Gary Rome Hyundai
Holyoke, MA
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1,430 Reviews of Gary Rome Hyundai
Third car I’ve bought from here. Always on there best to give you a good deal and take care of you. Quality products for a great price. Always on there best to give you a good deal and take care of you. Quality products for a great price. More
Robert was a pleasure to work with! He stayed connected in my initial search for a new car without being high pressure. He has been responsive and very knowledgeable and informative t He stayed connected in my initial search for a new car without being high pressure. He has been responsive and very knowledgeable and informative through the whole process! More
Very customer service oriented. Exceptional waiting area while car being serviced. Cleanliness is top notch. Staff keeps you updated on status of your vehicle. Exceptional waiting area while car being serviced. Cleanliness is top notch. Staff keeps you updated on status of your vehicle. More
Finding my oil leak seems like a small thing. But even with the difficulty of tge job, the work was done quickly, and under warranty. I also appreciated the list of other things needing work. But even with the difficulty of tge job, the work was done quickly, and under warranty. I also appreciated the list of other things needing work. More
Brianna Britt at the Gary Rome Hyundai Service Center provides outstanding, empathetic, and efficient service, especially when you are in a pinch.The HighlightsAccommodating and Fast: When I needed an un provides outstanding, empathetic, and efficient service, especially when you are in a pinch.The HighlightsAccommodating and Fast: When I needed an unexpected flat tire repair on my 2025 Hyundai Tucson during an incredibly busy day, Brianna didn't hesitate to squeeze me into the schedule and got me back on the road as quickly as possible.No-Pressure Guidance: She was completely transparent about my options, offering helpful suggestions in a genuinely supportive way without ever being pushy.Stress-Free Experience: Her calm, professional, and welcoming attitude turned what could have been a highly stressful situation into a seamless, positive experience.SummaryBrianna truly goes above and beyond for her customers when they need it most. If you want an honest, efficient advisor who respects your time, I highly recommend asking for Brianna Britt at Gary Rome Hyundai! More
My experience getting a new lease was excellent My sales Associate Paul Maiolo was attentive and worked to get me my best deal. This is the third car I leased from Gary Rome where I feel confident, I will Associate Paul Maiolo was attentive and worked to get me my best deal. This is the third car I leased from Gary Rome where I feel confident, I will get the best service and the best deal. More
Very easy to deal with. Best car buying experience I have had in sooo long. The sales person (Nikki) was easy to deal with even when I changed my mind about the original car Best car buying experience I have had in sooo long. The sales person (Nikki) was easy to deal with even when I changed my mind about the original car. More
Very friendly . Good customer service Nikki Lussier fantastic sales person. Will continue to use her. Brianna in service has excellent customer service skills. Good customer service Nikki Lussier fantastic sales person. Will continue to use her. Brianna in service has excellent customer service skills. Always look for her as my contact person. More






