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Chad Richardson
867 Reviews
Dealership Experience
11 yrs, 1 mo
Industry Experience
15 yrs, 4 mos
867 Reviews
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867 Reviews of Chad Richardson
March 31, 2020
Great service The service was great very friendly I was taken care of as soon as I arrived and kept up to date about my repairs. I received phone calls and text m The service was great very friendly I was taken care of as soon as I arrived and kept up to date about my repairs. I received phone calls and text messages to keep me informed of all my needs. More
by joefrasc
Verified Customer
March 27, 2020
I worked with Steve he was extremely professional unlike Chad who had told me that the issue with my carema would likely be an out of pocket expense this was not the case and I knew it would not be based on Chad who had told me that the issue with my carema would likely be an out of pocket expense this was not the case and I knew it would not be based on the fact that my car is less than a year old and is well cared for and it's my 5th Rogue so I know the difference from the button to open my trunk and the camera..... More
by JENNIFERLCICHOCKI
Other Employees Tagged: Stephen Kane
March 21, 2020
This is more than just a dealership to me. They always go above and beyond to give me the utmost satisfying experience when I need car servicing. above and beyond to give me the utmost satisfying experience when I need car servicing. More
by MOO21ANTRICH31
Other Employees Tagged: Eric Messier
March 20, 2020
Dog Ate My Key I had an appointment for a key replacement. Yes, my dog really did eat my key...lol When I arrived, I was greeted with a friendly hello. I explain I had an appointment for a key replacement. Yes, my dog really did eat my key...lol When I arrived, I was greeted with a friendly hello. I explained the situation & told him I hadn't had anything done to the vehicle since I bought it. I wanted him to see if my vehicle needed any additional services & could I possible get that done while I was there. It turned out I just needed an oil change. They replace the key, changed my oil and I was out within an hours time. They were friendly, professional & we had a good laugh about the dog. More
by LUV2COOK
March 19, 2020
Excellent service and very quick! Very professional and helpful!! We have bought three rogues and have been very pleased with the sales and service at destination. We have also recom Very professional and helpful!! We have bought three rogues and have been very pleased with the sales and service at destination. We have also recommended friends to buy there and they have and been pleased also. More
by foodman
March 19, 2020
Service and Leasing Renewal Mark, Sandra, Mike - all were on top of my impending end-of-lease date, with consistent follow-up. Chad's folks, with Eric as my contact for the appo Mark, Sandra, Mike - all were on top of my impending end-of-lease date, with consistent follow-up. Chad's folks, with Eric as my contact for the appointment, were thorough, transparent and forthcoming. Adam was spot-on with the numbers. That's why I am a returning customer - for leasing and service - from Utica. More
by nocar2newcar
Other Employees Tagged: Jessica Bellon, Sandra Cardin, Adam Dawson, Mark Lewtschenko, Eric Messier, Michael Petropoulos
March 13, 2020
all good The service rep and completion process was excellent. Thanks for getting me in and out on time even though seemed very busy. Chad answered my concern The service rep and completion process was excellent. Thanks for getting me in and out on time even though seemed very busy. Chad answered my concerns quick and professionally. More
by JR
March 12, 2020
Positive experience! Service was quick, waiting area was clean & relaxing, popcorn is awesome as well as other refreshments! Location is easy to get to right off of 90! Service was quick, waiting area was clean & relaxing, popcorn is awesome as well as other refreshments! Location is easy to get to right off of 90! More
by DPATWATER
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