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Gary Rome Hyundai

Holyoke, MA

4.5
1,350 Reviews

150 Whiting Farms Road

Holyoke, MA

01040

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1,350 Reviews of Gary Rome Hyundai

November 06, 2025

This was my first service appointment for my 2025 Tucson Hybrid. Brianna was the service advisor. She was very friendly and professional. She answered all my questions and provided an accurate estimate o More

by pegerb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Britt, Paul Bonavita
Nov 07, 2025 -

Gary Rome Hyundai responded

It sounds like Brianna and the team took great care of you at Gary Rome Hyundai! We hope to serve you and your 2025 Tucson Hybrid again in the future. Safe travels!

November 04, 2025

Alyssa was fantastic! She explained the process and kept me informed of the progress. Very happy with her. More

by hd54me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Goldberg
Nov 05, 2025 -

Gary Rome Hyundai responded

Thank you for choosing Gary Rome Hyundai, and for sharing your feedback about Alyssa. We're always here to help!

October 23, 2025

All the employees are professionals & excellent customer service. I really like to go there no bad experience do far I hope it stays like that. More

by Tutilovebluedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gourde
Oct 27, 2025 -

Gary Rome Hyundai responded

Thank you for sharing your feedback about our team! We look forward to seeing you again next time here at Gary Rome Hyundai!

October 09, 2025

Very respectful of their customers. Work was completed in a timely fashion. Gave me a heads up on what might be needed at my next service call More

by Joanassad316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Goldberg
Oct 10, 2025 -

Gary Rome Hyundai responded

We are happy to hear that everything was done on time and that you felt well-informed. Thank you for choosing Gary Rome Hyundai and for leaving us a five-star review!

October 09, 2025

Service was excellent great customer service Alyssa was very courteous. Waiting time was not bad at all More

by m.oconnor51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Oct 10, 2025 -

Gary Rome Hyundai responded

We're happy to hear Alyssa and our service team provided excellent care! Thank you for choosing Gary Rome Hyundai and for sharing your experience. Safe travels!

September 26, 2025

Great customer service, from the salesman to my service provider down to my service technician, all around service!!! I recommend Gary Rome Hyundai to family and friends! More

by Armando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Antonetti, Alyssa B
Sep 26, 2025 -

Gary Rome Hyundai responded

Armando, thank you for recommending Gary Rome Hyundai! We appreciate your support and look forward to your next visit!

September 23, 2025

My wife and I were greeted by a customer service representative as soon as we entered the dealership. We were shown to a salesman and he was very professional and helpful. More

by jimsuedinan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Rome, Jason Cisek, Paul Maiolo
Sep 23, 2025 -

Gary Rome Hyundai responded

It's great to hear that our team made you and your wife feel welcomed and well taken care of! We appreciate your business and hope to work with you again in the future! - The Gary Rome Hyundai Team

September 23, 2025

From the moment I walked into the showroom I felt welcomed. Everyone was smiled and that alone makes you feel like this is a place you would not mind associating yourself with. The dealer I began to More

by pebala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Cisek, Phillip Brecher
Sep 24, 2025 -

Gary Rome Hyundai responded

Thank you for sharing your experience with us! Phil & the team here at Gary Rome Hyundai truly value your business and your feedback. Enjoy your new Hyundai Tucson!

September 15, 2025

Great staff at this dealership. Always respectful and friendly. The entire dealership always prepared to assist you with all inquiries. More

by Kcafero
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Caruolo
Sep 16, 2025 -

Gary Rome Hyundai responded

We are grateful to hear you had such a positive experience with our team! Thank you for choosing Gary Rome Hyundai and for sharing your feedback. Safe travels!

September 08, 2025

Robert was our salesman and he was amazing! !!! Just stopped in to drive the new Sonata and we ended up buying it. Very friendly, professional and attentive I am so glad we stopped in. Tha More

by leza9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Brecher, Robert Gourde
Sep 08, 2025 -

Gary Rome Hyundai responded

Hi Leza, thanks for choosing Gary Rome Hyundai and for sharing this fantastic review of Robert! We wish you safe driving in your new Hyundai Sonata!

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