Back

Gary Rome Hyundai

Holyoke, MA

4.6
1,357 Reviews

150 Whiting Farms Road

Holyoke, MA

01040

Directions

By Type

1,357 Reviews of Gary Rome Hyundai

November 27, 2025

Great service helpful people and great job on car would recommend service to other people More

by Cjzenisky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ferreira, Gary Rome, Paul Bonavita
Nov 27, 2025 -

Gary Rome Hyundai responded

Hi CJ! Thank you for leaving us this five-star review and for your kind words about our service team at Gary Rome Hyundai! We'll see you next time!

November 22, 2025

The service writer was very knowledgeable & courteous. The service was done in a quick & efficient manner. A alignment shop told me a needed tie rods. Gary Rome tech said me front end was in excellent sha More

by PJ of SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam O'Neil
Nov 24, 2025 -

Gary Rome Hyundai responded

It's awesome to hear that our team provided such honest, efficient, and personable care! Thank you for sharing your experience! Your feedback made our day, and we hope to welcome you back to Gary Rome Hyundai down the road.

November 16, 2025

This is the second vehicle we purchased from Gary Rome Hyundai, both times with Phillip Brecher as our sales Consultant. Everybody in the dealership is friendly and professional, from the owner to the man More

by SnakeDoctor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Rome, Chris Fenton, Phillip Brecher
Nov 17, 2025 -

Gary Rome Hyundai responded

Thank you for your repeat business and kind words about Phillip and our team! We're thrilled to hear you've had such positive experiences at Gary Rome Hyundai. Enjoy your new vehicle, and we look forward to serving you again in the future! Safe travels!

November 14, 2025

Good service and would recommend them for any future services and let anyone know about their services More

by dkamarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Zabielski
Nov 17, 2025 -

Gary Rome Hyundai responded

Thank you for recommending Gary Rome Hyundai Inc.! Your feedback means a lot to us and we look forward to serving you again. Safe travels!

November 13, 2025

Customer service is impressive being very professional and thorough with my car needs for my repair. More

by Jennifer Wands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Britt
Nov 14, 2025 -

Gary Rome Hyundai responded

Jennifer, thank you for trusting the Gary Rome Hyundai team with your service needs! We appreciate your support and look forward to seeing you next time!

November 12, 2025

Phillip Brecher was a true professional, friendly and great communicator who made what is usually a very stressful and untrustworthy experience pretty seamless. I highly recommend him and Gary Rome Deale More

by JAD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Brecher
Nov 12, 2025 -

Gary Rome Hyundai responded

We couldn’t be happier to hear that your experience with Phillip was so seamless and stress-free! Thank you for choosing Gary Rome Hyundai and for sharing your recommendation!

November 12, 2025

Always courteous and helpful. highly recommend Gary rome dealership and employees. Wait time is pleasant in the waiting area More

by Jroule44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 13, 2025 -

Gary Rome Hyundai responded

Thank you for the recommendation and for highlighting our courteous and helpful service! We hope to welcome you back to Gary Rome Hyundai again soon. Safe travels!

November 06, 2025

This was my first service appointment for my 2025 Tucson Hybrid. Brianna was the service advisor. She was very friendly and professional. She answered all my questions and provided an accurate estimate o More

by pegerb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Britt, Paul Bonavita
Nov 07, 2025 -

Gary Rome Hyundai responded

It sounds like Brianna and the team took great care of you at Gary Rome Hyundai! We hope to serve you and your 2025 Tucson Hybrid again in the future. Safe travels!

November 04, 2025

Alyssa was fantastic! She explained the process and kept me informed of the progress. Very happy with her. More

by hd54me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Goldberg
Nov 05, 2025 -

Gary Rome Hyundai responded

Thank you for choosing Gary Rome Hyundai, and for sharing your feedback about Alyssa. We're always here to help!

October 23, 2025

All the employees are professionals & excellent customer service. I really like to go there no bad experience do far I hope it stays like that. More

by Tutilovebluedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gourde
Oct 27, 2025 -

Gary Rome Hyundai responded

Thank you for sharing your feedback about our team! We look forward to seeing you again next time here at Gary Rome Hyundai!

1
...