Chad Richardson
Chad Richardson at Destination Nissan

Chad Richardson | Page 31

Service Advisor

Destination Nissan

770 Central Avenue
Albany, NY 12206

Contact Me
4.8
867 Reviews

Dealership Experience

11 yrs, 1 mo

Industry Experience

15 yrs, 4 mos

4.8

867 Reviews

Write a Review

867 Reviews of Chad Richardson

March 14, 2021

Dealership Rating
Employee Rating

I took my leased Rogue in for service. I was attended to quickly by the service writer who was very thorough. Got it back as promised fully serviced. As good of an experience I could wish for. More

by STAHLERBAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kane

March 12, 2021

Dealership Rating
Employee Rating

I paid for a transmission flush (where all the fluid is removed and replaced). After reviewing the service document, they only drained the transmission pan and refilled with 5 quarts of fluid in a system More

by MATTMORRIS76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

March 12, 2021

Dealership Rating
Employee Rating

Very happy so far with every experience here. friendly staff, timely service ( when applicable) Not much more I can say. Would recommend to others. Much better than other dealerships I’ve gone to More

by JOHNGRIGNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Dunks, Stephen Kane

March 11, 2021

Dealership Rating
Employee Rating

Chad is the best!! I Would highly recommend asking for chad in service he explains everything to you and he is always very accommodating and friendly More

by JANDJBOPP
Recommend Dealer
Yes

March 10, 2021

Dealership Rating
Employee Rating

Great service as usual. They always do great work quickly and at a fair price. I will continue to bring my vehicle here for service. More

by Deadfrog5108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Bernacet, Michael Morton, Michael Petropoulos

March 09, 2021

Dealership Rating
Employee Rating

Everyone was pleasant and professional. My car was done very fast. It came back cleaner than when I had brought it in. They took care of everythig. More

by RICHDIWYNNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 04, 2021

Dealership Rating
Employee Rating

Services completed promptly and only those requested. Professional friendly staff that always provide informative suggestions regarding maintenance and/or services that are or will be needed. More

by mrobilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittany Trabon

March 04, 2021

Dealership Rating
Employee Rating

Another horrible visit to the service center. It started at check-in where my wife was told there wasn't an issue. They must assume there is a group of people that drop off their vehicle because they are b More

by james.r.giordano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 04, 2021

Destination Nissan responded

I am sorry you feel that way. We did look at the vehicle a couple of times but was unable to duplicate your complaint. We did feel that the issue may be normal due to (climate control) normal operation. It adds heat when temperatures are below desired (set) temperature. It also cools passenger compartment if temperature is above (set) temperature. If you are in the area when problem you are experiencing is occurring and we have availability you can stop in and show us your issue with the vehicle. We did try to explain the operation of the climate control to you at the service visit. It was looked at by multiple technicians including trained Master Technicians.

March 03, 2021

Dealership Rating
Employee Rating

I bought this car from Destination Nissan Feb 2021 two weeks into me having the car I started having problems with it Not starting. I called destination and brought the car to them of course they couldn’t More

by NAKIAFOSTER501
Customer Service
Friendliness
Price
Recommend Dealer
No
Mar 04, 2021

Destination Nissan responded

We are sorry to receive your review. You did purchase your vehicle from us in February 2020, Not 2021. It would have come with a 90 day 3000 mile Lemon Law warranty and you did purchase a Powertrain extended warranty to cover the major components with your vehicle. On March 18, 2020 you did return with a starting issue and we diagnosed it to be one of your key fobs needed to be reprogrammed and we took care of that issue at no charge. On March 1, 2021 Over 1 year and 10,000 miles after the purchase of your vehicle, we diagnosed a starting issue as having a faulty brake switch. Unfortunately it was not covered by the powertrain extended warranty you purchased.

Mar 04, 2021

NAKIAFOSTER501 responded

Correct Feb 2020 is when I purchased the car. I called numerous times about the issue also when the key fob was fixed this issue was addressed and your techs couldn’t figure it out. 10,000 miles later or not the issue was happening before I put the 10,000 miles on the car.

March 03, 2021

Dealership Rating
Employee Rating

Always professionals. Chad is great and got to see my salesperson Joe Pierna. Destination Nissan continues to be a great choice for my vehicle needs. More

by JULIERUTTAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Pierna

...
31
...

Dealership Inventory (287 Vehicles)

new 2026 Nissan Pathfinder car, priced at $46,165
2026 Nissan Pathfinder
new
Super Black exterior
Automatic
Four-wheel Drive
used 2026 Nissan Rogue car, priced at $28,707
2026 Nissan Rogue
used
Gun Metallic exterior
Automatic
All-wheel Drive
new 2026 Nissan Rogue car, priced at $38,780
2026 Nissan Rogue
new
Super Black exterior
CVT
All-wheel Drive
used 2023 Nissan Pathfinder car, priced at $37,073
2023 Nissan Pathfinder
used
Brilliant Silver Metallic exterior
Automatic
Four-wheel Drive
used 2023 Nissan Rogue car, priced at $28,973
2023 Nissan Rogue
used
Scarlet Ember Tintcoat exterior
Automatic
All-wheel Drive
new 2026 Nissan Sentra car, priced at $25,940
2026 Nissan Sentra
new
Super Black exterior
CVT
Front-wheel Drive