. He has been responsive and very knowledgeable and informative t More

by mjggree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Gourde
Sep 19, 2026 -

Gary Rome Hyundai responded

We’re glad to hear you had a great experience with Robert and our team at Gary Rome Hyundai! Thank you for choosing us and for sharing your feedback. Enjoy your new car!

September 18, 2026

Very customer service oriented. Exceptional waiting area while car being serviced. Cleanliness is top notch. Staff keeps you updated on status of your vehicle. More

by patmackeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Sep 18, 2026 -

Gary Rome Hyundai responded

Thank you for the wonderful feedback! We’re so glad you enjoyed our clean and comfortable waiting area and appreciated the updates from our team throughout your service visit. We look forward to seeing you again!

September 08, 2026

Finding my oil leak seems like a small thing. But even with the difficulty of tge job, the work was done quickly, and under warranty. I also appreciated the list of other things needing work. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Sep 08, 2026 -

Gary Rome Hyundai responded

Jim, thank you for choosing Gary Rome Hyundai and sharing your experience! We're happy that we could solve the issue promptly, and we hope to see you down the road! Safe travels!

September 04, 2026

Brianna Britt at the Gary Rome Hyundai Service Center provides outstanding, empathetic, and efficient service, especially when you are in a pinch.The HighlightsAccommodating and Fast: When I needed an un More

by michellepchef27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Brianna Brit
Sep 04, 2026 -

Gary Rome Hyundai responded

Hi Michelle! We're thrilled to hear Brianna was so helpful during your flat tire situation. Thank you for recommending Brianna and our team at Gary Rome Hyundai! Safe travels!

August 25, 2026

My experience getting a new lease was excellent My sales Associate Paul Maiolo was attentive and worked to get me my best deal. This is the third car I leased from Gary Rome where I feel confident, I will More

by CCAIRDMSW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Maiolo
Aug 25, 2026 -

Gary Rome Hyundai responded

Thank you for your continued loyalty to Gary Rome! We’re thrilled to hear Paul provided an excellent experience and helped you find the right deal. We truly appreciate you choosing us and look forward to assisting you again in the future!

August 24, 2026

The lowest price and best service can be found at G R Hyundai in Holyoke. More

by stevestearley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Brecher, Paul Bonavita
Aug 24, 2026 -

Gary Rome Hyundai responded

Hi Steve! Thank you for leaving us this five-star review and kind words about our sales team at Gary Rome Hyundai! We'll see you next time!

August 17, 2026

Very easy to deal with. Best car buying experience I have had in sooo long. The sales person (Nikki) was easy to deal with even when I changed my mind about the original car More

by Moonmannn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Cisek, Nikki Lussier
Aug 17, 2026 -

Gary Rome Hyundai responded

Thank you for the wonderful review! We're so glad Nikki made your car-buying experience easy and enjoyable.

August 10, 2026

Very friendly . Good customer service Nikki Lussier fantastic sales person. Will continue to use her. Brianna in service has excellent customer service skills. More

by gail.beaudoin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Lussier
Aug 10, 2026 -

Gary Rome Hyundai responded

Thank you for the wonderful review! We’re so glad Nikki and Brianna consistently provide you with friendly, excellent customer service. We truly appreciate your loyalty and look forward to seeing you again!

August 01, 2026

Smooth transaction. Maria was a very responsive, pleasant, caring sales associate. She was very knowledgable and helpful. More

by mkdepace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria LePage
Aug 03, 2026 -

Gary Rome Hyundai responded

Thank you for your kind words! We're thrilled to hear Maria made your experience smooth and enjoyable. We'll be sure to share your compliments with her. Congratulations on your new vehicle, and thank you for choosing Gary Rome Hyundai!

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