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Chad Richardson
867 Reviews
Dealership Experience
11 yrs, 1 mo
Industry Experience
15 yrs, 4 mos
867 Reviews
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867 Reviews of Chad Richardson
May 21, 2020
Great service, all was done well staff was most responsive and was very informed as to the problem and kepr me informed as the process progressed responsive and was very informed as to the problem and kepr me informed as the process progressed More
by trober427
Verified CustomerOther Employees Tagged: Eric Messier
May 20, 2020
Amazing service as always. Was definitely long wait but I also needed a lot more done then I thought. Even offered to heat up any food I may have had to eat whiles I waited. Thank you for all that you do! also needed a lot more done then I thought. Even offered to heat up any food I may have had to eat whiles I waited. Thank you for all that you do! More
by BEKIEPER
May 19, 2020
From making apt to driving away, the whole experience was easy and professional. They were proficient In sanitizing both my vehicle and their service area and waiting room. Job was done in the timeframe th easy and professional. They were proficient In sanitizing both my vehicle and their service area and waiting room. Job was done in the timeframe they estimated. More
by JD
May 19, 2020
This dealership has my complete trust. Chad and Eric are very knowledgeable and listen to me when I have raised questions about see something that concerns me. They always wo r k to resolve whatever car pro very knowledgeable and listen to me when I have raised questions about see something that concerns me. They always wo r k to resolve whatever car problem I am experiencing. More
by RGOFF2104
Other Employees Tagged: Eric Messier
May 19, 2020
I went in expecting to need a new set of tires for my 2018 Altima. I was pleasantly surprised that my tire could be patched and I was happy and on my way in under 2 hours. Impressive especially consideri 2018 Altima. I was pleasantly surprised that my tire could be patched and I was happy and on my way in under 2 hours. Impressive especially considering the pandemic More
by G-RINK
Other Employees Tagged: Michael Famolaro , Stephen Kane, Eric Messier, Tony Wheeler
May 18, 2020
Honesty is Key I purchased a vehicle less than 6 months ago at Destination Nissan. I was treated well, customer service is great at this dealership. But now every ti I purchased a vehicle less than 6 months ago at Destination Nissan. I was treated well, customer service is great at this dealership. But now every time I take my barely Used 2019 Nissan Rogue in for service (oil change), the service department finds something that is wrong with my vehicle, that I must get fixed. I am unsure at this point if they sold me a vehicle in bad condition (and its supposed to be certified pre-owned), or if they are just trying to take advantage of a younger girl. With less than 6 months of owning and purchasing the car (with a low mileage)- they told me I need to replace my brakes. I also had just fixed one item and the next time I went in for service (which was 3 months later), they proceeded to tell me that I needed to fix that same issue. With this being presented, I am now very suspicious in the honesty of this service center. If that is truly the case, they either did not fix it the 1st time, or they clearly are not doing the "27 multi-point inspection" that they say they do and they are just checking off things to be done to get more money during a service appointment..because if they were actually doing the 27 multi-point inspection, they would have seen that the item doesn't need to be replaced- after just replacing 3 months ago. When I confronted the service worker, he said well sometimes they just put stuff- so I can double check that for you. He never doubled checked on that either...Overall this service center is very suspicious and I now feel that I can't trust what my car actually needs and what they are just trying to sell me to make more money. More
by fls
May 14, 2020
Quick and efficient service. Always a pleasure working with the people at Destination Nissan. Staff is very knowledgable. Will be returning for future service needs. with the people at Destination Nissan. Staff is very knowledgable. Will be returning for future service needs. More
by COLBURNALC
May 13, 2020
pleasant, clean well this was a long service visit. i was there for 3 hours, the place was set up to covid 19 standards. Eric as usual was very friendly and waited on well this was a long service visit. i was there for 3 hours, the place was set up to covid 19 standards. Eric as usual was very friendly and waited on me as soon as i drove in. Eric was wearing a face covering as i was. due to the covid 19 there was usually coffee and refreshments but there were none at this visit. understandable. restroom was clean and also i saw a gentlemen come in and sanitized the place and empty seats while i was there. i felt at ease. my car is running beautifully. as far as price goes, considering i have to pay for a technician it is understandable how expensive it is for their expertise and i appreciate that. one of the reasons why i go to Nisson is because i count on them knowing how to fix their vehicles and how to maintain them and hoping that they get the training they need to keep up with the changes. More
by lolavalentino
Other Employees Tagged: Stephen Kane, Eric Messier
May 08, 2020
Long Time Customer with Destination Nissan Not much to say, I've been with this dealership for about 5 or 6 years now so that speaks for itself. Nissan is a solid vehicle and all the mechanics Not much to say, I've been with this dealership for about 5 or 6 years now so that speaks for itself. Nissan is a solid vehicle and all the mechanics at Destination are very trained. I have confidence in going there every time. More
by Loyal Nissan Owner
Other Employees Tagged: Stephen Kane
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